HT4918 Icloud says NOT Connected to WiFi

Icloud will not back up on my iphone. It says Not -Connected to Wi-Fi yet my mac is connected -How do I solve this problem?

Welcome to the Apple community.
It's the iPhone that needs to be connected to Wi-Fi in order to back up.

Similar Messages

  • Itunes says i'm not connected to wifi but i am?

    I log in to rent a movie and can watch the trailers and surf the net but it says i'm not connected to wifi to watch a movie??

    I log in to rent a movie and can watch the trailers and surf the net but it says i'm not connected to wifi to watch a movie??

  • My imac will not connect to wifi what so ever. i have tried 3 different routers and all my other apple devices work fine. when i take it to the genius bar it seems to work with apples instore wifi. thus leading the "geniuses" to say nothing is wrong.

    my imac will not connect to wifi what so ever. i have tried 3 different routers and all my other apple devices work fine. when i take it to the genius bar it seems to work with apples instore wifi. thus leading the "geniuses" to say nothing is wrong.

    Back up all data before making any changes.
    Step 1
    Take all the applicable steps in this support article.  
    Step 2
    If you're running OS X 10.8.4 or later, run Wireless Diagnostics and take the remedial steps suggested in the summary that appears, if any. The program also generates a large file of information about your system, which would be used by Apple Engineering in case of a support incident. Don't post the contents here.
    Step 3
    If you're not using a wireless keyboard or trackpad, disable Bluetooth by selecting Turn Bluetooth Off from the menu with the Bluetooth icon. If you don't have that menu, open the Bluetooth preference pane in System Preferences and check the box marked Show Bluetooth in menu bar. Test. Continue if you find that Wi-Fi is faster with Bluetooth disabled.
    From that same menu, select Open Bluetooth Preferences. If the box labeled Discoverable is checked, uncheck it. Click the Advanced button, and in the sheet that opens, uncheck the top three boxes, if any are checked. Click OK. Enable Bluetooth and test again.
    If the application called "Bluetooth Setup Assistant" is running, quit it.
    Step 4
    This step will erase all your settings in the Network preference pane. Make a note of them before you begin, and recreate them afterwards. It may be helpful to take screenshots of the preference pane.
    Triple-click the line below on this page to select it:
    /Library/Preferences/SystemConfiguration
    Right-click or control-click the highlighted line and select
    Services ▹ Reveal
    from the contextual menu.* A folder should open with an item named "SystemConfiguration" selected. Move the selected item to the Trash. You may be prompted for your administrator password.
    *If you don't see the contextual menu item, copy the selected text to the Clipboard (command-C). In the Finder, select
    Go ▹ Go to Folder...
    from the menu bar, paste into the box that opens (command-V). You won't see what you pasted because a line break is included. Press return.
    Step 5
    Reset the System Management Controller.
    Step 6
    Make a "Genius" appointment at an Apple Store, or go to another authorized service center.
    Back up all data on the internal drive(s) before you hand over your computer to anyone. There are ways to back up a computer that isn't fully functional — ask if you need guidance.
    If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present. 
    Keeping your confidential data secure during hardware repair
    *An SSD doesn't need to be zeroed.

  • HT4623 I HAVE TRIED TO UPDATE SOFTWARE AND THE VERIFICATION SAYS I AM NOT CONNECTED TO WIFI BUT YET I AM SAFARI IS WORKING FINE

    i ahve tried to update software on my ipad it states in verification that it is not connected to wifi,yet it is safari is working

    Try a reset: hold down the home button along with the power button until you see the Apple, then let go. Try the update again.

  • HT4623 IPad 2 will not upgrade to IOS.70, keeps saying I am not connected to WIFI when it is connected.  Even tried turning of Advast VPN

    I cannot upgrade my IPad 2 with IOS.70, the download appeared to be complete but while it was verifing a "not connected to WIFI" message appeared yet IPad was connected and working.  Not sure what is wrong, even tried to turn off Advast VPN thinking that was the issue but cannot complete upgrade.

    try resetting your phone by turning it off and back on again. Also try resetting your network settings under Settings > General > Reset > Reset Network Settings.

  • HT201505 my guest is not connecting with wifi. it keeps restaring my computer

    I have my friend tying to use my computer since i dont want her to us my name shes trying to log with guest but guest kicks me out because it says is not connecting to wifi??????

    Welcome to the Apple community.
    Unfortunately, you cannot do very much with your phone unless you get assistance from the previous owner, they should either provide you with the password to unlock it or remove their account from the phone entirely remotely through iCloud.com > Find My Phone.

  • HT1766 How do I listen to my music on my iPad when I am not connected to wifi?

    How do I listen to my music on my iPad when I am not connected to wifi?

    Describe more in detail what you mean.
    Does the player start, look like the music is playing, but your hear nothing?
    Does the player say it can't find any music?
    Are you trying to use ear buds or the built-in speakers?
    The fact that you say you can't play music when not connected to WiFi leads me to believe you have not really synced your iTunes library to your iPad but instead are playing your music from iCloud or from Home Sharing.

  • My 6 day old touch will not connect to wifi .

