HT4946 Hello....our old computer crashed....we purchased a new computer and now I do not know how to get my itunes online....can you please help me?
Hello
Our old computer crashed and we were unable to backup our itunes....how can we retrieve our itunes online? Please help me...
Thank you,
Robin Galida
Hello
Our old computer crashed and we were unable to backup our itunes....how can we retrieve our itunes online? Please help me...
Thank you,
Robin Galida
Similar Messages
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== Issue
==
I have another kind of problem with Firefox
== Description
==
i tried to make a smaller facebook photo more distinct by hitting something to make it screen saver. it now shows up each time i open my computer but still is small. i cannot determined how to get rid of?
<blockquote>Edited by moderator to remove all caps. Please don't yell. -T</blockquote>
== This happened
==
Every time Firefox opened
== i tried to make a small facebook photo screen saver
==
== Firefox version
==
false
== Operating system
==
Windows XP
== User Agent
==
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.9) Gecko/20100315 Firefox URIAPRO[]
== Plugins installed
==
*-Default Plug-in
*Adobe PDF Plug-In For Firefox and Netscape
*Shockwave Flash 9.0 r28
*The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
*RealJukebox Netscape Plugin
*RealPlayer(tm) LiveConnect-Enabled Plug-In
*6.0.12.1040
*Java Plug-in 1.5.0_01 for Netscape Navigator (DLL Helper)
*DRM Netscape Network Object
*Npdsplay dll
*DRM Store Netscape PluginThis sounds more like a Windows question, than a Firefox question. When you say that an image shows up every time you open your computer, do you mean every time you turn on your computer, or every time you start Firefox?
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I accidently put all my pics from my computer onto my phone and I have no idea how to get them off. Can u please help??
PhilipRoy wrote:
Please see this article about transferring photos from a mobile device to a computer.
http://support.apple.com/kb/ht4083
Good luck Friend.
That's not going to help. That article is for moving photos from iOS device to computer, not for removing them. Additionally, photos synced via iTunes cannot be manually removed from the device. You have to use iTunes to 'unsync' them, as FoxFifth stated.
Camera Roll pictures are the only ones that can be imported from device to computer. Album folders cannot be moved from device to computer. -
My iPhone 4s has broken and I can't turn it on to backup. I have purchased an iphone 5sc tonight and I need to retreive my contacts. Can you help
Have you not been using your phone as designed? Contacts should be living in the cloud (Google, iCloud) or on your computer in an app (Outlook, Address book).
The phone is designed to be a portable way to carry a COPY of your contacts with you.
Synch your contacts to your new phone from the computer app or cloud service you use.
If you haven't been using your phone as designed, then there's nothing to do. -
I recently purchased a Mac OS X 10.6.6 which was an upgrade from my Mac OS version 10.4.1.1 I downloaded the Adobe Photoshop CS2 which I had on my old computer and now it cannot read my NEF files which is a RAW file from my Nikon D200. I did not have this problem on my old Mac. I always shoot RAW and can't open any photos. Can anyone help me PLEASE?!?
Do you have access to another Mac to see if the disk can be read by it? If it can't then you're pretty sure it's the disk. If it can then there may be issues with your optical drive which might be cleared up by using a cleaning disk on it, one that uses dry brushes (no liquid).
If you have access to another Mac and it can read the iWork disk make a disk image of it so you can move the disk image to your iMac and install from the disk image.
OT -
I am interested in purchasing a new PC and wanted to transfer all of the music on my Itunes onto my new computer's Itunes the easiest was possible. Any suggestions?
These are two possible approaches that should work to move the existing library to the new laptop.
Method 1
Backup the library with this User Tip.
Restore the backup to your new computer using the same tool used to back it up.
Deauthorize the old computer if you no longer want to access protected content on it.
Keep your backup up-to-date in future.
Method 2
Connect the two computers to the same network. Share your <User's Music> folder from the old computer and copy the entire iTunes library folder into the <User's Music> folder on the new one. Again, deauthorize the old computer if no longer required.
Both methods should give the new computer a working clone of the library that was on the old one. As far as iTunes is concerned this is still the "home" library for your devices so you shouldn't have any issues with iTunes wanting to erase are reload.
I'd recommend method 1 since it establishes an ongoing backup for your library.
Should you be in the unfortunate position where you are no longer able to access your library or a backup of it then see Recover your iTunes library from your iPod or iOS device.
tt2 -
My old computer died on me with no warning signs. I didn't know or need to copy my music to another computer. I would like to know how to get the music that I bought onto my new computer without having to buy it all again. I just want to be able to get all of my music that I bought on itunes onto my computer. Right now the money ive spent is just gone and I have no music to show for it.
Go to the iTunes Store and select "Purchased" from the Quick Links side bar on the right. Go through all the tabs to download again for free
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I recently purchased a new macintosh and now lightrrom 5 on my old one how do i transfer the program.
