HT4972 I am trying to set up my iPod Touch, and I already have backup data on iTunes. However, on my iPod Touch it says "Connect to iTunes" when I click "Restore from iTunes Backup". But even though I connect it to iTunes, it still says "Connect to iTunes

My iPod Touch just keeps saying "Connect to iTunes" when it is connected to iTunes. I've tried everything, too.

Since the maximum OS X version for an eMac is 10.5, how are you running OS X 10.7.5 on the eMac?
http://support.apple.com/kb/TS1591

Similar Messages

  • HT4946 iTunes shows I have an encrypted backup under preferences.   It's got the pad lock. When I click restore the encrypted backup is not an option. I've been test MDM products and may have caused this. How do I restore the encrypted backup.

    iTunes shows I have an encrypted backup under preferences.   It's got the pad lock. When I click restore the encrypted backup is not an option. I've been test MDM products and may have caused this. How do I restore the encrypted backup.

    I just came here today to ask the same question.
    I have an iPod Gen2 with version 4.2.1 iOS, and iTunes 11.0.2.26
    My iPod Touch was running sluggish so I backed up and selected the "Encrypt local backup" to "back up account passwords used on my iPod".
    I selected a password for this backup and restored my iPod Touch.
    When I went to restore from backup, that encrypted backup is not available on the drop down list.
    However, if I go to the top of ITunes and click "Edit", "Preferences" "Device", it shows the back up with the pad lock on it.
    I thought I was being smart backing up with encryption to back up account passwords, but now I have lost everything.
    So many people have the issue where it asks for a password when they never told iTunes to do an encrypted backup and here we are with an encrypted backup, and we know the password, but we don't get the option to restore from it.

  • HT4859 I forgot to click Restore from iCloud Backup on new Device.

    I forgot to click Restore from iCloud Backup on new Device, and then signed in on the Cloud with the same Apple ID I used to create the Cloud on my old iPhone.  Can i still access my CLoud backup for apps, photos, etc.?

    You'll have to start over by going to Settings>General>Reset and tapping Erase All Content and Settings.  Then go back through the setup screens again and this time choose Restore from iCloud backup (see image below).  Note: your iCloud account and iCloud data will still be in your account and will be synced back to your device when you sign back in.  You also may want to connect your device to your charger as restoring from backup can take some time to complete.

  • Itunes restoring from older backup

    so about 3 days ago my mother threw my phone into a pitcher of water and the buttons, speakers, and microphone went out. so before it actually completly dies on me, i wanted to back it up one last time and restore it to see maybe if some of the issues would go away since i need it to last until the iphone 5s comes out. so i backed it up (2 times actually for good measure) and restored it. after restoring it i went to put all my stuff back on it. except the back up i need is not on there. instead it gives me the option to restore from backups it did when i plugged it in to restore my back ups ( basically they're blank back ups since nothing is on them).
    but when i go into preferences the back up i need is there, but it has a lock on it and it doesnt show up when i click restore from back up.
    i need to use the one from yesterday at 4:58 due to the fact it has all my photos on it (12gb to be exact) and also app data.
    is there any way i can use the one that is locked or be able to find my old back ups on my computer? (backed up about every 3-5 days)

    I dont want a full restore!!! i want ONLY my sms!@#$%$ I cant imagine that this is so dificult! we are in 2013!!
    I have used a tool that I extracted them to my hard disk and now I want to transfer them!!
    I tried someday to do a full restore but the old backup had errors.. i have saved my contacts and other stuff and now i want the sms

  • HT201269 iTunes is recognizing my iPod as a new iPod even though I have my old stuff restored to it and it says the name of it but still asks to set up as new iPod or restore from a backup.

    iTunes is recoznizing my iPod as a new iPod and only gives me the options of set up as new iPod or to restore from a backup. I put my old backup on it and everytime I plug it in it still recognizes it as a new iPod. I've tried restoring it several times and it doesn't help anything and I've also uninstalled iTunes and reinstalled it but it didn't help. Please I really need some help I can't download any music with it doing this.

