HT4943 Purchased the annual Linux Format Magazine 1month ago and still no magazine received.
How long do you have to wait as I purchased an annual Linux Format magazine 1 month ago and still have not received my first magazine while the paper versionis available in shops.I have switched on the automatic download and the free magazine went into the newstand.
Yes, I am using the same ID on both devices. I also logged out of the iTunes application and back in but still get this same message. "The Apple ID you entered couldn't be found or your password was incorrect. Plese try again."
I have another subscription with Admin Magazine that appears to use the same interface and it was able to restore my purchases.
Similar Messages
-
hello i purchased the LR program and still have not receive an email with the downloadable info. however i did receive they had confirmation of my order and it was currently being processed and that i would receive and email within 24hrs with payment confirmation and the link to download my program. so far i have not received either of those and its been 10 days. really need that program, i have customers photos i need to edit.
A quick trip to Google would confirm that you don't need a "special" link from which to download the software:
Adobe - Lightroom : For Windows : Adobe Photoshop Lightroom 5.7.1
Adobe - Lightroom : For Macintosh : Adobe Photoshop Lightroom 5.7.1 -
I purchased the Adobe Export pdf 10 hours ago and have not received the e-mail to confirm my address and password, then I can't use it!
The e-mail address is correct and I've consulted the inbox and the trashbox without result. And I don't know how to contact the seller Adobe...Hi Jose,
After checking your account, I see that you purchased an ExportPDF subscription back in June (under the same email address that you use here in the forums). There are no other subscriptions under that email address.
But, you should be able to log in to https://cloud.acrobat.com using this email address and your password. If not, please let us know.
Best,
Sara -
I purchased the Creative Cloud over a month ago and cannot get the apps to install. What do I have to do?
Nobody can tell you anything without proper system info or other technical details like what errors/ warnings you actually get.
Mylenium -
I purchased a Student/Teacher addition 2 days ago and still cannot download for order number AD004080514EDAU.
Adobe promised 24 hours - now 36 so what's happeningAlicemarie if you are facing difficulties with your order then please contact our support team directly at Contact Customer Care.
Did you utilize your e-mail address associated with your education organization when making your order? -
I purchased the gamers club unlocked 2 weeks ago and never received my welcome email and coupons
Purchased the card at a Best Buy on 7/19, have yet to receive my welcome email or coupons and was very interested in the B2G1.
Hello Templin886,
Thanks so much for joining Gamers Club Unlocked. It's a great program, and I know you'll enjoy the added benefits to your My Best Buy experience.
I am sorry to hear, though, that you haven't seen a welcome email. These typically arrive at the email linked with your My Best Buy account within 3 business days. I'll be happy to review this and get back in touch with you via private message shortly.
To check your messages, while logged into the forum click on the envelope in the upper right corner.
Best regards, -
My photos always seem to look darker in photoshop elements than when I view them in windows photo viewer - and now I have purchased the annual contract for photography cloud they look exactly the same in PS CC6 as they do in photo viewer - but I still use PS Elements 12 for some tasks and they still appear slightly darker in there - any ideas? - Regards Robert
My photos always seem to look darker in photoshop elements than when I view them in windows photo viewer - and now I have purchased the annual contract for photography cloud they look exactly the same in PS CC6 as they do in photo viewer - but I still use PS Elements 12 for some tasks and they still appear slightly darker in there - any ideas? - Regards Robert
-
I purchased an annual subscription to Acrobat Pro XI and installed on my Mac two days ago. I cannot open PDFs. I keep getting a dialogue box saying my trial has ended and asking if I want to buy the software. Was using Acrobat Pro 9 previously. It appears even that won't open. SOS!
Hi Margot ,
You can click on accept or buy ,which ever option you see on that dialog box.It will prompt you to type in your Adobe Credentials.You can license it by doing the same.
If it still doesn't work ,follow these steps and see how it goes .
Delete all the files from following folders:
[Home]/Library/Application Support/Adobe/SLStore
[Home]/Library/Application Support/Adobe/SLCache
And, delete all files from following folder except cache.db
[Home]/Library/Application Support/Adobe/AdobePCD
Then launch Acrobat and try to activate and check.
Regards
Sukrit Dhingra -
After i redeemed my itunes gift card, i can't purchase anything in the app store or itunes store. When i press purchase, the security questions page will pop up and after you answered all questions it will force restart my iphone. Can anyone help me?
Hi godfest,
Welcome to the Support Communities!
