HT4972 I can not find a way to update my 4.2.1 to iOS 5. The only message I get is that my version of 4.2.1 is the current version.

I can not find a way to update my 4.2.1 to iOS 5. The only message I get is that my version of 4.2.1 is the current version.

Settings>General>About>Model...post what it says here.
Sounds like you have an iPhone 3G, not a 3GS. If so, iOS 4.2.1 is the end of the line for your phone.

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Acrobat has not been working all day today, and I cannot get my work completed. The only message I get is that the program is not responding, is anyone else having this problem today? What can be causing this problem and what can I do to make Acrobat wo

Any help in resolving my problem will be greatly appreciated.

Hi,
Could you please tell me what OS and Acrobat version are you using.
What are you trying to do in the PDF when this message appears?
Does this happen with all PDFs or a specific PDF only?
Please share the screenshot of the error message that prompts on your screen.
Hope to hear from you.
Regards,
Anubha

Trouble opening a just created Pages file.....error message says I need a newer version of Pages......Apple Store says I have version 5.0.......opening an older Pages file it says I have version 4.3.......can not find any way to try another upgrade to 5.0

Trouble opening a just created Pages file.....error message says I need a newer version of Pages......Apple Store says I have version 5.0.......opening an older Pages file it says I have version 4.3.......can not find any way to try another upgrade to 5.0........please help......
Thanks

Personally, I would not recommend deleting/removing the iWorks 09 folder for several reasons: one is that the new versions have had several functionalities removed and until you decide that you can work with the new one and do not miss any features the older version had, I would leave the old one in place. Personally, I will not be using the new versions.
The second reason is that you can accomplish what you want using a different approach: simply open a Get Info window of your document and choose which version of Pages you want this to open in - you can also stipulate that all docs like this are opened with whichever particular version.
FWIW: Once you have edited an old document in the new Pages version, you can no longer open it in the older version. However, you can still export it to the old version.

HT204120 My iPhone 5s is stuck with 3948 photos (shown on the iTunes storage bar) on and I can not find a way to delete them all! It's very annoying as it takes up 6.54 GB of space and leaves me no room to add films, music...etc on to it. Please help me!!

My iPhone 5s (16GB) is stuck with 3948 photos (shown on the iTunes storage bar) on and I can not find a way to delete them all! It's very annoying as it takes up 6.54 GB of space and leaves me no room to add films, music...etc on to it. Please help me!!! I have already tried the numerous articles Apple have sent my way and I am still having no luck.I'd be eternally grateful if anyone could find a solution for me as this has been a problem for almost a year. Thank you.

If they were put there via iTunes sync process, then simply untick the Music box before syncing again.

Hi, I purchased itunes match in order to convert the previously purchased songs that reflected copyright and would not copy to other device. Ran itunes match however, I can not find a way to obtain my 62 matched songs to place on hard drive to copy.

Hi, I purchased itunes match in order to convert the previously purchased songs that reflected copyright and would not copy to other device. Ran itunes match however, I can not find a way to obtain my 62 matched songs to place on hard drive to copy.

Donna,
You have to delete the DRM copies from your library first.
See the section "Can I upgrade my previously purchased music to iTunes Plus?" in this guide: iTunes Store: iTunes Plus Frequently Asked Questions (FAQ)

Can not find a way to delete pages and to crop pages

Hello.
I have the Adobe Create PDF and can not find a way to either delete pages from a document or to crop a document page.
Please help me out.
Thanks

You need to ask in http://forums.adobe.com/community/createpdf

I shot some video on my iphone and can not find a way to upload the videos to my Mac.

I shot some video on my iphone and can not find a way to upload the videos to my Mac. I can not find anything in the iPhone manual or in these discussions. I am sure there is an easier way than emailing each file to myself. Help!

Connect your iPhone to your Mac and start the Image Capture app. It's in the Utilities folder which is in the Appliations folder on your Mac.

Can Not Find a Way To Change My Restricions Passcode

Hey Anyone:
I can not find a way to change my restrictions passcode short of restoring as new!
Is this just an Apple oversight?
Any clues appreciated.

Hello yetti41,
settings>general>restrictions>enter passcode>disable restrictions>enter passcode>enable restrictions>enter new
passcode>re-enter new passcode
Happy Computing,
A

It says the Google Safe Browsing System is unavailable. No updates have occurred in 11 days. That's exactly how long I've owned my computer. I've managed to do other updates but can't find a way to update this.