    There maybe better ways to do this, but this worked for me when things stopped working a couple of updates back.
    Try this; Make sure your stuff is backed up on your computer first. plug the iPod to your computer and do the restore to factory setting. Then set up as if it's a brand new out of the box iPod. (DON"T use your backup copy) Go through all the steps of first time set up. Once complete, add back all your stuff, music, apps, pictures, etc. from your computer. I know it's a pain, but it worked for me.  
    By the way; the reason I'm doing this total restore is the RED square in the RED circle. All my music downloaded from CDs became unreadable / unplayable today, (worked fine yesterday-- today crap!!) and none of the fixes listed in this forum would work for me. So I started over, after the restore, the RED circles are gone and my music is playing.
    Hope it works, Good Luck!

  • I just updated my iphone to ios7 and I keep getting stuck at the 'Set up your iPhone' screen. I click 'Restore from Itunes Backup', but it only ends up restarting after restoring and fails to get past the 'Set up your iPhone' screen. Any ideas?

    I just updated my iphone to ios7 and I keep getting stuck at the 'Set up your iPhone' screen. I click 'Restore from Itunes Backup', but it only ends up restarting after restoring and fails to get past the 'Set up your iPhone' screen. Any ideas?

    Normally, I would suggest restoring the iPad and uninstall and reinstall iTunes but you have done both of those things - more times than you ever imagined!
    Have you thought about turning auto syncing off?
    Without connecting your iPad to your laptop, start iTunes. Click on Edit. Click on Preferences. Click on Devices. Check the box next to "Prevent your iPod etc. from automatically syncing." Click OK.
    If you do this you can backup the iPad right away before it syncs. You may want to go into all of the iTunes tabs and just make sure that all of the current content on the iPad is selected to sync before you actually do sync.
    This doesn't solve the problem, but it would prevent the automatic sync and erasing content. Hopefully, in the next few days- when iOS 5 is released - you will also be relieved of this weird iPad behavior - since the iOS devices are supposed to become PC free.
    BTW - and this is no excuse for what you are experiencing, but I have found that some of the game apps that I had on my iPad turned out to be quite troublesome and after I removed them, my problems went away. I know that is almost sacrilege with regard to the Angry Birds addiction .... But I'm just saying ...

  • Can't find my audio book -- Downloaded it from my public library to iTunes via Overdrive. It transferred to my old nano just fine but, even though it seemed to transfer to my new iPhone, I'm not able to locate it for playback.

    Can't find my audio book -- Downloaded it from my public library to iTunes via Overdrive. It transferred to my old nano just fine but, even though it seemed to transfer to my new iPhone, I'm not able to locate it for playback.

    Thank you. That solved the problem. So simple but it wasn't intuitive to me.

  • HT4859 i have setup an ipad without connecting to computer, i am now connecting for first time to itunes it asks if i want to set up as new ipad or restore from previous backup (my iphone not ipad), i have backed ipad up to icloud when i connect back to i

    i have set up my wifes ipad mini wirelesly, i am now connecting for first time to itunes it asks if i want to set up as new ipad or restore from previous backup (my iphone not ipad), i have backed ipad up to icloud when i connect back to itunes will it give me an option to restore from icloud, i dont want to lose the apps and data my wife has already installed through her account... any thoughts

    1. set up as new
    2. transfer you wife's purchases.
    3. Just in case create one computer back up manually.
    Enjoy.

  • HT201210 cant restore my ipad from itunes after updating latest ios.  message tells me to turn off 'find my ipad' from my ipad, but I can't because the set up is not complete without the restore.  What do I do?

    I don't know if I'm repeating my question. I can't restore my ipad after updating to latest ios. The battery went low, I had to eject and plug in to charge.  The set up will not complete without resoring from icloud or itunes (i backed up to computer using itunes) or setting up the ipad as a New ipad.  I want to restore all my stuff but the message I get in itune says "Find my ipad must be turned off before 'ipad' can be restored".  Go to icloud settings on your ipad and turn off Find My iPad before restoring your iPad.".  I cant' get to this setting on my ipad because the set up is not complete!!!  I'm stuck. Any help would be greatly appreciated.  I'm afraid if I set up the ipad as new it will backup the new ipad over my previous backup and then I will loose all my photos, songs, aps, notes,......