The articles below will get you connected with the iTunes Store Support. These folks can review your account with you:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
iTunes Store & Mac App Store: Seeing your purchase history and order numbers
http://support.apple.com/kb/ht2727
Cheers,
- Judy -
On my new iPhone, at the Apps store, I tried to make a purchase, the popup screen shows my Apple ID and asks for my password, but no keyboard appears so that I can enter the password. How do I get the keyboard to appear??
On your iPad, delete the existing account then sign back in with the new ID and password.
-
I purchased Photoshop for mac a few years ago and put it on one of my computers. Since then, I have gotten a new mac desktop without a disc drive. I would like to take my photoshop off of the old computer and put it on the new one. Is there anyone I can download it?
What version?
-
I have purchased the Acrobat pro subscription for 1 year and have followed the steps to install it. But when i go to start it, It crashes and it does this every time! I have restarted my mac pro and also restarted in safe mode but it just doesn't work! PLEASE HELP!!
Hi jim1287,po
Check for the latest updates. Installing latest updates should resolve this problem.
Also, try to ran disk repair using safe mode in Mac, for instructions please visit: http://support.apple.com/kb/PH14204
Try enabling root user profile on mac and try to check. OS X Mavericks: Enable and disable the root user
Regards,
Ajlan Huda. -
my ipad automatically shut down and now i lost al savings and in-app purchases the battery was on 50% what happened and can i get my purchases back
Hi there,
This seems very frustrating. An iPad can shut down randomally for many reasons, just like a computer can crash. If it begins to happen regularly, then do contact Apple, but there are no signs that your iPad is malfunctioning from just one shut down like this.
But, you should be able to get all your in-app purchases back. In some apps, there is a 'restore purchases' button, which will download all the purchases you made for free.
In some cases, you can tap to make the purchase again, and it will be downloaded at no charge, however this does not happen with consumable items such as coins and credits.
I reccomend contacting iTunes Store Support at the link below, they will take a closer look at your purchases and give you further steps on redeeming them. They may also refund you if they have been lost.
iTunes Store Support
You can also contact the developer of the app, and report the crash and missing purchases. If you tell me the app, I'll give you the relevent contact in the developers.
Other than that, sorry for the problems, and have a great day,
Nathan -
I am running aperture 2.1.4 and am considering purchasing the latest version. will my photos, projects, and folders etc. transfer over automatically ?
will my photos, projects, and folders etc. transfer over automatically ?
Nearly automatically.
This will be a major upgrade, and Aperture will have to upgrade your library.
As a precaution, make sure you have a working backup of your library, and I'd keep a copy of the Aperture 2.1.4 Application installer as well.
Also it is recommended to repair the permissions and to rebuild the library, to make sure that the library has no corruptions before you upgrade.
Rename the Aperture Library to a name different from the default name before you upgrade.
Launch the new Aperture version by double clicking your Aperture library. Aperture will prompt you, that it is necessary to upgrade the library; let it run, this may take a while. And yes, you should find all your photos, projects, folders, etc. after the upgrade just as you imported and organized them.
Regards
Léonie -
I purchased The Man who Built America in HD and would like to view it with a Smartboard. How could I project The Man who Built America in HD to a SmartBoard?
Your smartboard would need to include a data projector function of such sort, and then you would connect your device to that projector as you would any other data projector. We cannot be more specific without more details as to what device you are using and what brand and model of "smartboard" you're referring to.
Regards.
Maybe you are looking for
-
I recently added Apple TV to my home network and it works fine however I want to use it directly from iCloud since i carry my Mac Book Pro away from my home network. Now it seems that you can only register 5 devices to iCloud so when the computer is
-
Linking between movement type 101 & 321
Hi All, We prepare the GRN against the Purchase order vide movement type 101, this material is lying for Quality inspection in same plant and storage location After Quality Inspection we are transferring this material from Quality Inspection to unres
-
Urgent : OBIA - Handling multiple Global, Local and Document Currencies
All, I need input on how to configure multiple currency codes in DAC for OBIA 7.9.6.x My client's business goes around the the world and with multiple local currencies.They also need reporting currency to be multiple like in Euro, USD etc. I went thr
-
HT5887 Why doesn't AirDrop work between iOS and OSX?
Apple has almost always never fail to seamlessly integrate its devices, until now? I understand that there is iCloud for content sharing between devices. However, AirDrop was introduced as a simpler way for users to not only share contents between th
-
When I go to download itunes onto my computer it says its not a valid Win32 application.
I have been trying to download itunes onto my computer. I have 2 one is xp service pack 3 and the other is vista. I mostly use the xp, but I cannot dowload itunes onto either computer. It says its not a valid Win32 application. I was wondering if any