HT4972 how can i start to upgrade my iphone software from 4.2.1 to latest software

thank

Your iPad cannot be upgraded. See:
See the chart below to determine whether you can upgrade your device and what you can upgrade to. If you do not have a Software Update option present on your iDevice, then you are trying to upgrade to iOS 5 or higher. You will have to connect your device to your computer and open iTunes in order to upgrade.
IPhone, iPod Touch, and iPad iOS Compatibility Chart
     Device                                       iOS Verson
iPhone 1                                      iOS 3.1.3
iPhone 3G                                   iOS 4.2.1
iPhone 3GS                                 iOS 6.1.x
iPhone 4                                      iOS 6.1.x
iPhone 4S                                    iOS 6.1.x
iPhone 5                                      iOS 6.1.x
iPod Touch 1                               iOS 3.1.3
iPod Touch 2                               iOS 4.2.1
iPod Touch 3                               iOS 5.1.1
iPod Touch 4                               iOS 6.1.x
iPod Touch 5                               iOS 6.1.x
iPad 1                                          iOS 5.1.1
iPad 2                                          iOS 6.1.x
iPad 3                                          iOS 6.1.x
iPad 4                                          iOS 6.1.x
iPad Mini                                     iOS 6.1.x
=====================================
Select the method most appropriate for your situation.
Upgrading iOS
   1. How to update your iPhone, iPad, or iPod Touch
   2. iPhone Support
   3. iPod Touch Support
   4. iPad Support
     a. Updating Your iOS to Version 6.0.x from iOS 5
          Tap Settings > General > Software Update
     If an update is available there will be an active Update button. If you are current,
     then you will see a gray screen with a message saying your are up to date.
     b. If you are still using iOS 4 — Updating your device to iOS 5 or later.
     c. Resolving update problems
        1. iOS - Unable to update or restore
        2. iOS- Resolving update and restore alert messages

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    1 DIA     3796 Ended         no      1   0             0                                                             
    2 UPD     3548 Ended         no      1   0             0                                                             
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    --------++++--
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    Typ
    now
    high
    max
    writes
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    --------++++--
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    NOWP
    0
    3
    2000
    8
    8
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    UPD
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    0
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    2000
    0
    0
    --------++++--
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    0
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    0
    0
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    0
    0
    --------++++--
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    M  <EsNT> Memory Reset enabled as NT default
    X  ES initialized.
    M  calling db_connect ...
    C  Got ORACLE_HOME=C:\oracle\ora92 from environment
    C  Client NLS settings: AMERICAN_AMERICA.WE8DEC
    C  Logon as OPS$-user to get SAPSUD's password
    C  Connecting as /@SUD on connection 0 ...
    C  Attaching to DB Server SUD (con_hdl=0,svchp=040D325C,svrhp=040D3E34)
    C  Starting user session (con_hdl=0,svchp=040D325C,srvhp=040D3E34,usrhp=040DC614)
    C  *** ERROR => OCI-call 'OCISessionBegin' failed: rc = 1033
    [dboci.c      3721]
    C  Detaching from DB Server (con_hdl=0,svchp=040D325C,srvhp=040D3E34)
    C  *** ERROR => CONNECT failed with sql error '1033'
    [dbsloci.c    9753]
    C  Try to connect with default password
    C  Connecting as SAPSUD/<pwd>@SUD on connection 0 ...
    C  Attaching to DB Server SUD (con_hdl=0,svchp=040D325C,svrhp=040D3E34)
    C  Starting user session (con_hdl=0,svchp=040D325C,srvhp=040D3E34,usrhp=040DC614)
    C  *** ERROR => OCI-call 'OCISessionBegin' failed: rc = 1033
    [dboci.c      3721]
    C  Detaching from DB Server (con_hdl=0,svchp=040D325C,srvhp=040D3E34)
    C  *** ERROR => CONNECT failed with sql error '1033'
    [dbsloci.c    9753]
    B  ***LOG BV3=> severe db error 1033      ; work process is stopped [dbsh#2 @ 1195] [dbsh    1195 ]
    B  ***LOG BY2=> sql error 1033   performing CON [dblink#1 @ 419] [dblink  0419 ]
    B  ***LOG BY0=> ORA-01033: ORACLE initialization or shutdown in progress [dblink#1 @ 419] [dblink  0419 ]
    M  ***LOG R19=> tskh_init, db_connect ( DB-Connect 000256) [thxxhead.c   1271]
    M  in_ThErrHandle: 1
    M  *** ERROR => tskh_init: db_connect (step 1, th_errno 13, action 3, level 1) [thxxhead.c   9379]

    M  Info for wp 0

    M    stat = 4
    M    reqtype = 1
    M    act_reqtype = -1
    M    rq_info = 0
    M    tid = -1
    M    mode = 255
    M    len = -1
    M    rq_id = 65535
    M    rq_source = 255
    M    last_tid = 0
    M    last_mode = 0
    M    int_checked_resource(RFC) = 0
    M    ext_checked_resource(RFC) = 0
    M    int_checked_resource(HTTP) = 0
    M    ext_checked_resource(HTTP) = 0
    M    report = >                                        <
    M    action = 0
    M    tab_name = >                              <

