HT4914 Why does iTunes Match not really match some songs in my library? Any thoughts?

I have noticed that many songs in my library are really not upgraded to 256, even though they say Matched. I thought Matched was supposed to also mean "We found your song and upgraded it to 256." Am I wrong? Thanks.

Hey SeanE80
If you are experiencing issues with your purchase of iTunes Match, you can report the issues by following the steps in the article below.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
Thanks for using Apple Support Communities.
Regards,
-Norm G.

Similar Messages

Why does iTunes Match download songs that I skip?

I haven't seen this question posted yet, but feel free to direct me to any pertinent posts.
I've been using iTunes Match for the last couple days, and all in all I really enjoy the service. There is one issue that I've yet to see addressed on these boards yet though; why is iTunes Match downloading songs that I skip? I listen to all my music in random, so occasionally there will be a song I just don't want to hear at the moment. I assumed that if I don't listen to a song completely that it would not be downloaded to my device. Not true apparently. I was able to use about half a gig of data in a few hours just by skipping songs. Every song that was skipped, even if I didn't hear a single second of it, was downloaded (at an average size of 5-8 MB). I sincerely hope this is just a bug and not a 'feature'.
Any insight on this would be appreciated.

I have noticed this too. I filled up my phone VERY fast yesterday.
and deleting is not easy, lots of left swipe DELETE action, took a while.

Why does iTunes Match cause iTunes to crash ?

Why does iTunes Match cause iTunes to crash ?

My problem is similar. It began right after I allowed an Adobe update to run. (Adobe Flash Player version 10.0.45.2 is recorded in my Registry.) Now every single website I try to open triggers a window (see below) and repeats many times.
It makes no difference whether I "Allow" or not. I think it runs this window for every flash object on that website. It is occurring while I enter this post!
It makes using the Internet MOST challenging. Surely this is causing major problems for everyone.
I have IE8 on Windows Vista.
Here's the text from the message:
"A website wants to open web content using this program on your computer.
This program will open outside of Protected Mode. Internet Explorer's Protected Mode helps protect your computer. If you do not trust this website, do not open this program.
Name: Adobe Flash Player
Publisher: Adobe Systems Incorporated
(Checkbox) Do not show me the warning for this program again.
buttons: Allow Do Not Allow"
Should I appeal to Microsoft or Adobe for a solution? Is is possible to install the previous version?
Thanks for any wisdom.

Why does itunes store not pop up and not tell me why?

Why does itunes store not pop up and then not tell me why? i"m wondering if it could have anything 2do with me just transefering music with my flash drive?

Does it show in the Purchased section for downloading ? Click on the Purchased under Quick Links on the right-hand side of the iTunes store homepage.
If not then have you tried logging out and back into the account ? If that doesn't work either then try contacting iTunes Support : http://www.apple.com/support/itunes/contact/

Why can't I play purchased movies on my Apple TV? And why does iTunes match not work on my Apple TV?

I have an Apple TV (early 2012) and bought some movies in the iTunes store. Now, Apple TV doesn't let me watch my purchased content. I very well can listen to music I have bought in the iTunes store and watch the purchased movies on my iphone 6 (running the latest iOS 8) and on my MacBook Air (running the latest version of Yosemite). I can also rent movies on Apple TV and watch them - no problem at all.
The other problem I have is that I activated iTunes Match on my Apple TV. But it doesn't work either. On my Mac and on my iphone - there's no problem. On Apple TV instead there is always appearing the message, that it will take a couple of minutes to setup iTunes Match on Apple TV. Well... that is too nice to be true! It takes hours and even after that it doesn't work at all.
I checked the forums and tried different things:
1. Updating my Apple TV's software to the latest release
2. Restoring all settings of my Apple TV and taking it offline (meaning: logging out of iTunes on Apple TV and taking it off power)
3. Restarting my modem and router after half a minute break and taking it off power.
4. Setting up Apple TV again and reconnecting it with iTunes and my WLAN-router.
5. I also wanted to Airplay the screen of my MAC or iphone to Apple TV -> doesn't work (even though I can watch the movies on this two devices without any problems). Other content can be airplayed to Apple TV without any problems as well.
-> Nothing seems to work!
When I tried to play the moves the following to messages appear:
1. iTunes is currently unavailable. Try again later. (But Apple TV recognizes how much of the movie has been watched already. It indicates that it is connecting and authorizing... and after that the message above appears). OR
2. Apple TV says that the movie will be ready to be watched in two hours from now... or that you have to chose a lower resolution, if you want to watch it any sooner.
Does anyone face the same difficulties? And of course: Does anyone know any cure and salvation for my Apple TV? ;-)
Thanks so much for your assistance!

