HT4943 I bought a magazine subscription on my iPAD and after being charged, it does not come up on my screen. Has anyone had this problem?
I bought a magazine subscription on my iPAD and after being charged, it does not come up on my screen. Has anyone had this problem?
When I click on the magazine, my screen is just blank. I can see the purchase, and in my settings/store, the magazine shows "ON".
I would do a power cycle/reset of your device first, if you haven't, to rule that out.
http://support.apple.com/kb/HT1430
If that doesn't help, talking to iTunes customer support would be in order...or whoever you purchased the magazine subscription through.
http://www.apple.com/support/itunes/
If the magazine is browser based, you might also try another browser. I like "Atomic Browser". It is available on the app store.
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HT4943 I bought a magazine subscription and cannot open it. What's the problem?
Has any one had this problem, I am a new iPad user.
Alternatively, it might be a problem with the magazine itself if you bought it through Newsstand.
If you did buy it this way, go to the magazine in newsstand and press the Download button to make sure that it is downloaded. If you see three little dots in the top right hand corner when you go to the magazine in newsstand, press them. This will give you links where you can contact support from the magazine.
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http://support.apple.com/kb/PH13695
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Other information, Apple have billed me for the album so I should be able to download it
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pae59 wrote:
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We are fellow users here on these forums, you're not talking to iTunes Support nor Apple.
If your account is disabled (I assume that it what you mean by 'my itunes purchases are disabled') then you might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
If you aren't receiving the email to your rescue email account then you can contact iTunes Support / Apple in your country via this page and see if they can enable it : http://support.apple.com/kb/HT5699
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