HT4946 itunes 10 or 11? Back up restore?
I backed up my iphone 4 yesterday ready to restore backup to my new iphone 5. I lost my whats app chat history today so want to use yesterdays back up. But I have realised it is itunes 10 not the latest 11. Does this matter? Or do I need to upgrade to itunes 11? If I do this will I lose my backup from yesterday?
Please help... I am having the same problem. I purchased 250 songs on iTunes and now can not play at least half the songs because my computer (the same one I downloaded the songs to and the only one I have owned) is not authorized. When I try to authorize the songs - nohing happens. Additionally, some other person with a similiar email account name had downloaded iTunes on to his computer, but my credit card was charged for his songs. Fortunately, he called me and reimbursed me for the songs (very nice guy).
Does iTunes have a support person we can talk to? If not this is crazy. It is tough to be a loyal customer with things like this happening. I would appreciate any thoughts on how I can remedy this situation. Thanks in advance.
Similar Messages
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my ipad screen is black and will not reset and does not come back after restoring, the info is still on internal because i can see it on itunes in the apps catagory it's the display is not working, can see backlight but black...does anyone know how to fix, other than take it to apple.
thanks!The wish list only works on apps you have to pay for. To get it tap the icon of the app you want to save. After it opens at the upper right corner is a box with a arrow. Tap that then tap add to wish list list in the box that opens.
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We have two iphones each with a different apple id - can i use the same laptop and itunes for back up, restore and updates without risking having my apps overwritten. Basically does itunes keep the two iphones as two separate entities ? Does iTunes differentiate between the two devices and keep two different SYNCs ?
Yes, you can use the same computer for BACK UPS, RESTORING AND UPDATING. But that is it.
You cannot, however, use it to sync the different devices. iTunes will only recognize one device to sync with and if you sync any other devices with that iTunes library, it will replace what is on the phone with whatever is in the library. It cannot differentiate between devices. At most, it will jsut recognize that the phone has been synced with a different iTunes library.
So if you would like to use the same computer for backing up, restoring and updating, just make sure to turn of Automatic Syncing in your iTunes Preferences. -
I have updated my ipod touch to ios5 and it is saying that the device is not registered in apple developers program.I have a back up fle in itunes and itunes is not prompting for restore.how can i restore my pod?pls help me to restore my ipod .am worried as it my new ipod and am not able to restore it.pls help.
i have done that .:(..PLs help me restoring it to older version.though i have a back up file.in itunes..am not able to restore it.as itunes is not asking for resotre option..pls help me
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I have an ipad 2 on ops 4.3 and have just updated to 7.1 via itunes. I backed up first and have synced repeatedly but keep getting a message on my ipdad screen that the ipad is not set up - I chose the set up option restore from itunes back up
To free up hard drive space the best bet is to move data files that you don't need access to all the time. Likely candidates are music, video, and photos. Things like word processing and spreadsheet files can also be moved but they tend not to be very large and so don't free up much space. The problem with moving the above mentioned files is that iTunes and iPhoto need to know where the files are stored.
Here's an article explaining how to move the iTunes folder. You can move the iPhoto library using the Finder but there is a slight complication. Start iPhoto, open the Preferences and click on the Advanced tab. The first option is "Copy items to the iPhoto Library". If this option is checked, copy the iPhoto library to your external folder (drag it from the Pictures folder to your external drive) and then delete it from your Picture folder. If this option is not checked, it is a bit more complicated and we'll need to talk a bit. -
Ipod classic has been wiped saying 'no music'etc.
Cannot see it on the 'device list' in my itunes. I have tried restoring to factory settings and reloading...it reloads some of the music, but when I plug the Ipod back in, it wipes it again. Ocassionally Itunes freezes when I plug in the Ipod.Make sure your headphones are plugged in all the way, meaning you cannot see any of the silver still showing from the headphone's plug.
A feature of the Nano is to put it to sleep when the display goes out and it does not detect any headphones.
B-rock -
I keep on getting an error when logging onto my whatapp telling me about connecting to itunes, Ive now backed up and restored but im still getting the same message connect ot itunes for push messages
Hello there, Minig1501.
The following Knowledge Base article has some information on the message you're receiving:
Unable to use Apple Push Notification service (APNs)
http://support.apple.com/kb/TS4264
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D. -
My iPad mini says to connect to iTunes, and I try to restore it, but after its done extracting a message comes up saying that device is not found, is there anyway i can fix this? I don't care if i don't get my stuff back, i just want my iPad restored to its starting settings.
If everything else that you try fails, I would try using another computer. Since you don't care about saving any data, any computer that is running the latest version of iTunes might be able to restore the iPad. You could make an appointment at an Apple Store Genius Bar and they can do it for you.