There's an issue currently that a lot of us are experiencing in that we all get the error message "iTunes is currently unavailable; please try later"
It's an issue with Apple and we're awaiting an update re this
I've posted a topic in regards to this after having a long conversation with Apple support this morning and will be receiving a call from their tech team tomorrow to run through it further
As it stands iTunes cannot be accessed via ATV's and nor can it be streamed via AirPlay from iTunes to the ATV
However I can access all films/iCloud content via my Mac Mini with no issues!

Why does itunes match work on some of my devices and not others

I have a Iphone 4, Iphone, Ipad 2, and a new Ipad. recently i purchased itunes match and everything seems to work fine... then the new ipad lost all music. all other devices are working properly. it shows the music, but all tracks are 0:00 and cannot do anything with it.

Sounds like a simple local file corruption. Would suggest re-installation of the application.

Why does itunes match delete all songs from my iPhone leaving me music less in the mountains! :(

i went through a drive through the mountains recently needless to say with out radio, only sourse of music... my precious iphone. well aparently after i had subscribed to itunes match it felt the need to go behind my back and delete all the songs i had previously on my phone! *** apple? i had to do an emergency pull over and yank out my macbook and when i pluged it in sure as could be no music stored on the phone so i was apparently streaming music chewing up a huge chunk of my data in little over two hours!i had to shut off itunes match on the macbook and the iphone and sync again just to get some music!!!
There has to have a solution!! why did it do this? Did anybody else have similiar issues?

I have the same problem and I'm not sure this addresses it. I want to subscribe to iTunes match using my Mac; the intention being that I can then remove all the subset of my tunes from the ipad mini, and when travelling listen to music on the iPad mini via iTunes Match.
So the question still remains, does the music stored on my iPad mini get automatically removed when i subscribe to iTunes Match, or do I have to remove it??
Also, my iPad mini is showing that 1.8GB of storage is taken up by music at the moment, will all of this be freed if I subscribe to iTunes match and delete the music (irrespective of whether this is done manually or via an automatic delete).
Thank you

Why does iTunes match start over and over and over throughout a day?

iTunes Match not only restarts and re-does its magic from the ground up after "completing" its tasks Every Single Time I Open iTunes, but when it chooses to start it all over again, it redirects the dominant window to itself. In other words, when iTunes Match decides to start up YET AGAIN, it pulls me from whatever view of iTunes I may be looking at and features itself, announcing to me and the world that it has opted to begin analyzing my library yet one more time. Oh yes, iTunes Match, good for you, and thanks - however, I cannot get back to whatever view or organization I was just working in (say under the heading "Songs") because my iTunes program isn't equipped to get me back to where it just Yanked Me From For No Good Reason.
I am a lifelong Mac user and Mac afficionado who is trying to keep the faith using a Late 2010 15" MacBook Pro, but ever since I decided to go all-in on the service formerly known as MobileMe it seems my Mac experience has been degrading progressively. iTunes Match, with it's constant re-starts, interrupted playback, inexplicably greyed-out and unplayable tracks and flat-out crashes, is nothing like what my Mac experience used to be. It's disappointing, and it's no advertisement for iTunes Radio.
Currently considering whether to re-up iTunes Match or simply use a hard drive and forget about it for good.

