HT4946 back up restore help
can anyone help me plz!!!!!!
i backed my whole data up on to itunes from my iphone 4 yesterday because i was taking my phone for realir to an apple store but when i got there...they gave me a new iphone so when i came back i tried restoring my back to my iphone it goes through as if everytin is gna be back on to my iphone but afta 15minz of waiting for it.... wen i go on to my phone to check if i have got evryting back but i realise i just have my contacts back but nothing else so i spent whole of the day trying to figure out how can i get it back but havnt found a solution because on the itunes it says this iphone was backed up yesterday at 11:52 wich the day is right and the time is right so why cant i get my appz,photoz and games back for which i downloaded from app store???? can anyone help plzzzz??????
You can restore from iCloud
Restore from iCloud Backup
1. Erase all contents and settings (Settings>General>Reset>Erase all content and settings)
2. You'll be asked twice to confirm
3. You'll see Apple logo and progress bar
4. You'll see a big iPad logo on screen
5. Configuration start
6. Set language
7. Set country
8. Enable Location Service
9. Select network, enter password and join network
10. You'll be given 3 options (a) Setup as New iPad (b) Restore from iCloud Backup (c) Restore from iTune Backup
11. Selected Restore from iCloud Backup
12. You'll be required to enter Apple ID and Password
13. Agree to Terms and Conditions
14. Select Backup file
15. You'll see progress bar
16. Red slider will appear; slide to unlock; step #1 to #16 is fast
17. Pre-installed apps will be restored first
18. Message: Purchased apps and media will now be automatically downloaded
19. You'll see a pageful of apps with Waiting/Loading/Installing
20. When the restore process is complete, your device will restart. You should connect the device to iTunes to sync data not contained in the backup (such as music, videos, apps, and so on).
Similar Messages
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Hi I'm hoping someone can help me with a relatively minor issue I have.
My phone was sent away and when I got it back I didn't restore it from my backup straight away because I thought it was going to have to be sent away again, anyway it didn't and in the meantime I've started playing minecraft on my phone with my kids. We've built quite a good little world for us and now I don't want to restore my phone because I'll lose it all, but I really need my contacts and other info back.
How can I back up minecraft which will save the game data and then restore my iphone and then get minecraft back with the world we've all created together?
If it was just me I wouldn't mind but my 2 boys love playing on this particular world so I don't want to lose it . Thank you, KymHi Wimbo04,
Welcome to the Apple Support Communities!
I understand that you need to restore your iPhone from a backup but do not want to lose your game data within Minecraft. In this situation, it may be worth Contacting the app developer to see if your game data is saved solely on your iPhone or within an account with them. Please use the instructions in the Contact the app developer section of the attached article for information on completing this process.
If an app you installed unexpectedly quits, stops responding, or won’t open - Apple Support
Best regards,
Joe -
i recently got a new computer meaning i had to replace my itunes. i then tried to install an undate on my ipad, it would then not allow me to run my ipad on the new itunes until i restored the entire thing. like an idiot i didnt get to back up anything before this and now my ipad is set back to factory which is not what i wanted!!! i didnt want to update or lose my paid apps and music. My icloud was updating every week since i got the ipad, so i am wondering is there any chance i can reset my ipad back to the way it was BEFORE this restore happened?
i have already tried going to the latest backup which of course the only one to come up is when the ipad installed to the new itunes. it shows nothing prior.You can restore from iCloud
Restore from iCloud Backup
1. Erase all contents and settings (Settings>General>Reset>Erase all content and settings)
2. You'll be asked twice to confirm
3. You'll see Apple logo and progress bar
4. You'll see a big iPad logo on screen
5. Configuration start
6. Set language
7. Set country
8. Enable Location Service
9. Select network, enter password and join network
10. You'll be given 3 options (a) Setup as New iPad (b) Restore from iCloud Backup (c) Restore from iTune Backup
11. Selected Restore from iCloud Backup
12. You'll be required to enter Apple ID and Password
13. Agree to Terms and Conditions
14. Select Backup file
15. You'll see progress bar
16. Red slider will appear; slide to unlock; step #1 to #16 is fast
17. Pre-installed apps will be restored first
18. Message: Purchased apps and media will now be automatically downloaded
19. You'll see a pageful of apps with Waiting/Loading/Installing
20. When the restore process is complete, your device will restart. You should connect the device to iTunes to sync data not contained in the backup (such as music, videos, apps, and so on). -
I just had to restore my iphone 4S from backup and lost over 100 pictures. Is there anyway to get them back? Please help!
