HT4918 Okay, I can move mail, calendars, etc. but what about files (e.g. documents)? How do I access them?

Okay, I can see mail, calendars, etc from Mobile Me on iCloud but how to I acces (see) files (e.g., documents)?

iCloud does not provide general file storage in the manner iof iDisk. If you have such files on your iDisk they are still there, and accessible in the same way as before, until Saturday when they will be deleted. If you have files on your iDisk which are not also on your Mac you need to be downloading them now.
iCloud provides only syncing of iWork documents between your Mac and an iOS device - the latter, with iWork apps installed, is required.
If you want general online file storage you will have to find a third-party alternative. This page examines some options:
http://rfwilmut.net/migrate3

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Mail, calendar etc. cannot be activated after logging in to iCloud

I'm running Yosemite (OS X 10.10 (14A388b)).
When checking my iCloud settings, I realized that Mail, calendar, contacts, reminders, notes could not be activated. I logged out from iCloud and logged in again. Same result. When trying to activate Mail etc. I'm getting messages like "Mail could not be activated. Try again."
Any ideas?

I have the same problem after upgrading to Yosemite. Actually I have 2 MacBook Pro`s both running Yosemite. 13`` Retina MBP has no problem signing in iCloud with all options (Notes,Contacts,Calendar etc) but the 15`` Retina MBP keep saying"setting up" and after a minute it stops, like yours. My iPad iOS 8,and iPhone iOS 8 and the 13``MBP communicate each other like a charm but not the other. Did you solve your problem.

I customize my genres, etc. but iTunes keeps changing it back. How do I stop this?

I customize my genres, etc. but iTunes keeps changing it back. How do I stop this?

Hi dfrost10,
I wouldn't be surprised if you were hit with some [https://support.mozilla.org/en-US/kb/Is%20my%20Firefox%20problem%20a%20result%20of%20malware?s=malware&r=0&e=sph&as=s#w_how-do-i-get-rid-of-malware Malware]. I'd probably investigate that first.
If that isn't the case, you should take a look at the Knowledge Base article [[How to set the home page]]. Your homepage might have been changed by a particular site. Sites like MSN, Yahoo, etc have been know to ask to become your homepage.
There are steps in that article to reset your homepage preferences to default. I would try that first to clear out any strangeness. If that works, you can try setting your homepage again to your personal preference.
If that doesn't work you should look at the article [http://kb.mozillazine.org/Preferences_not_saved Preferences not saved].
Hopefully this helps!

TS3988 I use iCloud. I have an iPhone, Apple laptop, and I recently bought an iPad. The pictures I take on my phone can be viewed on my iPad, but what about all the pictures on my phone that I took before I bought my iPad? How do I view those with my iPad

I use iCloud. I have an iPhone, Apple laptop, and I recently bought an iPad. I can view the pictures I take on my cell phone on my iPad. But what about all the pictures I took on my phone before I bought my iPad? How do I view those on my iPad?

POP: yahoo, aol, comcast/time warnder/road runner
Imap: google, hotmail, and more including icloud.
If you want to use multiple devices - move to imap, I would even say "exchange", but Google does not support free exchange anymore, since January of that year. So Ironically Icloud or Hotmail would be my choices right now.
To find out more about what happens to you, search on Google "difference between pop and imap"

I have songs on my iPhone 6 that I can't remove and when I plug into iTunes and go to "Summary" and "On This Device" the songs don't show up but they are on my phone. How do I remove them? Not even sure how they got on actually.

I have songs on my iPhone 6 that I can't remove and when I plug into iTunes and go to "Summary" and "On This Device" the songs don't show up but they are on my phone. How do I remove them? Not even sure how they got on actually since I have a iTouch and keep all my music there. HELP!!

Have you tried deleting the songs from Settings?
Settings -> General -> Usage -> Manage Storage (not the iCloud link!) -> Music and then click Edit to enable you to be able to delete.

HT5043 So I was a little skeptical about deleting photos from my iPhone but I did. Shouldn't I be able to access them on iCloud? Because I can't find a way to view all my old photos that were backed up before I deleted them.

So I was a little skeptical about deleting photos from my iPhone but I did. Shouldn't I be able to access them on iCloud? Because I can't find a way to view all my old photos that were backed up before I deleted them.

No you can not access yoru photos on iCloud
PhotoStream is a way to share photos between devices - it is not a way to backup photos or to view photos
LN

I just upgraded to mountain lion and all my mail folders for storing all old emails are gone. How do I get them back?

I just upgraded to mountain lion and all my mail folders for storing all old emails are gone. How do I get them back?

Buffzap,
Make sure that you choose Mail>View>Show Mailbox List, then hover your cursor over one of the subordinate mailbox categories, and you should see "Show." Next click on "Show."

TS3376 i read somewhere that even if a device is offline, it can give you a last known location. Is this true and how do I access that?

I read somewhere that even if a device is offline, find my iphone can give you a last known location. Is this true and how do I access that?