Hi Jim, thanks for the response. In answer to your questions,
- I do not sign out of Match prior to closing iTunes
- The Match process seems to be ongoing at intervals throughout the given day and while it's not in the "background" as I wish it was, I try not to pay attention to what it's doing. Therefore I would need to guess that there are many, many times I close iTunes when the "current" Match process is underway and not complete.
- Yes, thanks for asking about the "Waiting" tracks. Yes, there are many and they remain as "Waiting" even after Match tells me its work here is through.
- My internet connection varies, currently 7.59 down / 22.81 up.

Why does itunes match get stuck on the 2nd step and then cause itunes to crash?

hello. I have been having an odd and annoying problem with itunes match for the past few months. Everytime I launch itunes, match comes on and starts working but then crashes in the second step. It says that it is matching my songs with the songs in the itunes store and when it gets to about 4500 out of 4600, it stops and then a pop up comes up that says itunes has stop working and it needs to close. In addition, i just tried to add some new music to my library and it's cloud status is "waiting" and will not change. Oddly, A few of the songs did load (only 7 out of 48). I have tried restarting the computer and updating match in the itunes store. I even uninstalled itunes and redownloaded it. This is getting rather frustrating and help would be very much appreciated. Thanks

YES.
I posted a question about this in another thread and it got no responses.
It's not the internet connection.
I also have an iPhone 4. My Match library is quite large.
When it gets hung up like this, you can look at the download status in the iTunes Store app and it will show "Processing..." as the status on those stuck files. The others just sit and wait.
If you delete the stuck downloads, it won't successfully download those files (not for me at least) unless you restart your phone.
I don't have the answer, unfortunately.

HT4914 what does iTunes match cost?

What does a subscription to iTunes Match cost?

You can look this up yourself:
http://www.apple.com/itunes/itunes-match/

Why does iTunes Match keep getting stuck on Step 1?

I realise there are already countless threads on here from people with the same problem but none of them seem to be able to help me. I've recently renewed my iTunes Match subscription after many months but it keeps getting stuck nearly halfway through Step 1. The bar gets so far and then stops for ages.
I've tried all sorts of things: Stopping and starting the match, deleting my iTunes Library.itl file (which just creates even more problems with my library, so I have to put it back to normal with a backup), signing in and out of iTunes Store, closing and reopening iTunes, restarting my PC, deleting duplicates etc. None of them is solving the problem.
In case it's relevant, I've got Windows 8 on my laptop and my iTunes library is based on an external hard-drive I've got connected to the laptop by USB.
If there is any definitive answer to solving this problem, can someone please help me ASAP?

i'm having the same problem. it's been in step 1 for two days. I tried stopping it and nothing. please let me know if you had a solution on this issue.
thx

HT4914 How does iTunes match work with multiple Apple IDs?

I am trying to set up an iTunes Match account that complies the music of my whole family so that we can all acceess it from our devices. First, is it possible to upload music from multiple apple IDs and / or devices. And is it possible to then access the iTunes match library from multiple apple IDs? I know you can access the muysic from up to 10 devices but do they all have to be logged into the same apple ID to do so? Thanks for the help

You'll need to have the music on a computer or an external drive connected to it.
(120723)

Does iTunes Match eliminate need for storing library on my iPad?

I have an iPad (3), and a subscription to iTunes Match. My iPad (16GB) is almost out of room, the vast majority of the space being ocupied by 9.8 GB of Music. I assume that is because many tunes are being stored on the iPad, even though I don't need them to be there. How do I get all that music off the iPad, freeing up space for other things. I understand that I'll need to have a wi-fi or data plan (god forbid!) to acces my music in the Cloud, so all I really want to do is not store so much music locally. Thanks.

LoonyTunes,
Yes, this is the way I have my iPad set up. I removed all the music from the iPad flash memory, thereby freeing up a whole ton of memory for other more important apps like games. My iTunes account is connected to my iTunes match, so every song is accessible. Keep in mind, when you want to listen to a song, it must be downloaded. As you do this, memory will be used, so it's important to keep track of how many songs you have downloaded. It is easy to delete the songs, and download them again from the cloud if necessary. Canava is wrong when he says music is streamed to your iPad. It is streamed on OSX devices, but downloaded on iOS devices like your iPad and iPhone.

