HT4972 I am unable to update my iPhone 3GS to IOS5

I am unable to update my iPhone 3G to IOS5 and also unable to import contacts from mail / other iPhone

If you have any difficulty in updating the iOS use this link
http://support.apple.com/kb/HT1414
OR
http://support.apple.com/kb/HT4097
For importing contacts what is the error you are facing.??

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