    My 5 day old touch will not connect to wifi. I have reset everything. Tried different networks.  I am willing to do a full restore but because I have no internet I can't turn "find my ipod off"
    It worked when I first opened it then it kept disconnecting. I reset "all network setting" and rebooted my router and it would connect.  Now it will not connect at all
    On my ipod it finds the network and when I try to put in password it say "incorrect password"

    Then restore the iPod using the following
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Forgot passcode or device disabled
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:                                                             
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes       
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:                         
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

  • My apple tv saying not connected to itunes - yet it is

    my apple tv shows all the icons of movies etc, plays some You tube stuff but not others.
    SHows movies icons and pics, but when i try rent it shows rented, but when it i try play the movie it says not connected to the internet, yet it is
    I have the latest software updated, i also tried restarting a couple of times in settings.
    I have unplugged the device and reconnected
    none of this is working.
    internet connection in my house is fine since all other wifi dependent devices work seamlessly

    Do you have your Apple ID entered on your ATV and home sharing turned on both the computer (iTunes) and the ATV?

  • IPod 4th gen not connecting to wifi?

    Ok, so here is what happened,
    I have had this Ipod since December 2010 I believe, haven't had any major wifi problems with it until now. the wifi has always been on and off I guess, but right now its off like never before. My mom decided to change the wifi password (ended up changing it back) and now the ipod will now connect to the wifi. I have another ipod of the same model (been around for the same time, don't ask, long story) and once the wifi password was changed back, that ipod connected just fine with no problems, didn't even have to re-input the password (same with my iPhone 4). but this ipod that im having trouble with isn't connecting. on the settings, itll say the name of the wifi as if its connected (no wifi bars) but when I go to the wifi settings, it just shows the loading spinning symbol next to the wifi name, and then it will show the same symbol next to "choose a network...", and then it just keeps doing that. It does not say "unable to connect" or anything like that. Ive reset the network settings, ive forgotten the network at least 5 times and have re-entered the password also. ive turned my ipod off a couple times, connected it to iTunes, the whole lot of it. I don't know if its just the wifi (seems considerably weaker since the password was changed, and it was pretty weak to begin with) or what. I can answer any more questions to help find a solution.
    And I can not upgrade the wifi, apparently its as upgraded as it can be. But the other two devices still work, but this one ipod is just not connecting. also, the ipod is updated.

    Yes, it connected to another network, for some reason it wont connect to mine. I'm right next to the router, but my other devices work, so I don't know if its the network or the iPod. I took it to a store (home button was broken) and they were able to connect it to their Wi-Fi, so I guess it isn't a problem inside the iPod. But, as I said, the three phones in my family all connect, CPU connects, other iPods connect, Xbox 360 connects, my sister's laptop connects, and my tablet connects.... I just got the iPod back from repairing the home button and I reset it (wasn't able to before, assistive touch home button wouldn't let me reset) and it still wont connect. Its weird, because the Wi-Fi bars under the Wi-Fi settings will be shown blue as if its connected (It wont have the check next to it, it will only show the loading spinning symbol; I've left the iPod open and it just keeps loading, it wont say unable to connect, and obviously it wont connect) however the bars are not next to the word "iPod" at the top of the screen. also, in the man page of the settings, the Wi-Fi will not say "not connected", it will actually say the name of my Wi-Fi as if it were connected, but there is not actual connection.
    Thanks, hopefully I wont have to restore it... really don't want to do that.

  • IPod Touch 4gen will not connect to wifi no matter what

    My white 8gb iPod Touch 4gen will not connect to wifi, I have reset the network and the entire iPod. When I got it for Christmas 2011 it worked perfectly for a few months then all of a sudden it stopped connecting, every connection I try to connect it to says the same thing; unable to join network... I am getting fed up, my first gen iPod Touch will connect to the wifi no problem, but the thing is it keeps crashing. I can't use it for more than a couple of minutes and it goes back to the home screen. If anyone could help, it is greatly appreciated!

    Try the following to rule out a software problem:                 
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on the router
    - Reset network settings: Settings>General>Reset>Reset Network Settings
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.
    If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar

  • I can't see my child's iphone 5 (running iOS 8) in find a friend when not connected to wifi?

    I can't see my child's iphone 5 (running iOS 8) in find a friend when it's not connected to wifi?
    please help.

    Hi Wingnut01977,
    If you are having issues with Find My Friends in certain situations, you may find the following article helpful:
    iCloud: Troubleshooting Find My Friends
    Regards,
    - Brenden

  • Ipod touch says its connected to wifi but wont work? Help!

    My ipod Touch 4th gen says its connected to wifi, but then wont work to any app involving wifi. We've had someone check out our Internet and our router and its fine. Every wifi needing device in the house works but not mine. Ive had my ipod for about 5 or 6 months and its never ever done this. it just stated not working yesterday. Thank you for all your help.

    Does the iOS device connect to other networks?
    Does the iOS device see the network?
    Any error messages?
    Do other devices now connect?
    Did the iOS device connect before?
    Try the following to rule out a software problem:                 
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on the router
    - Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.
    If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar

  • TS1398 I have a iPad and iPhone 4s using same wi fi phone says not connected to Internet despite showing wi fi signal and has been reset

    Why would iPhone say not connected to Internet when using same wifi as iPad which is fine? Wifi on phone has been reset but same problem occurs

    Reboot your router by turning it off or unplugging it from power for about 15 seconds.

  • What does it mean when it said SIM not provisioned , my iPad 3 is not connect with wifi

    What does it mean when it said SIM is not provisioned , my ipad3 is not connect to wifi , Please help

    Does your iPad 3 have a SIM slot?
    Does it have a SIM in it?
    Has your SIM been activated by a cellular carrier?
    It sounds as if your iPad, which as you say is not connected to WiFi, is trying to connect to the internet but failing.

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