Why does iTunes make a mess out of my TV Shows library?

I'm not really sure where to post this, as it doesn't seem like Apple pays much attention to the official Apple Support Forums, but I'll give it a go nontheless.
The thing is, as most Apple TV owners I have to rely on iTunes for handling my media library in order to get it working towards my Apple TV (currently an Apple TV 3rd Generation, Rev A) which is perfectly fine. I find iTunes to be very well organised and owning several OS X systems, only using iOS devices and everything my music library already consists of only ALAC (Apple Lossless) music tracks and I like to keep all my audio books in M4B (AAC) simply because it’s much better organized this way. As long as all the metadata is done right one can’t really complain about how iTunes is doing things other than the Windows version being rather slow when you start filling it up with content, the OS X version is vastly superior in terms of performance and overall stability but I guess that is to be expected.
I have absolutely no problems with my ALAC (Apple Lossless) music library, no matter how many tracks I add they are all there, with the correct metadata and everything. Same goes for my audio book library, the only ones being somewhat troublesome are those I’ve got in MP3 format instead of M4B (AAC) as they get automatically listed as music instead of audio books, but that’s fixed within a matter of seconds just marking them as audio book in iTunes metadata. My movie library, which used to consists of loads of self-ripped Blu-Rays encoded to MKV’s with either Dolby Digital 5.1 or DTS 5.1 is now repacked into M4V / MP4 containing Dolby Digital 5.1 (AC-3) and with the help of metadata downloaded from IMDB they are all listed correctly with the correct metadata, so all is good and dandy.
But when it comes to TV-Shows things starts to get messy. We are still talking about only M4V / MP4 files containing mostly Dolby Digital 5.1 (AC-3) audio tracks, and a few containing 2.0 AAC audio tracks. The problem is iTunes is making a complete mess out of things, no matter what I do.
Some TV-shows are added and shown correctly in my iTunes library, others are just not working out at all! Take my six seasons of LOST for instance.
I tried to redo the metadata on the first six episodes of season 06, but they just won’t show no matter what I do. The weirdest thing with these episodes is that when I manually play the M4V files using iTunes, iTunes recognise them as LOST Season 02 episodes and not Season 03 episodes. So LOST Season 03 - Episode 01 which is "01. A Tale of Two Cities" is shown as LOST Season 02 - Episode 10 which is "10. The 23rd Psalm". That's quite odd, which was the reason why I went ahead and rework the metadata of these episodes just to be sure.
But still it won’t show in the iTunes library and when manually opening the M4V files with iTunes it still shown as being "10. The 23rd Psalm" instead of "01. A Tale of Two Cities". If I open the file with QuickTime Player, Windows Media Player or Media Player Classic Home Cinema they all list it as "01. A Tale of Two Cities" and not "10. The 23rd Psalm" as iTunes does. Watching the playback is making quite clear it's indeed playing back A Tale of Two Cities and not The 23rd Pslam episodes, even in iTunes.
I have no clues why iTunes is making a mess out of the first six episodes of LOST Season 03, it really doesn't make much sense as there is nothing with the M4V files, their contains or their metadata that points towards iTunes recognising it as a LOST Season 2 episode at all.
Just to confirm the metadata in iTunes I tried to remove the whole LOST series from my library and went ahead and added ONLY the first six episodes of Season 03 and nothing else. Then they are showing correctly, with the correct metadata for each and every episode.
But upon adding the rest of the bunch they disappear and suddenly iTunes starts mixing the first six episodes of Season 03 as Season 02 episodes...
As soon as I add any episode of LOST Season 02, 10-15 they seem to replace LOST Season 03, 1-6. So Season 03 is working perfectly, having all the right metadata and everything but as soon as I add LOST Season 02, Episode 10, LOST Season 03, Episode 01 starts playing as LOST Season 02, Episode 10 and then disappears from the library. Upon adding and playing back LOST Season 02, Episode 11 it replaces LOST Season 03, Episode 02 which then disappears from the library and this goes on for episode 10-15 of Season 02 which for some reason replaces episode 01-06 of Season 03.
This isn’t isolated to only LOST, same goes for a few of my House M.D season whereas iTunes is starting make a mess of things mixing metadata of Season 3 with metadata of Season 4 for no obvious reason. This is quite frustrating as this renders my Apple TV quite useless when iTunes is not capable of handling my media library correctly.
Several episodes are missing in quite a few of my various TV Shows as well, some requires me to manually open the M4V / MP4 while browsing my library for it to get listed as it’s not being added while adding the folder to my library.
This has been going on ever since iTunes 10.X, and it’s behaving like this on all my system it being Windows 7, Windows 8, OS X Mountain Lion or OS X Mavericks. Surely something has to be done in order to solve this? There is nothing wrong with my M4V / MP4 files as I’ve re-ripped them, re-encoded them, re-done their metadata and everything without any luck and consider it only happens with various TV shows and not with my music, audio book nor my movie library I see nothing pointing at it being a problem with my content but rather iTunes making it all fuzzy for no apparent reason.