    I have the same problem and we can't simply just restore from the backup. It says that I have to set up my iPad through restoring. So I tried restoring it in iTunes but it won't restore until I have to turn off this **** "Find My iPad" crap but I couldn't because the set up's not complete and it won't let me go to my settings unless I set it up. So basically it's asking me to go to my settings but before I could go to it I have to restore, and in order to restore I have to go to settings. Get where I'm at?
    Please, Apple Tech people! Help this 14 year old girl on her period, PMS-ing, thinking about how I want  to strangle however made this mistake of a set up, updating her iPad in 3 am in the morning cursing the day she even thought of updating. I seriously need to get out of this loophole. I don't want to use my other iPad that only has 16GB. I just wanted the pretty graphics I saw in my parent's iPad airs, I don't ask for anything more :''''(

  • Someone tell me how I can sync my music to my iPhone without it saying on itunes "set up as a new iPhone" or "restore from the backup of: iPod"

    someone tell me how I can sync my music to my iPhone without it saying on itunes "set up as a new iPhone" or "restore from the backup of: iPod"

    You must be trying to sync it with a different computer than the one it used last. No, there is no other way to do this.
    The iPhone may be synced to one and only one computer at any given time. If you choose to sync it to another, you can do that as often as you wish, but its content is erased first.

  • I am trying to upgrade to yosemite (for imac) from version 10.6.8 but even though i have 70gb available on my hard drive it wont let me upgrade because it says i dont have enough memory!! what can i do??

    i am trying to upgrade to yosemite (for imac) from version 10.6.8 but even though i have 70gb available on my hard drive it wont let me upgrade because it says i dont have enough memory!! what can i do??

    Install more RAM in the computer; the Mac needs to have at least 2GB of RAM and should have 4GB or more first.
    (125734)

  • My past computer crashed and I am trying to get all my itunes songs back for my new computer, but even though I have downloaded all my past purchases some of them still aren't playing and can't be located. What can I do?

    My past computer crashed and I am trying to get all my itunes songs back for my new computer, but even though I have downloaded all my past purchases some of them still aren't playing and can't be located. What can I do? It is quite alot of lost songs/ money.....
    Thanks anyone who can help, Apple make it impossible to talk to anyone or contact and I can't navigate Express Lane
    x

    I realise there have been a number of threads like this now that I have started looking, the problem is the back-ups i made were saved to a server network which has now also gone down, a case of dreadful luck really. Is there any other way to get the music back?
    Regards

  • I'm setting up my new iPhone and already have an iTunes account.  It's asking me if I would like to set up as a new iPhone, or Restore from the backup of my iTouch.  If i set up as a new iPhone will that delete all my music from my previous iTunes account

    I'm setting up my new iPhone and already have an iTunes account.  It's asking me if I would like to set up as a new iPhone, or Restore from the backup of my iTouch.  If i set up as a new iPhone will that delete all my music from my previous iTunes account?

    It will not do anything at all to your computer.

  • I am not receiving notifications from my BlackBoard app even though it is turned on in the Notification Center. It works on my iPad but not my iPhone.

    I am not receiving notifications from my BlackBoard app even though it is turned on in the Notification Center. It was working fine until a week ago.

    FORCE IPAD INTO RECOVERY MODE
    1. Turn off iPad
    2. Turn on computer and launch iTune (make sure you have the latest version of iTune)
    3. Plug USB cable into computer's USB port
    4. Hold Home button down and plug the other end of cable into docking port. Do not release button until you see picture of iTune and plug (very important)
    5. Release Home button.
    ON COMPUTER
    6. iTune has detected iPad in recovery mode. You must restore this iPad before it can be used with iTune.
    7. Select "Restore iPad"...
    Note: Data will be lost

  • After logging in the Apps tab has removed Lightroom 5 from my Installed Apps - even though I have it installed.  The Find New Apps section prompts me to install Lightroom - but if I do that, what happens to my existing catalogues?

    After logging in,  the Apps tab has removed Lightroom 5 from my Installed Apps - even though I have it installed.  The Find New Apps section prompts me to install Lightroom - but if I do that, what happens to my existing catalogues?

    See this Apple Best Practices Guide, about half way down the page:
    Final Cut Pro X, Motion 5, Compressor 4: Installation best practices - Apple Support
    It gives the recommend procedure.
    MtD

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