Your iPhones's last known location will be available for a day. After 24 hours you will no longer be able to see this last known location if the device is offline or otherwise unable to connect to Find My iPhone to provide an updated location.
See here: http://support.apple.com/kb/TS4006?viewlocale=en_US&locale=en_US

MAC OS X 10.9.3 setting up 0365 exchange on mail 7.3, but cannot find the option to adjust how many days worth of mail to store. At the moment it is only synching todays mail. Please assist.

MAC OS X 10.9.3 setting up 0365 exchange on mail 7.3, but cannot find the option to adjust how many days worth of mail to store. At the moment it is only synching todays mail. Please assist.

MAC OS X 10.9.3 setting up 0365 exchange on mail 7.3, but cannot find the option to adjust how many days worth of mail to store. At the moment it is only synching todays mail. Please assist.

How can I buy a song but always asked the security questions and you don't remember them what should I do

How can I buy a song but always asked the security questions and you don't remember them what should I do

Write down your security questions.......
Here is what you should do if you do not remember the answers to your Apple ID security questions:
Try answering them at least once to see if you can get them right, even if you are not sure you remember the answers to your security questions.
If you are confident you can't remember them, try one of the following:
If you have three security questions and a rescue email addresssign in to My Apple ID and select the Password and Security tab to send an email to your rescue email address to reset your security questions and answers.
If you have one security question and you know your Apple ID passwordsign in to My Apple ID and select the Password and Security tab to reset your security question.
If you have one security question, but don't remember your Apple ID passwordcontact Apple Support for assistance. Learn more about creating a temporary support PIN to help Apple confirm your identity when you contact Apple Support.
Note: If you have forgotten your password and answer your security questions incorrectly too many times in a row, you will be unable to try to answer your security questions for a period of time. During that time you will not be able to reset your password and will not have access to your account.
Cheers,
Alec

I can print from my ipad but what prompt do I use if there's no 'print' option on page?

I'm set up and can print from my ipad but what key do I use if there's no 'print' option on a web page?

Use the little icon that looks like a curved arrow in a box. That should bring up a Print menu, among other things.

Exchange Sync works for Mail, Calendar, Contacts - but not for Notes

Hi,
I am using an iPhone 3G (16GB). The sync with my account on an Exchange Server (I think 2003) is working just great. Mail, Calendar, Contacts are all in snyc, but there seems to be no way of synchronising the Notes between the iPhone native app and the Exchange Notes.
Is there any way to make that happen?

Notes syncing is only supported via USB/iTunes sync with Outlook (Windows) or Mail (Mac), not via Exchange. So, there is no way to sync the native iPhone Notes app with your notes on Exchange. There are 3rd party apps that can access your Exchange notes, though.
http://itunes.apple.com/us/app/imnotes-outlook-notes/id295449588?mt=8

Am connected to orange fr, i can d/load emails etc but cannot open any webpages, Ipod Touch 5th version, latest IOS installed. Any advise please. First time I have experienced this as my Ipod works immediately elsewhere

I am connected to Orange fr, I can download emails etc but cannot open any webpages. Ipod Touch 5th vers, latest IOS installed, any advice would be most welcome. This is the first time I have had this problem as my Ipod works immediately everywhere else. My laptop does not show this problem using the same orange provider, so its obviously some setting in the Ipod :-(

Try this:
1. Double-click the Home button to reveal Task Bar at bottom
2. Hold the Safari app down for a second or two until you see the minus sign
3. Tap the minus sign to close app
4. Re-launch the app and test
Note: If necessary close all apps in the Task Bar

I can't receive calendar invites but I can send them?

I can send calendar invites but I can't receive them? I don't have an icloud email only my yahoo account. I've checked to make sure only that email address is linked to my Itunes account....I've checked my settings agaisnt my husbands phone and they are the same?
Anyone know whats happening or how to resolve?
Many thanks in advance

The calendar will remain on the server and should be restored when you add back the account. Regardless of that, you can back up a calendar by exporting it:
Calendar: Export and import calendars

Syncing calendars using Plaxo, what about TO DO's......?

I'm using Plaxo nowadays to keep my Addresbook and iCal-calendars synchronized over several computers, and that works fine, even under Leopard. But my TO DO's is a mess. They show up in Mail and in iCal. But how can I make sure that they are also synchronized accross different computers?
Any advice appreciated!
Frank

I appreciate your perseverance , but that way doesn't work for me. iCal and Mail are giving me two sets of calendars - there is a set associated with my email account, and a separate set associated with the "on my mac" account. I cannot assign calendars associated with the emails to my on-my-mac to-dos, and vice versa, even using the pull-down menu you describe.
I did, however, find a solution to my problem. Once a ToDo is created from an email message, the ToDo can be moved from the email account to the on-my-mac account. Once it has been moved, THEN I can assign the calendar I want.
Although I have a workaround, I wonder whether I am alone in experiencing this problem.

HT4918 Okay, I can move mail, calendars, etc. but what about files (e.g. documents)? How do I access them?

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