I have a new MacBook Air. In checking the security settings I found this: "The Google Safe Browsing Service is unavailable. No updates have occurred in 11 days." That's exactly how long I've owned this computer. I've managed other updates but I can't find a way to update this. Thanks.

You may find this thread useful:
google safe browsing service is unavailable
For those wanting to know more:
http://en.wikipedia.org/wiki/Google_Safe_Browsing
Wikipedia wrote:
Google Safe Browsing is a service provided by Google that provides lists of URLs for web resources that contain malware or phishing content.[1][2] The Google Chrome, Apple Safari and Mozilla Firefox web browsers use the lists from the Google Safe Browsing service for checking pages against potential threats.[3][4] Google also provides a public API for the service.[5]

A program called "tudosearch" interferes with my Firefox - it always comes up when I try to open Firefox or if Firefox tries to call up another program. I can not find a way to get rid of it.

When I try to open Firefox, a window comes up saying that Firefox can not run Tudosearch. I then have to exit this window before I can go on. It also comes up when I try to go to another website while in
Firefox. I can not find the program "Tudosearch" on my computer therefore I can not remove it. Any suggestions?

I have tried everything I could to fix this, but some things require actually being on Firefox, and since I cannot get on, I cannot click on the tabs to do it. I have even totally uninstalled firefox, and that has not fixed this. I still get the same message that firefox is running and I need to close it or restart (which I have also tried dozens of times). I have removed things like Java, and that has not helped either. If I cannot even get on line in firefox, how can I fix this. I am not crazy about using internet explorer, but right now, it is my only option. I even tried to start in safe mode, and the same message box pops up!

HT4798 I can not log into my computer to download an app.   I wrote it down but it is not working. I can not find a way to access it or reset it? help

I can not log into my computer to download an app. my password is not working. i wrote it down but it is not working.
is there a way to reset this or have it emailed to me? this is different from my apple ID password.

Only you have the password. No one can email it to you.
Forgot Your Account Password
For Lion, Mountain Lion, or Mavericks
    Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
     When the menubar appears select Terminal from the Utilities menu.
     Enter resetpassword at the prompt and press RETURN. Follow
     instructions in the dialog window that will appear.
     Or see:
       Reset a Mac OS X 10.7 Lion Password
       OS X Mountain Lion- Reset a login password,
       OS X Mavericks- Solve password problems,
       OS X Lion- Apple ID can be used to reset your user account password.
For Snow Leopard and earlier with installer DVD
     Mac OS X 10.6- If you forget your administrator password,
     OS X- Changing or resetting an account password (Snow Leopard and earlier).
For Snow Leopard and earlier without installer DVD
    How to reset your Mac OS X password without an installer disc | MacYourself
    Reset OS X Password Without an OS X CD — Tech News and Analysis
    How To Create A New Administrator Account - Hack Mac

I can not find a way to get a refund.

I have went on the App Store to get a refund but the links take me in a circuitous route (App Store > iTunes Store > website, etc., etc. but the steps displayed on this page... http://support.apple.com/kb/HT1933
... do not appear for me. Instead they take me back to a FAQ list rather than allow me to comment on my problem or request a refund.
How can I get a refund on an app that does not function as it was described.
I have contacted the author directly but he said I must get the refund directly through the App Store since that's how I purchased it.
Thanks for any info on this.
Ron
Message was edited by: RonL

Thanks AnaMusic!
That was the link that Apple should have made very prominent, but unfortunately, like so many sites, you have to click-and-click-and-click, etc. to find it.
I think they do it so you won't ask for a refund.
It would be so much better if they would simply allow the developers to post demos (as so many people have noted).
Thanks again.
Ron

HT4972 I can not find software update on my iPhone 4

Hi I can't find software on my Iphone 4? How can I update my mobile

The device must be running iOS 5 or later to have the option.
If it is running iOS4, upgrade via iTunes on the computer.

WHY IS IT THAT SINCE UPGRADE I CAN NOT FIND MY WAY INTO INTERNET

WHERE CAN I FIND THE TO GO INTO INTERNET AFTER THE UPGRADE?

Devices do that when connected to a different iTunes library from the one to which they were last connected.

HT4972 I can't find my music on my iphone since I upgraded to IOS - how do I find it and everything looks different on it?

I upgraded last night to IOS - not sure what version and now I can't find my music or some of my apps that I had on my Iphone?
Do I need to do something else?
Helen

Why we can't upgrade my iOs 7

HT4972 I can not find a way to update my 4.2.1 to iOS 5. The only message I get is that my version of 4.2.1 is the current version.

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