HT4946 iPhone4 backing using iTune.

My iPhone4 home button is not working (currently frozen at "message" screen).
Does anyone know how to back up the data (incl. photos) using iTune, before I get the new replacement from Apple?
Thanks a lot for your help.

Even restoring it to the original manufacturing set up won't work now. I might have lost all of the datas in my iPhone now....... Previously, Apple told me they could restore the current contact addresses in the new iPhone replacement, but not the messages, photos etc., and suggested me to back them up by myself thru iTune. Hopefully they could still restore my contract addresses then .........

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Can i download new updates for iOS iPhone4 without using itunes?

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I did try to do that, but it needs wifi connection to download the software i dont have wifi connection and one more thing, I dont have in front of me right now my personal computer im using another persons computer what should i do just to download the software update now and then when i got home i can download or transfer it on my personal computer when i get back.

Why can't I sync an audio book I purchased from ITunes on my Iphone4 back to ITunes on my computer?

Why can't I sync an audio book I purchased from Itunes on my iphone4 back to itunes on my computer?

oops, I found it in somebody elses question.

Music sync to ipod using Itunes 7.3.1 sounds like skipping cd

Hello,
I have an older 12" PowerBook G4. Since installing the latest Quicktime (7.2) and iTunes(7.3.1) any music that I sync with my iPod sounds like a skipping cd. The music on the iPod sound like a skipping cd for a short time and then just skips to the next song. The next song of course does the same thing. The music sounds fine when played back using iTunes. The music is encoded as a MP3 using VBR. All of the music I have previously encoded (before iTunes 7.3) and put on the iPod continues to play just fine (using the same MP3 and VBR settings). I have tried resetting my iPod, but that did not help. Only having USB 1.1 ports and am not too excited by ideas that involve syncing 40GB of music back onto my iPod.
Any ideas what has changed in the latest software version or what can be done? It would grand to carry some new music to work.

So, the music sounds like a skipping cd and then shortly just skips onto the next song. In Itunes I selected the skipping songs (which happen to play fine in Itunes) and used "Convert Selection to MP3" under the "Advanced" menu, deleted the skipping songs from my iPod and then added the freshly converted versions of the songs back to the iPod. This worked. No skipping and the songs played all of the way though. Why do I have to convert an mp3 created by iTunes to an mp3 using "Convert Selection to MP3" in order to make things work?
I do not think that is the problem.
I use a laptop with limited hard drive space. After iTunes rips my cd's into mp3's I copy the mp3 files to an external hard drive, deleted the songs from iTunes and re-add them from the external hard drive using the "Add to Library" option under "Files". I did this fora couple of cd's. Then I deleted the corresponding songs off of my iPod and re-added them. The songs on the iPod again sound like a skipping cd before just skipping on to the next song.
One more time, I used "Convert Selection to MP3" under the "Advanced" menu to convert the skipping songs. This time I just left them in the iTunes Music folder on the internal hard drive instead moving them to the external hard drive. After deleting and re-adding the songs to my iPod the songs played fine.
I do not use an "iTunes Music folder" on my external hard drive and like to organize my mp3's to my likings.
The question now is, why can't mp3's be moved from the "iTunes Music" folder on the internal disk to an external disk? I do not have enough room on my internal disk to carry around my music and still accomplish work.
I had been using the method described above for years without problems.

I have a Iphone4. Trying to update from 4.3.3 to IOS 5 or 6. There is no 'Update Software' button under Utilities/General. Tried updating using Itunes but it comes up 'The Iphone software update server cannot be contacted' ????

I have a Iphone4. Trying to update from 4.3.3 to IOS 5 or 6. There is no 'Update Software' button under Utilities/General. Tried updating using Itunes but it comes up 'The Iphone software update server cannot be contacted' ????

iOS 4.3.3 doesnt have the "Update your Software" tab so you will need to go to itunes and back up your iphone then restore your iphone and it will download the latest iphone software (6.1.4) if you dont want 6.1.4 download your current version and hit shift on your keyboard (alt if your on Mac I think) and click restore iphone and find your downloaded software 4.3.3 then download iOS 5 or 6 and do the samething after your phone boots up from restoring it to 4.3.3.

I can not back up my iphone using itunes. Started when I went to install new iphone operating program.

I suddenly have a problem backing up my Iphone4 using itunes. As a result I can not update programs added or install the new iphone4 changes. I also have a problem in syncing Outlook Notes and Calender. I have a Ipod and Iphone which are updated unsing the same computer and Itunes program. Any suggestions.

Delete the existing backup and create a new one.

I have been using itunes all day and then it wanted me to install a newer version. When I did it said I can't because it's missing mdsvr80 or something so i downloaded that now it has another error. How do I get itunes back the way it was or to work?

