HT4962 Any ideas how to get my software updated on my IPOD 3rd Generation when my computer times out? I have tried several times and it appears to take 30 plus hours. How Frustrating, not to mention the kids are too!
Any ideas how to get my software updated on my IPOD 3rd Generation when my computer times out? I have tried several times and it appears to take 30 plus hours. How Frustrating, not to mention the kids are too!
If the iTunes purchases are not in your iTunes library you can redownload them by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If you restore from backup, not that synced media like apps and music are not included in the backup and thus if those items are not in the iTunes library they can't be restored to the iPod during the latter part of the restore process.
Similar Messages
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I recently downloaded ios 6.1.3 in my iphone 3, but unable to install the download. This message keeps showing "unable to install update, an error occurred installing the ios 6.1.3 I have tried several times but the same message keeps coming. What is the solution?
There is no such thing as an iPhone 's3'. There is a 3G which can only be updated to iOS 4.2.1 and a 3GS which can be updated to iOS 6.1.3.
Which model iPhone is this?
Identifying iPhone models -
hi, my iphone 5 has refused to restore after i updated it to ios7 ...... it will not turn on, it will not restore i do get an error 21 mesg and i have attempted a couple of fixes from the net, but nothing seems to work . i have no acces to my phone it just is dead whats my best option, do i need to send it to apple ?
Hello Peter,
Thank you for using Apple Support Communities!
Error 21 is part of a range of error codes generally indicating that other software is interfering with the restore process.
Check out the troubleshooting from this article named:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694#error21
Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40
These errors typically occur when security software interferes with the restore and update process. Use the steps to troubleshoot security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See the steps under the heading "Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store." If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart.
All the very best,
Sterling -
I have attempted to update ipad1 with latest update but after extracting software it goes to restoring ipad software and stops at 25% on the bar. Have tried several times but it does the same, I now have one usless ipad help! any ideas ?
when connected click the iPad in the left navigation panel of iTunes, on the bottom of the summary tab: how much memory is "free" (grey)?
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iTunes quits when I'm trying to open it. I have installed the latest version and another user on the same Mac can use their iTunes when they log in. I have tried deleting iTunes and re-installing but it still won't open. Any ideas? Thanks.
Hold down the option key while starting iTunes and make an new library. Will it open then? If so, you have a bad library. With the new library import the library.xml version of the file in your iTunes folder. This will make it 90% like before (some metadata are not identical, but I don't know which ones).
iTunes: How to re-create your iTunes library and playlists - http://support.apple.com/kb/ht1451 -
tried to update 10.7.4 to 10.7.5 get un expected error at cleanup....have tried several times with no success..after failed try mail will not open because the mail is now incompatible with 10.7.4......HELP
2009 MacBook Pro eh? It looks like your hard drive has failed. Three years is pretty standard. Often, then only hint you have is catastrophic failure.
If you put the old hard drive into an external enclosure or similar device, you may still be able to migrate your data from it. Just because it won't boot doesn't mean you can't still read from it. Still, I wouldn't keep trying it. As long as you are buying a new hard drive, may as well get sometime to use with Time Machine too. -
I have tried several times (since October!) to download Mavericks from the app store. It says it is downloading, but NEVER gets started. All of my software is up to date, and I don't know what to do differently. Any ideas?
https://discussions.apple.com/docs/DOC-6131
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I am trying to get into my Game Center app but every time I tap on the app it opens too a blank white screen. I have tried several times to reset my phone but I get the same result.
Hello there Sweebs44,
It sounds like you are tapping the Game Center app to open it, but the screen is blank. I recommend signing out of your account:
Go to Settings > Game Center, where you can:
Sign out (tap your Apple ID)
From: iPhone User Guide
http://help.apple.com/iphone/7/#/iph6c493cac
Then close all the running apps:
iOS: Force an app to close
http://support.apple.com/kb/ht5137
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
When you have done that restart the phone sign back into your account and try again:
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
Thank you for using Apple Support Communities.