I purchased a new computer and I would like to use my old lightroom account on my new computer, how do i do this
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I have deactivated my CS6 on my old computer and now when I have downloaded a trial version and enter the serial number it says not valid? I have only used my license on one computer before? Does anyone know the problem?
Chat Now button near the bottom for Activation and Deactivation problems may help
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
OR
Asked to sign in after paying may help
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
or
http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
Membership and Payments http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting- creative-cloud.html -
The user profile my appleTV was synced on my computer to no longer works (corrupt). My Apple TV is still synced to that profile and all of my recent purchases are going to that username. Does anyone know how to get all of the purchased items back and to the new user (same computer)? I created a new user on my computer and moved the itunes folder to the desktop but never changed the path to which the apple synced to. Now I can only see old items I purchased before the user profile went bad. PLease help!
Welcome to the Apple Community.
Changing the library the Apple TV is synced with will delete all synced content from the Apple TV, but it won't delete purchased content.
You should be able to change the library, resync any content you want and transfer your purchases back to the new library. -
I went to add my iPod to another computer and when I did it re-bought all of my music and I would like to know how to get my money back for it?
anyonr know how I can get my money back????????Go to Settings>General>Reset>Erase all content and setting. Then re-setup the iPod with your account/media. To redownload iTunes purchases see:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
Hi I've just synced my iPhone 5 to my dad's computer to get an album I downloaded on there and it wiped my phone of all of the music and now it will not allow me to get it back how do I get my songs back because every time I comes up with I have to wait 63 days to get it back
You might have better luck in the iPhone community. I'll ask the hosts to relocate your post.
iPhone community
Have you tried syncing the iPhone to your computer and restoring from the backup to see if you can get your other songs back? If you purchased the new album with your Apple ID, you should be able to download it to your computer to sync. -
My illustator crashes when i try to save can you please help?
My illustator crashes when i try to save can you please help? im using Cs6
Archelass,
If the crashing happens when placing from/saving to new location with Yosemite, you maybe able to get round it by using the Adobe Dialog instead of the OS Dialog in the Place window (similarly for Save As in the Save As window).
If crashing happens when moving objects, the issue may be caused by the Chrome Pushbullet extension, see this post #3 by Matt with the solution,
https://forums.adobe.com/message/6984777#6984777
or by the Adobe Color extension, see this post #2 byhexxstatic with the solution,
https://forums.adobe.com/message/7095368#7095368
or by the cache on the computer, see post #5 in this thread by Booklover with the solution,
https://forums.adobe.com/thread/1696375
Or, when issues start to appear in general you may try the list.
The following is a general list of things you may try when the issue is not in a specific file, and when it is not caused by issues with opening a file from external media. You may have tried/done some of them already; 1) and 2) are the easy ones for temporary strangenesses, and 3) and 4) are specifically aimed at possibly corrupt preferences); 5) is a list in itself, and 6) is the last resort.
If possible/applicable, you should save current artwork first, of course.
1) Close down Illy and open again;
2) Restart the computer (you may do that up to at least 5 times);
3) Close down Illy and press Ctrl+Alt+Shift/Cmd+Option+Shift during startup (easy but irreversible);
4) Move the folder (follow the link with that name) with Illy closed (more tedious but also more thorough and reversible), for CS3 - CC you may find the folder here:
https://helpx.adobe.com/illustrator/kb/preference-file-location-illustrator.html
5) Look through and try out the relevant among the Other options (follow the link with that name, Item 7) is a list of usual suspects among other applications that may disturb and confuse Illy, Item 15) applies to CC, CS6, and maybe CS5);
Even more seriously, you may:
6) Uninstall (ticking the box to delete the preferences), run the Cleaner Tool (if you have CS3/CS4/CS5/CS6/CC), and reinstall.
http://www.adobe.com/support/contact/cscleanertool.html -
Hey there.
Please help me.
Whenever i try to sync apps, tones, music etc, it says me to authorize my computer. But i had already authorized it and had even signed into my account. Can you please help me? I am facing this problems since long. please.
It goes like this.
Whenever i connect my iPhone5, it starts to sync. later when it reaches the 4th stage of 'Tranferring Purchases' it stops and says me to Authorize my computer.
But i had already authorized it and even signed my apple id.
Moreover, i have only authorized 1 out of my 5 computers.
Please help me.
I have been facing this from long.
Thank You.Hi Rameez,
Thanks for visiting Apple Support Communities.
The steps in this article can help if iTunes is asking you to authorize your computer repeatedly:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/ts1389
Best,
Jeremy -
I got a new macbook pro and now I need to know how to remove the prior owners itunes id from my computer?
If you purchased a computer from another person, you need to wipe it clean. To do this, click on the link - Erasing disks securely
Depending on your model Macbook Pro...
Start up from your install disc, go to Disk Utility and select the disk and click erase - to securely erase data click Security Options and Erase Free Space which will entirely wipe your disk, overwriting it with zeros so that no data is recoverable.
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