    M  *****************************************************************************
    M  *
    M  *  LOCATION    SAP-Server home_SUD_00 on host home (wp 0)
    M  *  ERROR       tskh_init: db_connect
    M  *
    M  *  TIME        Thu Oct 02 12:32:59 2008
    M  *  RELEASE     640
    M  *  COMPONENT   Taskhandler
    M  *  VERSION     1
    M  *  RC          13
    M  *  MODULE      thxxhead.c
    M  *  LINE        9555
    M  *  COUNTER     1
    M  *
    M  *****************************************************************************

    M  PfStatDisconnect: disconnect statistics
    M  Entering TH_CALLHOOKS
    M  ThCallHooks: call hook >ThrSaveSPAFields< for event BEFORE_DUMP
    M  *** ERROR => ThrSaveSPAFields: no valid thr_wpadm [thxxrun1.c   730]
    M  *** ERROR => ThCallHooks: event handler ThrSaveSPAFields for event BEFORE_DUMP failed [thxxtool3.c  246]
    M  Entering ThSetStatError
    M  Entering ThReadDetachMode
    M  call ThrShutDown (1)...
    M  ***LOG Q02=> wp_halt, WPStop (Workproc 0 1500) [dpnttool.c   357]
    Thanks in advance please help me out
    Edited by: sudhakar aleti on Oct 2, 2008 12:54 PM
    Edited by: sudhakar aleti on Oct 2, 2008 12:56 PM

    Hi All please find the result r3trans -d
    4 ETW000 r3trans version 6.09 (release 640 - 28.04.04 - 16:14:00).
    4 ETW000 ===============================================
    4 ETW000
    4 ETW000 date&time   : 03.10.2008 - 11:02:35
    4 ETW000 control file: <no ctrlfile>
    4 ETW000 R3trans was called as follows: r3trans -d
    4 ETW000  trace at level 2 opened for a given file pointer
    4 ETW000  [dev trc     ,00000]  Fri Oct 03 11:02:36 2008                            5494  0.005494
    4 ETW000  [dev trc     ,00000]  db_con_init called                                    40  0.005534
    4 ETW000  [dev trc     ,00000]  create_con (con_name=R/3)                             26  0.005560
    4 ETW000  [dev trc     ,00000]  Loading DB library 'dboraslib.dll' ...                33  0.005593
    4 ETW000  [dev trc     ,00000]  load shared library (dboraslib.dll), hdl 0        139566  0.145159
    4 ETW000  [dev trc     ,00000]      using "C:\usr\sap\SUD\SYS\exe\run\dboraslib.dll"
    4 ETW000                                                                              22  0.145181
    4 ETW000  [dev trc     ,00000]  Library 'dboraslib.dll' loaded                         7  0.145188
    4 ETW000  [dev trc     ,00000]  function DbSlExpFuns loaded from library dboraslib.dll
    4 ETW000                                                                              13  0.145201
    4 ETW000  [dev trc     ,00000]  Version of 'dboraslib.dll' is "640.00", patchlevel (0.19)
    4 ETW000                                                                            2501  0.147702
    4 ETW000  [dev trc     ,00000]  function dsql_db_init loaded from library dboraslib.dll
    4 ETW000                                                                              12  0.147714
    4 ETW000  [dev trc     ,00000]  function dbdd_exp_funs loaded from library dboraslib.dll
    4 ETW000                                                                              18  0.147732
    4 ETW000  [dev trc     ,00000]  New connection 0 created                              13  0.147745
    4 ETW000  [dev trc     ,00000]  0: name = R/3, con_id = -000000001 state = DISCONNECTED, perm = YES, reco = NO , con_max = 255, con_opt = 255, occ = NO
    4 ETW000                                                                              15  0.147760
    4 ETW000  [dev trc     ,00000]  db_con_connect (con_name=R/3)                      12391  0.160151
    4 ETW000  [dev trc     ,00000]  find_con_by_name found the following connection for reuse:
    4 ETW000                                                                              12  0.160163
    4 ETW000  [dev trc     ,00000]  0: name = R/3, con_id = 000000000 state = DISCONNECTED, perm = YES, reco = NO , con_max = 255, con_opt = 255, occ = NO
    4 ETW000                                                                              14  0.160177
    4 ETW000  [dev trc     ,00000]  Found ORACLE_HOME=C:\oracle\ora92 in Registry        796  0.160973
    4 ETW000  [dev trc     ,00000]  -->oci_initialize                                    400  0.161373
    4 ETW000  [dev trc     ,00000]  Client NLS settings: AMERICAN_AMERICA.WE8MSWIN1252
    4 ETW000                                                                           34020  0.195393
    4 ETW000  [dbsloci.    ,00000]  *** ERROR => Cannot connect: TNS-name missing         11  0.195404
    2EETW169 no connect possible: "DBMS = ORACLE                           --- TWO_TASK = ''"
    Thanks
    Sudhakar A

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