HT4946 I cannot delete my old phone from the iCloud back up. It says "cannot delete backup" this back up cannot be deleted because it is in use
how do I delete my old phone from my icloud storage. when I try it says "cannot delete backup-This backup cannot be deleted becasue it is in use"
and my new one is listed but has 0KB (my old on has 4.5 and I cannot even back up because it says storage is full!!)
I have the same problem here and it wont let me do another back up or delete the old one.... Please help!!!! Anyone
Similar Messages
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so i got a new phone and i am using my icloud on tht new phone but itb says i have two devices on my icloud. i am trying to delete my old phone on my i cloud but it wont let me. i got an email saying that because in deleted my icloud from my old phone now i no one can delete it from the icloud account or try and find it. so *** do i do. and hown i can i delete my storage so its not to full because now my stuff cant be backed up
Settings>iCloud>Storage and Backup>Manage Storage. Select the phone that doesn't say "this phone" then scroll down and choose Delete Backup
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How to delete an old network from the list on the iPad?
Anyone know how to delete an old network from the listing and then add a new one? I did it when I first got my iPad and cannot remember how I did it! Hey, I'm an Apple rookie but I am trying. Take care and thanks in advance for any help.
Setting > General > Reset > Network Reset
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How do I delete an old iPad from my iCloud? I have restored the iPad to its factory settings and linked my new iPad however the old one is still showing in my iCloud.
Hello Erin,
You can and it depends on what you are referring to. For example, are you wanting to remove you old iPad from the Find My iPhone feature, you can do that at iCloud.com and the steps for that are in the first article. If you are wanting to delete an old back up, then check out the second article to walk you through those steps.
iCloud: Remove your device from Find My iPhone
http://support.apple.com/kb/ph2702
Manage your iCloud storage
http://support.apple.com/kb/ht4847
Regards,
-Norm G. -
My phone was stolen and I discontinued cell service to the phone through my provider. However, before discontinuing service, I locked my phone from the icloud. Now that it is no longer being serviced by the service provider, will the phone remain locked?
Thanks, James. Sadly, I had not upgraded to iOS 7 as I only had an iphone 4 and those I knew with the 4 who upgraded had major issues with battery life, so I decided not to upgrade. However, I know the phone was locked because the new "owner" called and hung up on me while calling the number I listed in the "This phone is stolen message" set by the cloud. Are you saying that my phone will remain locked if they don't know how to break into it? Or are you saying that it will no longer stay locked once I turned off service to the phone?
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Is the any way to totally delete a TV show from the iCloud?
Is the any way to totally delete a TV show from the iCloud?
No. TV Shows are kept in the cloud which is a different thing all together from iCloud. iCloud is your own personal strage space for backups and other App data. "the cloud" in the case of Tv shows and movies is in Apple's own media servers. So you can't simply delete a show from there.
This however means that the show in the cloud is not taking up space in your iCloud storage. As Axeman points out: you can Hide it, but you'll need a computer to do so. -
Sorry I wrote the question in the title!!
I have my iPhone 4 and my new iPhone 5 on my iCloud storage. It's now nearly full as it still has my old phone on it.
If I delete the phone from iCloud memory it won't delete the data from me new phone that was originally backed up from the old phone
Via the cloud?
Thank you very much!Welcome to Apple Support Communities
Of course. If you don't need your old phone's backup, you can remove it. Open Settings > iCloud > Storage and Backup > Manage Storage, select the old device backup and delete it.
The new iPhone backup won't be deleted and you will keep everything on the new phone -
How do I remove a damaged phone from the icloud?
I have removed it using the mac, and it no longer shows up as a phone on the icloud.
However, the phone company has still barred the replacement as a result. The phone no longer allows for outgoing or incoming calls. They still belive that it is connected somehow. They are suggesting that due to the damaged phone being connected, I am not yet entitled to the new phone.
The phone company want us to remove data from the icloud from the damaged - and unusable - iphone.Check that thread out.
https://discussions.apple.com/message/22876376 -
When I go in I cloud data storage, it says I have 3.3gb from an old phone which was replaced by a new phone. The new phone has 1.2gb of data. So I now have a total of 4.5GB OF DATA stored. The Old phone is now with Apple and I deleted all the information. Can I now get rid of the data on I cloud for the old phone. What data does the 3.3GB consist of? Is there anyway, I can find out?
ThanksWhen you delete an iCloud backup it is permanently deleted and not available in the future to restore from. The backup of your second phone only contains the data and settings from that phone. If any of this data was inherited from your first phone, it would be contained in the backup of your second phone as it was on your second phone when it was backed up.