If that isn't feasible for you, try using a different cable, a different USB port. reboot the computer, and reset the iPad by holding down on the sleep and home buttons at the same time for about 10 seconds until the Apple logo appears on the screen. Then try again. -
my iphone 4 is giving me the icon to connect to itunes. when i connect to itunes it says i must restore my phone. if i restore the phone, it will delete everything. how do i get my information back on the phone after i restore it??????
You can't
Apple has never approved a method to downgrade iOS
Allan -
My IPAD2 had a pop up message that an update is available, to close or click on details, so I clicked on details. It took me to an upgrade box, no back up options. I clicked to upgrade it. It downloaded for awhile, then turned off, and when it turned back on, it directed me to plug into my ITUNES with the USB adapter, which I did. When ITunes came up, it said I had to restore it before I could use ITUnes. Again, no other options. I am worried that I just lost everything on my IPAD2 for the last year, apps, photos, documents, settings, email, etc. It is still downloading after 30 minutes. Is everything gone and truly back to factory settings? If so there was no warning for this at all, I'll never get everything back.
I'm not sure what happned either but If you are doing this via iTunes, iTunes should have backed up the iPad first. It can take a good bit of time when you update with iTunes on your computer because iTunes downloads and installs the entire iOS all over again. If you are running iOS 5 on the iPad, and you will be now, you can update OTA via WiFi in the future and the process takes far less time since you will only be downloading an incremental update.
If you are syncing on a regular basis with iTunes, you should have a recent backup. In the worst case scenario, you should be able to restore from the backup. And as stated aboce, you can download all apps again and virtually all purchased content from iTunes (if you live in the U.S.) and you can always sync your iTunes library back to the iPad.
Let the update finish and see where you are then. Come back if you need help. -
updated to ios6 on my ipod touch 4g when i try to turn it on it doesn't, it just comes up with the itunes symbol and the usb, so i plugged into laptop opened itunes and it says to restore back to ios5 i pressed restore and it cant connect to server? help?
Maunally restore it. In order to do this:
-Download the iOS 5.1.1 firmware from here http://www.redmondpie.com/download-5.1.1-ios-for-iphone-4s-4-3gs-ipad-ipod-touch -direct-official-links/
1. After downloading the firmware from the given link, open iTunes and click on your device.
2. Now press SHIFT on your keyboard and while pressing it click on "Restore".
3. A dialog box will appear.
4. Select the firmware you downloaded and click ok.
5. Done!!! Your iPhone will now be restored to 5.1.1 and if you had backed up your iPod before, then you can put all its settings afterwards. -
I restored my iPhone and when sync with iTunes is in progress I receive the error message "iTunes could not back up the iPhone because a session could not be started with the iPhone." Any suggestions on what to do?
Hi Judy,
Im using windows 7 and im not a computer wizard, i've tried the method by using the instruction for Win7 but it does not work, same problem still exist.
Could uninstall itunes and reinstall it back on my pc fix my problem, please advise...... Many Thanks!
VBR,
ray -
I recently backed up my iphone to itunes, when after backing up a message showed that I needed to update my iphone. I clicked ok, and after updating, it said I had to restore my phone to its factory settings. I cannot find where it backed up all of my pictures from my phone.
If you backed up the device, all the data is in the backup. Restore the backup.
A better question is why would an intelligent person not copy the pictures from the device to the computer regularly, especially before attempting an update, as the device is designed to be used? -
I deleted my music through the "manage storage" section in the options to make room for the ios update awhile back. Now I can't get any music back onto my device through itunes. (I've tried restoring the device twice to no avail)
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
A update(6.1.5) was available for my ipod 4 and an error occurred. Itunes is telling me to restore my ipod, but i know that if i restore my ipod everything will be erased. But will i have the opinion to get everything back after i restore my ipod? I dont have any music, but i have about 14000 photos. And none of my photos are saved to my laptop. Help Please!
Photos
- If they are in an iPod backup then restore from that backup. See the restore topic of:
iOS: How to back up
- If you used PhotoStream then try getting them from your PhotoStream. See that topic of:
iOS: Importing personal photos and videos from iOS devices to your computer
- Maybe via How to perform iPad recovery for photos, videos
Wondershare Dr.Fone for iOS: iPhone Data Recovery - Wondershare Official -
Pls i was trying to update my iphone 3G to software version 4.2 using itune. The process did not complete succesfully. I then decided to restore back my restore my prevoius version 4.1, it stopped with an error code1015. Pls i need help
Go here: http://www.iclarified.com/entry/index.php?enid=750 and download iOS 4.2.1 for the iPhone 3G. Perform a restore, but hold down ALT when clicking restore. Restore from this file you just downloaded. You should not get 1015 as you are upgrading, but if you get a different error, report back.
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