HT4946 Problems with ITunes and storage purchase.  HELP!

I utilize the ITunes app frequently.  Today, it suddenly disappeared from my iPad and IPhone!  Please, contact me to help me reinstall it.  I've tried everything I know to do, at this point.  Secondly, I recently purchased more storage from ICloud, and, as of now, it hasn't increased my storage capacity.  Ugh! 
Thank you for your help! 
Best regards,
Amy Trela

Your purchase of more iCloud space hasn't increased your capacity where ? It won't increase the available space on your iPad.
If you can't find the iTunes app on any of your homescreens or app folders, and you can't find it via the spotlight search screen (swipe your first home screen to the right), then is it hidden by Settings > General > Restrictions > iTunes being set 'off' ?
If not then have you tried a reset to see if you can find it after the iPad has restarted ? Press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

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