Take care,
Sterling -
I want to share Microsoft word from my desktop mac to my laptop but every timeIi try and do it, it says that it can't open because it is not supported by the software. I have tried several times and updated it on the mac but its still not working. Any ideas?
You need to install Office on the computer from the installer DVD or disc image you purchased.
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I have tried several times to install the updates to my iphone 4 with verizon but has been unsuccessful.
What happened when you tried?
Error message?
What did it say? -
I have tried several times to install iTunes update 11.1.4 on my PC. I get a message saying that install was not successful and an error message of MSVCR80.dll not present, Error 7, (Windows error 126). I am told to reinstall iTunes, but nothing changes. What next? I've not had this problem with other updates requested by Apple.
I have also had the same problem with my Win 7 32 bit computer. I had great help from Apple techs in Montreal and Orlando for 2.5 hours. They helped me remove every trace of Apple products and clean the registry in two different ways. Each install gave the same problem! If Apple techs can't fix it (on some of our machines) then we are really in trouble. They promised to raise it with the "engineers" and get back to me with a solution. I am waiting and hoping. Otherwise maybe version 11.1.5 will have a fix ??
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I have forgotten the answers to my apple security questions. I have tried several times but just cant get through and I need to make a purchase for the first time
I am having the same problem. I know my apple ID and password but do not remember my security questions. How do you go about changing the security questions? Please help.
Thanks. -
Iphone 3gs needs to restore as I cannot turn phone on but cannot restore as unknown error 2001 keeps coming up.
I have tried several times on different computers. Any help or ideas? ThanksHi there Katherine,
I have an article here that addresses this error code and can give you a few more troubleshooting suggestions for this issue:
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/ts3694
Check USB connections
If there’s an issue with the USB port, cable, dock, or hub, or if the device becomes disconnected during restore, try troubleshooting the USB connection, then troubleshooting your security software.
Common errors: 13, 14, 1600-1629, 1643-1650, 2000-2009, 4000, 4005, 4013, 4014, 4016, “invalid response”, and being prompted to restore again after a restore completes.
To narrow down the issue, you can also change up your hardware:
Use another USB cable.
Plug your cable into a different USB port on your computer.
Try a different dock connector (or no dock).
Add (or remove) a USB hub between your device and computer.
Connect your computer directly to your Internet source, with no routers, hubs, or switches.
If you see your error after changing your USB connections, continue to the next section to troubleshoot your hardware.
Thanks for coming to the Apple Support Communities!
Regards,
Braden -
I have tried several time to unlock the OldMaps (old-maps.co.uk) app without success. Has anyone managed t do it? If yes how?
I keep getting:
'In-App-Purchase Error:
There was an error purchasing this item please try again.'I'd say the issue may be leaving it in direct sunlight. The temperature from the radiance of the sun could cook your iPad. But in that light, dude, its not a radio. Its a quality computing device capable of doing many thing, just not in direct heat. You might do better with a cd player?
Read this for more information on the subject of direct sunlight.
http://www.usatoday.com/weather/resources/askjack/2006-08-21-shade-temperature_x .htm -
How to do a software update on an ipod touch
I need to figure out how to do a software update on an ipod touch. No software update button like my iPhone 4
To update
The Settings>General>Software Update comes with iOS 5 and later.
Connect the iPod to your computer and update via iTunes as far as your iPod model allows
iOS: How to update your iPhone, iPad, or iPod touch
A 1G iPod can go to iOS 2.2 via iTunes and iOS 3.1.3 via
Purchasing iOS 3.1 Software Update for iPod touch (1st generation)
A 2G to 4.2.1. Requires iTunes version 10.X. If a Mac it requires OSX 10.5.8 or later. With OSX 10.4.11 you can only go to iTunes 9.X which gets you as high as iOS 4.1
A 3G to 5.1.1 Requires iTunes version 10.5 or later
A 4G to 6 Requires iTunes version 10.7 or later. For a Mac, that requires a Mac with OSX 10.6.8 or later
Identifying iPod models
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