Seems like I actually figured out what was going on.. When I re-do my MKV's into MP4 / M4V's applications like Subler, MKVtoMP4 and other toolkits are grabbing metadata from servers like IMDB.
Upon retrieving metadata they also grab something called "XID" which is supposedly Apple's very own iTunes specific ID or serial if you like for each specific TV show available through the iTunes Store. This seems to be causing the problems with missing episodes and episodes starting to playback as a different episode from another season.
I always wondered why House Season 04 - Episode 01 - "Alone" always got played back as House Season 03 - Episode 11 - "Words of Deeds". It was always the exact same mix-up each and every time. iTunes never seems to mix-up anything other than the same specific episodes each and every time, and all the missing episodes are always the same ones, from the same TV show, from the very same season. I always found that a bit strange as I would expect library mix-ups from iTunes to be somewhat random and not consistent like this.
So I tried to simply tried something completely random, renaming House Season 04 - Episode 01 - "Alone" into "RARW Season 11 - Episode 42 - "Come at me bro"" and House Season 03 - Episode 11 - "Words of Deeds" into "TESTING Season 04 - Episode 05 - "Testing this"" and it will still do the same, now my randomly generated metadata of "RARW Season 11 - Episode 42 - "Come at me bro"" was played back as "TESTING Season 04 - Episode 05 - "Testing this"". So it clearly had nothing to do with whatever metadata I added to the video within iTunes, it would continuously mix-up the very same episode no matter what.
So then I grab my toolkit to see what kind of information was garter from IMDB's database to see if I could spot anything weird going on? I didn't really see anything, but I noticed the XID with it's "Apple:vendor_id:2003-tt0367279" input, so even though these two episodes had different XIDs I tried to simply input my very own like "House Season 03" and "House Season 04" and then all of sudden everything worked out perfectly.
I'm not entirely sure whos to blame here. As the XID was indeed different I see no reason why iTunes should confuse one for the other in the first place, perhaps there is something fuzzy with the iTunes database or something. I don't really care though, I see no value in having the "correct" XID as long as my iTunes library is showing and playing back everything correctly so now I have just went ahead and re-done ALL my XID's of every TV Show to have their very own for each season just to make sure nothing like this ever happens again.

No artwork on iPhone when using iTunes match, some songs gone missing

Just started using iTunes Match, almost all of my artwork is missing, and randomly at that, it worked beore I started using iTunes Match, it also doesn't download when I play the songs. Some songs went missing "in the cloud" and are unable todownload although I can see them on my iPhone 4s and were uploaded from my PC without any errors. iTunes Match a waste of money? I paid for this because I thought all the artwork and songs were suppose to get uploaded to cloud then downloaded to selected devices :/

On the iPhone go to Settings > iTunes & App Stores and make sure "use cellular data" is set to ON.

HT4914 Why does iTunes Match not really match some songs in my library? Any thoughts?

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