HT4972 Cannot download iOS 6.1.2 or iTunes and app stores

Cannot download iOS 6.1.2 or iTunes and App Store for the past week and 2 days can u help thanks

Error message?

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ITunes and App Store not connecting with Apple id after iOS 8

After updating to iOS 8.0.2, I have tried updating apps and buying music but nothing happens on my iPhone 5 or my iPad. Can someone help with this? All it shows it the rotating circle saying it's looking or working or whatever but even after logging in with the Apple id nothing works. I can connect my phone to the computer and things update but still shows on phone/iPad after that I still need to update apps.

Hi ,
Welcome to the Apple Support Communities!
I am sorry to hear that you cannot connect to or download from the iTunes and App Stores. There are some very good troubleshooting steps that I would recommend in this situation. Please follow the steps and information in the article below.
Can't connect to the iTunes Store
Troubleshoot issues on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
Note: Time Zone may list another city in your time zone.
Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
Try resetting (turning off and then on again) your Wi-Fi router.
If the issue persists, try troubleshooting your Wi-Fi networks and connections.
Have a great day,
Joe

Problem with downloading speed on itunes and app store.

i have problem with downloading speed on itunes and app store.ihave 6mb/ps plan.whene i download on xperia z downloading speed is about 3mb/ps.but when i download on apple app store or any apple server it giving only 150kb/ps.im doing everything. i change my ip dynamic to static.but nothing is change on speed.plz help me and give me some use full static ip and dns.

Hi JM_7,
If you are having a space issue when trying to sync your iPhone, you may find the following article helpful:
iOS: "Not enough free space" alert when trying to sync
http://support.apple.com/kb/ts1503
Regards,
- Brenden

I can't Sign in to the iTunes and App Store since I update to iOS 7

I can't Sign in to the iTunes and App Store since i update to iOS 7 with my iphone 4s. I try in settings iTunes & App Store with my Apple ID and Password and still can't Sing In

Same issue. Since last update (a few days ago), acces to itunes account failed very often.
- Music iTunes Match doesn't work anymore because it cannot log.
- Renting video often failed because it cannot "verify authorization".
I tried already several restart, reinitialize, restore... all without improvement.
PS: of course my apple account is working fine with other devices. This issue concerns only Apple TV.

Just bought a new iPhone and am having trouble with iTunes and App Store. I can log in to Cloud, iTunes, and app store but once I try to download, it says "Youe apple id has been disabled". I've reset my password three times and have no issue on my Pad.

Just bought a new iPhone and am having trouble with iTunes and App Store. I can log in to Cloud, iTunes, and app store but once I try to download, it says "Youe apple id has been disabled". I've reset my password three times and have no issue on my Pad.

Hi FuzzyDunlopIsMe,
Welcome to the Support Communities!
It's possible that resetting your password multiple times has triggered this security. Click on the link below for assistance with your Apple ID Account:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Here is some additional information regarding your Apple ID:
Apple ID: 'This Apple ID has been disabled for security reasons' alert appears
http://support.apple.com/kb/ts2446
Frequently asked questions about Apple ID
http://support.apple.com/kb/HT5622
Click on My Apple ID to access and edit your account.
Cheers,
- Judy

I cannot open iTunes and App-Store despite WLAN connection

I cannot open iTunes and App-Store on my iPad despite WLAN connection

Hey andywack,
If you are unable to connect to the iTunes Store with your iPad, try these steps:
Can't connect to the iTunes Store - Apple Support
http://support.apple.com/en-gb/HT201400
Regards,
Judy

TS1368 I could not connect to iTunes and App Store after I downloaded ios6 in ipad2

I could not connect to iTunes and App Store after I downloaded ios6 in ipad2

The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
 Cheers, Tom

Cant access both iTunes and App Store with new iPad after iOS 6 update. Help, anyone?

I cant seem to access both iTunes and App Store. Tried rebooting, changing dates ahead by months, etc. no success. Anyone?

hi, before reboot of router and iPad, i tried downloading an app in iTunes via PC and synced it to the device. that worked. has it still anything to do with servers?
then i reboot the router and iPad, tried lauching App Store, still no success.

I cannot sign in to itunes and apps store

I cannot sign my itunes and apps store..it shown in red letter.."for assistance..contact apple support"..why?

http://support.apple.com/kb/ts1368

I changed the id and password for iTunes and app store. login fine for tunes. app store downloads id is incorrect and grayed out. how can i enter correct id?

i changed the id and password for iTunes and app store. login fine for tunes. app store downloads id is incorrect and grayed out. how can i enter correct id?

Content and Apple IDs -
Content is forever tied to the Apple ID that bought it. Apple does not transfer content from one Apple ID to another. Apple does not merge Apple IDs. You will never be able to access your content bought with another Apple ID with a new Apple ID.

Ichanged the id and password for iTunes and app store. login fine for tubes. app store downloads id is incorrect and grayed out. how can i enter correct id?

i changed the id and password for iTunes and app store. login fine for tubes. app store downloads id is incorrect and grayed out. how can i enter correct id?

Content and Apple IDs -
Content is forever tied to the Apple ID that bought it. Apple does not transfer content from one Apple ID to another. Apple does not merge Apple IDs. You will never be able to access your content bought with another Apple ID with a new Apple ID.

My itunes and app store apps to download apps is missing, my itunes and app store apps to download apps is missing

My itunes and app store apps to download apps is missing-

Switpe through your screens, might find them that way or go to the Home screen, swipe left. Use the search field to type in iTunes or App Store.
If you found the app icons, connect your iPhone to your computer, launch iTunes. Select the iPhone under Devices then select the Apps tab.
You can drag and drop the apps to any screen you want then click Sync.
If you can't locate the apps, restore your iPhone.
iTunes: Backing up, updating, and restoring your iPhone, iPad, or iPod touch software

Why can't i open iTunes and App Store in Settings Menu on iPad Mini IOS 7.1.2?

Why can't I open i Tunes and App Store in Settings Menu on iPad Mini IOS 7.1.2?

What happens when you try?
Have you tried restarting or resetting your iPad?
Restart: Press On/Off button until the Slide to Power Off slider appears, select Slide to Power Off and, after It shuts down, press the On/Off button until the Apple logo appears.
Reset: Press the Home and On/Off buttons at the same time and hold them until the Apple logo appears (about 10-15 seconds).
No data will be lost.

I cannot access to iTunes and App Store

Since this morning, i cannot access to neither iTunes nor App Store, i tried with all my apple products including iPhone iPad and MacBook. It worked perfectly yesterday. I am using 2 different Apple account and even after i have reset the password, i can only connect to iCould but not iTunes or App Store? i saw on the internet that it is happening globally. Anyone knows how to fix it?
Many Thanks!

Don't change you setting or attempt password on your end http://thenextweb.com/apple/2015/03/11/the-apple-app-store-is-having-problems-an d-itunes-connect-is-down/
also http://www.apple.com/support/systemstatus/

Internet connection very slow and cannot download IOS 5as its takes 6 hours and then apple has timed me out . Can any one help?

Internet connection very very slow and it takes 6 hours to download IOS 5 which by that time I am timed out . Can anyone help

iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
 Cheers, Tom

HT4972 Cannot download iOS 6.1.2 or iTunes and app stores

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