I have been using itunes all day and then it wanted me to install a newer version. When I did it said I can't because it's missing mdsvr80 or something so i downloaded that now it has another error. How do I get itunes back the way it was or to work?

See this User Tip by turingtest2
https://discussions.apple.com/docs/DOC-6562

I just backed up my 3gs iphone using itunes. All my photos and contacts have disappeared from my phone. I am unable to locate them on my computer. HELP!!!

I just backed up my 3gs iphone using itunes. All my photos and contacts have disappeared from my phone. I am unable to locate them on my computer. HELP!!!

OK, I understand. Try this ... it's much safer. It will simply restore your backup, but not do anything to your iOS:
While your iPhone is plugged in to iTunes, right click on the iPhone icon on the left side of the iTunes display.
Choose "Restore from backup ..." from the pop-up menu that appears.
Again, what this will do is place that backup back on your iPhone without changing iOS. So you should be very confident in the backup contents before doing this.

I have an Macbook with OS 10.6.8 using Itunes 10.4.1 to sync my Iphone4. The itunes just do not sync my contacts ... No error messages .... nothing ... just do not work ... Does anybody have a clue what is going on ? tks

I have a Macbook with OS 10.6.8 using Itunes 10.4.1 to sync my Iphone4. The itunes do not sync my contacts ... No error messages .... nothing ... just do not work ... However, It is working for apps, calendar and email. Does anybody have a clue what is going on ? tks

There is also an option to reset all data on the device with the next sync.
MJ

Back up iPhone to PC using iTunes

I have iPhone 5s and try to sync/ back up to my window Xp using iTunes, but when I connected to iTunes. It's shows a 'welcome to your new iPhone' instead of my iPhone's summary with my name and series no. appear.
I only have two options 1. Set up a new phone user OR 2. Continue with an existing iPhone user. ( both option will lost my iPhone date and info)
please assist. Thanks

Hi there margichase,
You may find the information in the articles below helpful.
iOS: Back up and restore your iOS device with iCloud or iTunes
http://support.apple.com/kb/ht1766
iOS: If you can't back up or restore from a backup in iTunes
http://support.apple.com/kb/ts2529
-Griff W.

I had to take my hp back to factory setting and reinstall itunes, when I tried to use Itunes match it said i had to Deauthorize all my computers. I am using the same computer and desperately need access to my music.

I had to take my hp back to factory setting and reinstall itunes, when I tried to use Itunes match it said i had to Deauthorize all my computers. I am using the same computer and desperately need access to my music.

When you reset to factory settings, the computer is de-authorised.
In iTunes menu Store > View Account > sign in > App Store > Deauthorise All.
Once done, authorise this computer iTunes.
Note: you can only do that once a year.

My iphone 5 screen has gone black in the middle of updating a app. i have tried to back it up using itunes and restore it however it will not restore my phone as i have got the app find my iphone switched on. i cannot turn it off as the screen is black

my iphone 5 screen has gone black in the middle of updating a app. i have tried to back it up using itunes and restore it however it will not restore my phone as i have got the app find my iphone switched on. i cannot turn it off as the screen is black. can anyone help me please??

christobell86 wrote:
... it will not restore my phone as i have got the app find my iphone switched on.
You can access iCloud.com on a computer to turn it off.
http://support.apple.com/kb/PH2702

How do I move my iPhone back ups to a new computer which is already using iTunes for a different device?

I have backed up my children's iDevices to my work computer. Now that my wife has a new computer, she wants to be able to manage their devices from home. Of course, she is already using her computer to manage her iPhone.
Is there a way to move my iTunes library files to my wife's computer so that it will recognize both her iPhone as well as our children's iDevides, without losing any data, playlists, etc.?
TIA

