HT4918 iCloud setup for a computer on a server

I made the move to iCloud on my laptop and successfully synced my iPad, iPhone, & laptop. However, when attempting to do the same on my work computer, I've had some difficulties that even our IT people are struggling with finding a solution. I have a PC running Windows 7 and on it are a local account, on which iCloud/Control Panel worked fine but does not contain the rest of my work-related files. The same computer houses my user account on the work-related server ("ad server"). When attempting to sign in to the iCloud Control Panel to set up iCloud for that account, all I get for a response is the "thinking" icon that never goes away nor allows me to get into the actual setup. A previous conversation with Apple support suggested it was a server issue. However, when our IT person tried to logon to the same iCloud Control Panel on my "server account", he was able to do so successfully, bringing up the setup screen for iCloud. To me, that would argue against it being a server-related problem. I've tried uninstalling/reinstalling a few times. He also tried a few other things that seemed to resolve similar issues with Dropbox for others but did not fix this problem. Any thoughts on what may be the problem and, hopefully, how I can fix it?

You have 2 options:
1)  Ensure in all cases "store email on the server" is set.  I suspect on one device it's not set.
2) (preferred IMO) On all devices, set option to bcc: yourself to true.  This way you always get all the emails and can file them via IMAP, and they'll be everywhere (with mail headers which preserves sent date.  "sent messages" often DOES NOT preserve the sent date)

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