HT4946 My sound is not working for Siri, voice mail, Itunes,and ringer tones... the only sound that works is the buzzer. I was told at Verizin to try and update my I tune app off my Home computer and that might make the sound , will this help or is the sp

Sound is not working for Siri, voice mail, ringer tones, movies or music. I was told by verizon that the speaker maybe out, but that i might want to try and reload or update my itunes by plgging into my home computer... will this help and if so how do I do this?

Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Try each of these in order until the issue is resolved.

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HT1206 My credit card security code keeps popping up as invalid but I'm able o purchase off my home computer and iPod, iPhone and iMac. Why can't I use the same card off my iPad ?

My credit card security pin shows up as invalid on my iPad. However, I can use the same credit card information off my iPod, iPhone and iMac. What is causing this to happen?

have you enter the security code when you rentered your cc information.

I recently updated my ipad from my home computer and lost all the music that i had downloaded directly to my ipad. how do i get the music i already paid for back?

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Hi JEETCHOWHAN,
Thanks for using Apple Support Communities. This article has instructions on different ways to transfer your iTunes library:
iTunes: How to move your music to a new computer
http://support.apple.com/kb/HT4527
Cheers,
- Ari

I originally set up my iTunes account on my computer at work, now that I got a home computer and authorized it, i have not been able to sync my apps from my iTouch to my home coumpter, it transferrred my music but nothing else. What am I doing wrong?

I originally set up my iTunes account on my computer at work, now that I have a home computer and authorized it, i have not been able to sync my apps from my iTouch to my home coumpter, it transferrred my music but nothing else. What am I doing wrong?

Hello John,
It sounds like your music was copied from your iPod Touch but not your installed apps. I want to recommend this article to help you Transfer your Purchases named:
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
http://support.apple.com/kb/ht1848
You can also download your apps using your purchased history in iTunes with this article:
iTunes 11 for Mac: Download previous purchases from the iTunes Store
http://support.apple.com/kb/PH12283
Click iTunes Store near the top of the iTunes window.
Click the Purchased link at the right of the iTunes Store homepage (below Quick Links).
In the page that appears, select a category.iTunes shows you which of your purchases are available for download. You can view all of your past purchases, or just the ones not currently in your iTunes library. Items already in your library aren’t available for download.If you select Music, you can view your purchases by song, artist, or album. If you’re viewing by album, click an album to see which songs on it are available for downloading.To search for an item, type its name or a keyword in the search field, and then press the Return key to view your search results.
To download an item, click its Download button .To download all available items, click Download All.
Thank you for using Apple Support Communities.
All the best,
Sterling

IPhone 6 External Mic not working for Siri/Dictation

I am finding that the external mic on my iPhone 6 works for phone calls and voice memos, but does not work for Siri/Dictation. When I plug in the earbuds, they work for everything (including Siri/Dictation).
Was chatting to Apple support who had me reset all settings. I thought that worked, but realized that after a reset, Siri is off and I was talking to "Voice control" (which works). When I turned Siri back on, it does not work.
I have two questions for the community to see if you can help:
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2- If it is software, what action should I try to address it? I have done a reset all settings already and that did not help.
Doug

Hi, everyone. I talked to Apple Genius at Apple Store last week, she said it should be a software issue and I needed to reset my iphone 6 plus as a new device and I can not use the backup restore from my iCloud, it was because the microphone bug or glitch can be in the backup also. Ok, followed her advice, erased all contents and set my iphone as a new device , the microphone worked for an hour, but went bad again. I used "voice memo" app from Apple to test the microphone. It is the best tool since it doesn't involve any provider's network and it doesn't need another person's phone to listen and test. If you can hear your voice recording clearly, then the mic works. I tested it 3-4 times a day for a few days now, half of the time the mic doesn't work. So, set as a new device isn't working. The issue is intermittent and it comes and goes as it likes, so very annoying. I carry my Apple EarPods with me in these past few days ust in case I need to make important phone calls. Will need to go back to Apple Genius this weekend for sure. Will give update after the weekend.

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I have a new computer and I want to make it my home device for I tunes. I have home sharing, and all of the music and files are on the new computer. Now what do I do to make the new computer the home computer for Itunes?

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I want to activate the new computer to be the computer via ITunes where all of the devices are linked to it as the base for ITunes. And, I don't know how to make that happen.
I hope that makes sense.

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I have downloaded mountain lion from the app store on another computer. I have then gone to find it in "purchases" in the app store on my own macbook pro and it just comes up as "you have not purchased any apps" how to I get my mountain lion?

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Mac App Store: Hiding and unhiding purchases
http://support.apple.com/kb/HT4928

No sound for incoming calls but it works using speaker and earpiece. I can't hear anything but the other party can hear me clearly. I was told it's hardware problem. Would anyone please help? Thanks

No sound for incoming calls but it works using speaker and earpiece. I can't hear anything but the other party can hear me clearly. I was told it's hardware problem. Would anyone please help me? Thanks

This is an annoying problem for many people. Most likely your dock connector (on the bottom where you plug in your phone) is dirty or screwed up and is probably just coincidence that it happened after you updated. Some people have had success cleaning the port with a dry clean tooth brush. There is a long discussion going on at the thread I linked below. Good luck...
https://discussions.apple.com/thread/2475631

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Firefox will not sync between home computer and laptop

I recently got a used laptop. after i cleaned it my first order of business was to install Firefox. I already use Firefox on my home computer and have been using the sync feature since it came out. I installed the newest version of Firefox onto both computers (33.1.1) and deleted my old sync account and made a brand new one. I then linked the new laptop using the new account. I log in, and a pop up appears saying "your sync will start shortly" yet NOTHING happens. Both computers are running the newest versions of Firefox and both are logged into the NEW sync account I made today (11/23/14) Why isn't it syncing. Ive scoured the internet all day to try to figure this out but all I've been pointed to his the Firefox FAQ page, which doesn't help me at all

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Thank you for your question, I understand that after setting up the new sync account that nothing from the two computers are syncing. When you did a new clean reinstall on the old laptop, was the old profile preserved?
If not, it is possible to further investigate any error messages if you turn on the logs: * How do I turn on sync logs:
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# Logs and error messages will be located here
Please also use pastebin.mozilla.org for sharring any errors that relate to this issue.
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Hello shiv99,
Welcome to the Apple Support Communities!
I understand that you have used Home Sharing to play the music from one computer on another, but now you would like to only use the new computer. It sounds as though you have set up the content to share between computers, but have not actually I’m ported the media from the old computer to the new one. I would suggest following the troubleshooting steps located in the attached article to import you music from the old computer to the new one. After that process is complete, you can turn off Home Sharing if you would like and the content will be in the iTunes library on your new computer.
iTunes 12 for Mac: Use Home Sharing to import items from another iTunes library
Have a great day,
Joe

HT4946 My sound is not working for Siri, voice mail, Itunes,and ringer tones... the only sound that works is the buzzer. I was told at Verizin to try and update my I tune app off my Home computer and that might make the sound , will this help or is the sp

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