Not if they weren't backed up first, no.
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i got the iphone 5, got some pics and msgs and contacts on it, and when i connected to my PC to restore my previous info from the old iphone, all the new stuff are gone, how can i get it back, thanks for help.
The voicemail system used for the iPhone is different from the voicemail system used on the rest of the Verizon Wireless network. When you activate the iPhone, you lose your saved voicemails from the other system. When you activate a non-iphone, you lose any saved voicemails from the iPhone voicemail system too.
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i restored my ipod touch .bt again it display as"ipod is disabled.connect to itunes'wht shall i do nw.i wanna get it back.i restored nt in my computer.help me to solve this problem !!!
You have to restore the device within iTunes. You want to use the same computer that you always sync with so that you can restore your app data and settings. You can restore with any other computer, but you will lose everything on the iPod.
Take special note of the article about using recovery mode. Many times, that is the only way to bypass the pass code and restore the device.
IOS: Wrong passcode results in red disabled screen
http://support.apple.com/kb/HT1212?viewlocale=en_US&locale=en_US
This will tell you how to restore
http://support.apple.com/kb/HT1414
If you cannot restore that way, you may have to use recovery mode.
http://support.apple.com/kb/HT1808 -
5th Gen Ipod classic is stuck in a Restore loop. Every time I restore on itunes the ipod reboots back into restore mode. help!
Hi clarity,
Welcome to Apple Support Communities.
You may want to first try removing and reinstalling the latest version of iTunes by following the steps in this article:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/HT1923
If you continue to receive the error message when connecting your iPod, see this article for more troubleshooting tips:
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
http://support.apple.com/kb/TS1814
Best,
Jeremy -
i accidentally restored my software and all camera roll pictures had been removed & most of my pictures haven't been shared on icloud ..what should i do to get those back? please help thank you
thank you guys really much appreciated , i downloaded the free trial it said 2000 pictures deleted >>> the good news is i found a photo stream folder on my lap so i got almost all except for the last month :-) its really good news for me & about the contacts ----> i found a contact recovery from SIM in my phone settings ....so most of my contacts are back except the newest ones __ thanks again
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Pls i was trying to update my iphone 3G to software version 4.2 using itune. The process did not complete succesfully. I then decided to restore back my restore my prevoius version 4.1, it stopped with an error code1015. Pls i need help
Go here: http://www.iclarified.com/entry/index.php?enid=750 and download iOS 4.2.1 for the iPhone 3G. Perform a restore, but hold down ALT when clicking restore. Restore from this file you just downloaded. You should not get 1015 as you are upgrading, but if you get a different error, report back.
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I updated my ipod on my computer to the ios 5.1.1 and it updated but all of the music, movies, and apps were cleared off. I cannot put any of it back on please help!
Go to iTunea>Preferences>Devices and see if there is a backupright at the time you did the update. Then try restoring from that backup. If the apps are in your iTunes library, any app data will be restored to the iPod.
When restoring from an iOS 4 (or later) backup, if the device had a passcode set, iTunes will ask if you want to set a passcode (and remind you that you had protected your device with a passcode). iTunes will not ask you to set a passcode when restoring from iOS 3.x and prior backups.
Therefore, remembe the passcode that you enter this time.