No. You cannot join the two libraries. She can make a copy of your iTunes library on her computer, then switch libraries when opening iTunes if she needs to handle the other devices. Note that everything you have downloaded for your kids on your computer are connected to your Apple ID. Your wife cannot transfer anything to her Apple ID.
Using More than One iDevice on the Same Computer
This applies mainly to couples who are adding another device and do not want their email, messages, etc. being duplicated on both devices. To begin read: How to use multiple iPhone, iPad, or iPod devices with one computer. You need to establish a separate Apple ID and password for whomever will use the new iDevice. See Apple - My Apple ID and Frequently asked questions about Apple ID. The easiest way is to do this on the computer using iTunes: iTunes- How to set up an Apple ID within iTunes.
On the computer create a new user account for the person with the new iDevice. This will be the user account that person will always use. He/She will no longer use the other user account. This way that person will have a separate iTunes Library
Start by transferring the new device(s) to a new account along with all your data. Save any photo stream photos that you want to keep to your camera roll (unless they are already in the camera roll) by opening your Photos app, tap on Albums icon at the bottom. Now, tap on My Photo Stream album; tap Select; tap on the photos you want to select;, tap the share icon (box with upward facing arrow) in the lower left corner; then tap Save to Camera Roll.
If you are syncing notes with iCloud that you want to keep then you need to open each of your notes and email them to yourself. Later you can copy and paste the text into new notes created in your new account.
Tap on Settings > iCloud > Delete Account (only deletes it from this device, not from iCloud; the person keeping the current account will not be affected,) provide the password to turn off Find My Phone and choose Keep on My iDevice when prompted. Sign in with a different Apple ID to create your new account. Choose Merge to upload your data.
Once you are on separate accounts, you can each go to icloud.com and delete the other person's data from your account.
Note: The essence of the above was created by user, randers4. I
have made substantial changes to improve readability and syntax.

TS4036 I am trying to restore my phone using iTunes back up and iCloud back up. Both won't let me do it. They said that it could not be completed. What can I do to get my phone restored?

I had to wipe my phone clean because of storage issues. It kept saying I didn't have enough storage for pics or apps, but I only had about 75 pics and 1 extra app. So, I backed up my iPhone on icloud and itunes, then cleared off my iphone using the steps in the settings. Then, when I am going back to restore my iPhone using iTunes back up and iCloud backup, it fails in both locations. It says it failed to be completed.
What now?

Thank you Terence for your help. I was able to restore my backup from my time machine ext drive to a new 1tb seagate ext drive. so i felt sort of ok. but yesterday that older ext drive i used for time machine wouldn't open! i called applecare and they trouble shooted with me and said it's probably a goner and data is probably corrupted. it's only a few years old and i'm very careful with it. my husband accidentally dropped my new drive last night -- i know, unbelievable, i was SO upset, poor guy -- but I'm so stressed with all of this. i have 10 years of photos and videos. so now i only have the one newer drive with a backup. i have to buy another one today to backup again so i at least have two backups. i tried to delete a ton of files last night to free up the 30 gb of space i need to get my full library back on my mac. i have 90gb free and deleted 7 years worth of photos i had on picasa that were in my "pictures" folder and also a ton or random photos and videos i had in that same pictures folder and thought that would give me the 30 gb but it hardly freed up any space at all! do you know why that is? all of this stuff is really a pain and really stressful. thank god i did have a backup in the first place but now i am panicked the one i have left will somehow crash. especially after my husband dropped the drive lastnight! it didn't fall far and fell onto a wood floor and seems fine, but after my older ext drive crashed yesterday -- and i lost my entire iphoto library a fewweeks ago off my mac -- i feel cursed. any answers you have would be great. thank you.

How to use used backed up itunes on new computer?

I've been searching and searching and I can't find a specific answer to what I need to do. This is what I want to do.
I have a Macbook pro and I want to create a new itunes library for my husband to use for his library. Easy enough, I found instructions on creating a new library.
My husband already has an extensive library on an old PC that is on it's way out the door. So I want to transfer his current itunes library to an external hard drive. Have instructions on how to do that!
Now all would be fine and good if I then just wanted to take his backed up itunes library from the external hard drive and import into his newly created itunes library on my computer..HOWEVER, I don't want all his music stored on my macbook's hard drive and I want his itunes library to remain on the external hard drive. I want to point that new library to the external hard drive, so whenever he adds to it, it is stored on that external hard drive.
How do I do this? When i initially create his library do I point it to the external hard drive. Then copy the backed up version into that itunes folder? Or can I point the library directly to the backed up version.
I'd appreciate any suggestions. I know I could probably figure this out by trial and error. But if someone has done this I'd really appreciate a straighforward appraoch.
Thanks everyone!

I use an excellent free application called Sharepod, http://www.getsharepod.com/about/ which will transfer all your music from your iPod to your PC, then you import this into iTunes. Just use the Backup iPod mode in Sharepod, and make sure it is pointing to the right destination folder. Test one track or album before you transfer everything.
After this is complete add all the transferred music to iTunes. If you use Automatic be careful because syncing this will then erase everything on your iPod and transfer it back again from your PC! If you manually sync no problem.
Be careful as an automatic sync to your new iPod will wipe it clean! BEFORE you connect your new iPod to iTunes go to iTunes and change this option to prevent this:
+Edit-Preferences-Devices-Uncheck "Disable automatic syncing..."+
Your other music that is on cd's, just copy them into your My Music folder and then add them to iTunes.
Good luck!
Greg

HT4946 iPhone4 backing using iTune.

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