HT4929 I purchased an icloud upgrade but 3hrs later changed my mind how do i get a refund?

I purchased an icloud storage upgrade in anticipation of using it to manage my apple email across two systems - desktop and laptop.  Teh desktop is snow leopard the laptop testing lion.
Unfortunately the chance in how apple manages email proved a showstopper and I am NOT prepared to upgrade my desktop to lion - yet - as I have key applications that would require additional upgrades and purchases I dont want to make yet.
So - how do I get the upgrade (as yet unused) cancelled and refunded.  In speaking with support it seems the downgrade options only apply AFTER the annual period has elapsed.   If support is reading this - please downgrade and refund my card... thank you... and return me to the default 5GB

This is a user-to-user forum: Support do not read or post here. You can ony sort this out by contacting them.

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