It appears that if you restore from a backup, that backup is not subseqyently overwritten by the next backup. -
i went to put music on my itunes from my ipod and it deleted most of my music off of it and i dont know how to get it back. PLEASE HELP ME. :-|
- Unsync/delete all music and resync
To delete all music go to Settings>General>Usage>Storage>Music>Tap edit in upper right and then tap the minus sign by All Music
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.
If necessary, you can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
I Connected My IPad 1st Generation To The Computed To Have It updated And I Lost All of My Pictures, How Do I Get Them Back?? Help, Please!
Did you backup the iPad first? If you did - restore from the backup in order to restore the photos in the Saved Album on your iPad. If the photos were synced to the iPad, then sync them back again via iTunes.
How to backup and restore from a backup
http://support.apple.com/kb/HT1766
If you did backup first, you will be restoring your most recent backup and you should be OK. But know that when you restore from a backup, you restore everything that is in that backup onto the iPad .... All documents, device settings, all data and so on. You cannot just select photos to restore to the iPad. It's all or nothing. -
Long story short. plugged my i phone into my computer and my sons itune acct. came up ithought it was mine and hit restore now i have all his stuff and mine is gone. turns out i never backed up. Help. I have a new ipad which had 238 photos and it only would share 190 with my phone. I pretty much just deleted his stuff, reset to dfault to get my clock and calendar back. The biggest problem now is my old icons show up but wont launch so I figured I coul delete them then re install them but HIS apple account keeps showing up with his account info. How do I change that to get my name and password back on there?
Stupid I know but I cant take it back.Hi there cz1959!
I'm sorry to hear about the loss of your data. It sounds like you need to sign into your own Apple ID again on the iPad, then download your previously purchased iPad apps again. We have an article on how to do exactly this, and it can be found right here:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
Also, you may want to consider signing up for a free iCloud account and turning on automatic backups. This will allow you to back up your iPad in the background and without connecting to a computer, so that this issue of data loss will be minimized if this sort of issue ever happens again:
iCloud: Backup and restore overview
http://support.apple.com/kb/ht4859
I hope this information helps resolve your situation. Thanks for using the Apple Support Communities!
Cheers,
Braden -
Time Machine Restore Help Needed
Hello All,
I replaced my hard drive and restored from Time Machine.
I have a MacBook Pro that just missed the age barrier for Mountain Lion, so I have the latest Lion - 10.7.4.
Now that my laptop is more or less back in shape, I cannot play music in iTunes, the message says can't find originals. I have tried restoring the Music file again, but to no avail.
As well, my Mail is messed up. It has been running for 2 hours now with the message "Importing Mailbox . . ."
Alas, iPhoto cannot locate my pictures.
I need help. When I backed up to Time Machine before all this happened, everything had backed up and was working. I clicked ctrl R to begin the back up.
HELP - I am not sure what to do. I havn't had the heart to check my videos!! As well, my budget spreadsheet in excel was an original document when it was backed up, not it is an 'alias' and I am getting the message that the original cannot be found.
Thanks to all who can offer some guidance - this is way to stressful.
ClintWell, iPhoto and Mail are back to normal. But for the life of me, the following are still giving grief - ANY SUGGESTIONS would be welcome:
I cannot play music in iTunes, the message says can't find originals
my budget spreadsheet in excel was an original document when it was backed up, not it is an 'alias' and I am getting the message that the original cannot be found.
Clint -
I just updated my iPod touch and all my pictures are gone!!! How do I get them back? Please help!!!
I just updated my iPod touch 4th generation to iOS 6.0.1 and all my pictures are gone!!! Everything else is there but my pictures! How do I get them back? Please help!!!
If the photos were i your iPod's Camera Roll album (taken by or saved to the iPod you can:
- If your PhotoStream is on you can get the last 30 days worth back. See that topic here:
iOS: Importing personal photos and videos from iOS devices to your computer
- Or you can restore from backup if you backed up when the photos were on the iPod.
If the photos were synced to the iPod then you have to get them from where you got them the first time.
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