If you want to keep backups of your old phone, back them up in iTunes and they will remain on your computer. Even if you are backing up to iCloud, you can manually back up your phone in iTunes by right-clicking on the name of your phone on the left side of iTunes and selecting Back Up. iTunes will see each device as a separate device, and will maintain the backups separately. Do this with your first phone and you can then delete the iCloud backup and you will have the iTunes backup on your computer should you ever want to access it. -
How To Delete A Old App From The Purchased Tab In Your App Store On You Apple Device.
Hi , i Need Help On Finding The Way To Delete An Old App Record Out Of Your iTunes Dowload Log Which Is Located In The App Store. I Know You used To Be Able To Delete The Record that You Downloaded The App, But If Forgot How. Does Any One Remember How To ?
You Used To BeAble To Click On Purchased , & This Would Pop Up ,
& This Would Pop Up & From This Page , You Would Be Able To Click On the App & Delete It From There . But i Cant Anymore !
Does Anyone Know How To ?You can't permanently delete any items, bu you can hide them so that they don't show in the Purchased tab via you computer's iTunes : http://support.apple.com/kb/HT4919
I haven't tried it for a couple of weeks, but with iOS 7 after hiding an app on my computer's iTunes I was needing to log out of my account on my device by tapping on my id in Settings > iTunes & App Store and then logging back in for it to then become hidden in the Purchased tab -
So how can I manage my iCloud storage when I think my OS is too old.?
Neil
Thanks that was very helpful for transferring files and looks like it solves the problem with not having to update the Operating Systems to Yosemite.
I forgot to ask about how does one transfer actual Programs like MS Office for example from the old drive?
Transferring files using the drag and drop process is simple enough but don't actual Programs like MS Office have a much more complicated/larger data package that may be located in various places on the old HD versus files are much smaller and are in one place?
If I remember right when i got a new iMac a few years ago, my old mac was still working so i was able to use a cable to transfer data & programs off it to newer iMac and ALL of the Programs like Office etc. transferred over including user accounts etc.? I may be wrong as its been a few years?
Again Any help & or suggestions are appreciated!
Thanks
Bob -
I have a new iPhone 5 with company software from where I work. I backed my old phone before I got this one on iCloud but I cannot figure out to get my stuff onto this phone without erasing the content that was just put on it.
The only way to do so is to start over: Settings>General>Reset>Erase All Content & Settings. You won't be able to use the backup of your old phone unless you are setting up a new phone.
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How can I delete all my contacts from the icloud?
I've been working with Apple's sometime, and now I have been forced to use iCloud after MobileMe.
After syncing a couple of devices, some things went quite wrong. My iCloud contacts are now a complete mess. I have lots of duplicates. And over 8000 contacts.
What I want to do is, is do a cleanup, and clear all the iCloud contacts, and import a new 'clean' address book from 1 mac to the icloud, which then in it's turn can be synced to all the devices?
Is dit possible? I've noticed deleting manually is a pain, because the browser doesn't really allow more then 50 contacts or so at a time, before the browser freezes.Go to your Contacts on your Mac - if more than one pick the most accurate; delete any contacts you don't want. Select all the contacts, and from the File menu choose 'Export...'>'Export vCard'. Save the resultant file safely: it will be your 'master' list.
Now delete all the contacts from whichever device has the most in it. Sync with iCloud. If necessary repeat with different Macs. The result should be that the deletions sync to iCloud and in the end you finish up with empty Contacts lists everywhere.
Now you can import your saved file to one of your Macs. Make sure you import it under 'iCloud' not 'On My Mac'. Then it should propagate iCloud and any other devices. Keep the saved file at least until you are satisfied that all is in order. -
I have a new iphone 5 and need to transfer my apps to the new phone from the icloud back up HELP
How do I pull in my apps to my new 5. I can see the list on my old phone. there is a list of apps I paid for and would like to keep. the icloud use to be so easy, what the heck happend
Quite a simple a process..
You can use either iCloud or iTunes
Just follow this :http://support.apple.com/kb/HT2109 -
Hi,
I've just moved on from an iphone 5 to an iphone 6.
I'm now on my second attempt at restoring it through the icloud.
My photos and videos are unavailable and it keeps saying I'm low on storage. At this stage it just keeps saying it's updating but it's been saying that for 8 hours and I still don;t have any photos available....any advice appreciated. It's getting a little frustating
Thanks,
EmmaThe backup cannot be restored to the iPhone if there is not enough storage space available.
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