HT4972 I cannot update my ipad2 to iOS 5 or 6? When I go to settings/general there is no option to update software. Any suggestions?

NT

You're on iOS 4, which does not support over-the-air updates.
Plug your iPad into iTunes on your computer, and update your software that way (hit "Check for Updates" after synching).  After you update, you'll be able to do future updates over-the-air.

Similar Messages

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  • HT4623 When I go to settings general, there is no prompt for "software update". How do I update my iPad?

    When I go to settings > general, there is no prompt for "software update." how can I update my iPad?

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    http://support.apple.com/kb/HT4972
    Also read the instructions from the section entitled "Update your device using iTunes" at the link below.
    http://support.apple.com/kb/HT4623
    Information regarding transferring purchases from your iDevice to iTunes on your syncing computer can be found at the link below.
    http://support.apple.com/kb/ht1848

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    How do I update my 2nd generation iTouch when there is no sub-section in Settings> General> ? for me to do so

    adh499 wrote:
    How do I update my 2nd generation iTouch ...
    Connect to iTunes on the computer you usually Sync with and “ Check for Updates “...
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  • HT4623 When I go to settings general, there is absolutely no option on screen that says "software update". Where to next?

    Unsure how to update, as of course I need it to run certain apps. My I pad has never prompted me to do so either.

    If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.1. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
    iOS 5: Updating your device to iOS 5 or Later
    http://support.apple.com/kb/HT4972
    How to install iOS 6
    http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
    iOS: How to update your iPhone, iPad, or iPod touch
    http://support.apple.com/kb/HT4623
    If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
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     Cheers, Tom

  • HT4623 I have an Ipad 1 and when I go to Settings General , there is no Software Update option.

    How can i update my Ipad 1 my OIS to 5 or greater as I can't run certain app's that require OIS 5 or better ?

    If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.0.1. For the iPad Mini the iOS is 6.0.2. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
    iOS 5: Updating your device to iOS 5 or Later
    http://support.apple.com/kb/HT4972
    How to install iOS 6
    http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
    iOS: How to update your iPhone, iPad, or iPod touch
    http://support.apple.com/kb/HT4623
    If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
    Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily.  Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
     Cheers, Tom

  • HT4623 When I click on settings,general there is no software update option. Am unable to update or buy books from bookstore..appreciate help. Using iPad

    Using iPad. Having trouble with settings and trying to update. When I click settings, then general, I do not get the option to update software.  Need to update iOS from 4.1 to 6. Also unable to purchase iBooks. Thanks much

    Settings>General>Software Update is only available in IOS 5 and above.
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    http://support.apple.com/kb/HT4972

  • TS3212 how do you download an ios update from ios4.1 to at least ios6? I go to Settings/General/ (there is no up date

    how does one download a ios update on iphone4 ios4.1 to ios7? I have gone to Settings/General/ (there is no option for update to pick)

    How to update your iDevice
    Read the entire article.

  • Cannot upgrade iPad 3 to iOS6. When I go to Settings - General - Software Update it says iOS 5.1.1 Your software is up to date

    Cannot upgrade iPad 3 to iOS6.
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  • HT4623 My iPad 2 has no " software update " when I go to settings/general. How can I get iOS 5 in this case ? Thank you.

    My iPad 2 has no " software update " when I go to settings/general. How can I get iOS 5 in this case ? Thank you.
    <E-mail Edited by Host>

    The option to update without the computer (Over the air) was made available with iOS 5. If your iDevice is using a version of iOS lower than 5, you will need to use iTunes on your syncing computer to perform the upgrade. Use the Apple link below as a guide for the upgrade.
    http://support.apple.com/kb/HT4972
    Also read the instructions from the section entitled "Update your device using iTunes" at the link below.
    http://support.apple.com/kb/HT4623

  • HT4623 I have an iPad2 w/ wi-fi, 16gb.  I would like to update my software version from 4.3.5 to a later version; however, when I go to settings, general, the "software update" option does not appear???

    I have an iPad 2 w/wi-fi, 16 GB.  I would like to update my software version from 4.3 to a later versionn; however, when I go into Settings, General, the "Software Update" option is not there???

    Judi126 wrote:
    ... "Software Update" option is not there???
    That is only a feature of iOS 5 or later...
    You have iOS 4... See Here...
    http://support.apple.com/kb/HT4972
    OR...
    Connect to iTunes on the computer you usually Sync with and “ Check for Updates “...
    See the Using iTunes Section Here...
    How to update your iPhone, iPad, or iPod touch

  • HT4623 Hi i am using iphone 3G older version and i cannot upgrade to IOS5 software because when i go to Settings General ...there is no words like Software Update....any help pls -thnx

    Hi i am using iphone 3G older version and i cannot upgrade to IOS5 software because when i go to Settings > General ...there is no words like Software Update....any help pls -thnx

    Thanks Niel
    My current version says it is 4.2.1 (BC148)
    I wanted to install Skpe and update new version of Whats App , but it prompts up ....Upgrade to IOS 5 , so if i go to iTunes , could you tell me step by step , how i should do that..
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  • Updating both iPad1 and iPhone 4: on iPhone I get an error 11 and on iPad "cannot finish update." Any suggestions please!

    When I am updating to OS5: on my iPhone - error 5 and on my iPad1 - "cannot finish update." Any suggestions?

    Or the OP could try actually following Apple's documentation for troubleshooting and solving this very simple problem instead of uninstalling, reinstalling, installing old versions of software, etc...
    https://discussions.apple.com/docs/DOC-3141
    Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40
    These errors typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
    Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See iTunes: Advanced iTunes Store troubleshooting—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store. If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart.

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