HT4972 I did the software update on my iphone to iOS and have lost all my contacts. How can i retrieve them? Please help
Please help me, i have lost all my contacts during a software update and have no idea how to retrieve them.
If you've been using your phone as recommended, you've been keeping your contacts safe on your computer in Outlook or Address Book, or safe with a cloud service like Google.
Your contacts should be there safe and sounds ready to synch back to your iPhone.
Not using your phone as recommended and only using your phone as the sole place for contacts? Well, you've just learned a hard lesson. They're gone.
Similar Messages
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I just updated to the 6 software and i lost all my contacts. how do i get them back?
i just updated to the iOS 6 software and i lost all my contacts. how do i get them back?
You calendar info should also be mirrored on your computer. Use the option to replace all events on the iPod with the info on your computer during the next sync. You can find this option in the info pane, Advanced section.
You can also use the latest backup to restore from, it contains the calendar info as well: iTunes: About iOS backups -
I can't synchronyze my contacts with my Iphone after the last update and I lost all my contact I can't find them I suppose they are stocked in my ICloud but I am not sure what I should do ????
Hi jandroantonio,
Welcome to Apple Support Communities.
It sounds like your iPhone update may not have completed succesfully. Not to worry, we have an article with information on how to treat this symptom:
iOS: Unable to update or restore
http://support.apple.com/kb/ht1808
Best,
Jeremy -
My husband went to update his phone this morning and when he did he lost all his contacts how can he get them back
Thanks, but I checked iCloud and it has none of them.
If it backed up to my laptop, that died and I just got the new computer. The one that's crashed won't even boot, so there's no way to even tell if it was syncing the contacts along with all the phone photos. Literally happened at the same time - it was because I had the new computer that I was finally able to pull the photos off the phone and make room for the upgrade. It had refused to upgrade for lack of space for some time.
I had thought it was set to sync to iCloud but it vanished from BOTH my phone and the cloud. That's why I'm so angry about it. -
updated my iphone 4 to iOS 5.0.1 and then lost all my apps. how can I restore them?
As long as the apps are still available in the store, and you use the same iTunes account as you originally used to buy them, then you should be able to re-download them for free : http://support.apple.com/kb/HT2519 . If you download them to your computer's iTunes you could then try restoring to your backup and see if that restores them and their settings/content back to your iPhone - a backup doesn't contain the actual apps, just their content/settings, so for the restore to work fully iTunes needs access to the apps so that it can restore them.
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i got my new iphone a week ago. i started using it straight away, before i knew about icloud and that i could sync all my contacts, etc to the new phone. i then turned on icloud for contacts - this worked fine. today i tried putting my music onto my phone. i clicked 'recognise a B's iphone' in itunes - this has synced music and apps. the only problem is that i have lost all my text messages from the last week. the phone is showing old messages from december 2012 only! can i delete these and get my recent messages back??
thanks.
balerina.You did more than sync the new iPhone with iTunes since syncing with iTunes does not include text messages.
The first time a new iPhone is connected to iTunes that is used to sync with another iPhone or iOS device, you are prompted to transfer the backup for the other iPhone or iOS device or set up the device as a new iPhone.
The former replaces all data on the iPhone that is included with the selected backup for the other iPhone or iOS device. The latter does not.
If a backup for your new iPhone was not created with iCloud or if created and has been updated since the backup was transferred from the other iPhone or iOS device, the previous data on the new iPhone is gone. -
Updated iphone 5 with ios 6.1 - lost all Sim contacts - how do I get them back?
I updated my iphone 5 last night to the latest update 6.1 (and signed into the cloud for the first time) and now all my SIM contacts are gone....only my Facebook ones remain. How can I get them back?
The iPhone doesn't store any information on the SIM at all. Updating the phone should not have affected anthing on the SIM. Are you sure you're not talking about contacts stored somewhere else?
Did you try re-importing the contacts from the SIM if that's where they came from? -
Hi All,
I did the last update, there was a 'catastrophic failure' i had to restore my iPhone and now have lost all my apps, how do i get them back? Any ideas?
Thanks
ClareAll of your apps should be in iTunes on the computer, simply sync them back.
If they are not, go into the purchase history and download them again. -
i upgraded from 4S to Iphone 5 but i lost all my messages how can i get them back on the new device ?i did back up using the icloud ?
having said that i have an i pad as well and when i backed up i got the contacts which are on the i pad on my new iphone 5 not the ones who were on
i phone 4s ...
any one can advise me please what to do to get my stuff from iphone 4s to iphone 5 ,rather than the stuff from my ipad ?If you made a backup using icloud, then restore your 5 to that backup. http://support.apple.com/kb/HT4859
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i would like to go for older version of one of the app ( snipsnap ). previously i used to have in my iphone but during synching i did not got option to transfer apps to library so i lost all my apps. how can i get snipsnap v1.3 again? or if anyone have link to this older version app please let me know. thanks.
You appear to have an iPhone 5. Snipsnap 2.4.2, the current version, says it works on iPhone 5, iOS 5.0 or later. Why do you want an out of date version of the app?
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My computer had to be restored at the apple store. When they did it my Microsoft word, powerpoint, and excel were all deleted! How can I get them back? Who do I talk to, Apple or Microsoft?
you are responsible for reinstalling any apps. It is not Apples responsibility as outline the the service agreement. Do you have the product key?
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i updated my phone and have lost all my contacts i have restored and all my apps are back but no contacts! help!
What application were you syncing your contact to before you updated? Check the settings on the info tab and sync them back.
If you were NOT syncing them to an application (Outlook or Windows Address Book on a PC, Address Book on a Mac), you can try forcing a restore from your backup again. If they don't come back, they are most likely gone. -
After updating to itunes 10.6.3 I lost all my playlists, how do I retrieve them?
Hi there,
One thing that may help is re-creating the iTunes library by following the steps in the article below.
iTunes: How to re-create your iTunes library and playlists
http://support.apple.com/kb/ht1451
-Griff W. -
I have just updated to i0S on my iphone and have lost all my Contacts- when I try and sync from my computer it says that my Contacts have been disabled - help!
Have you tried the usual cures such as resetting your phone or backing it up then restoring from the backup?
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Iv just updated my iPad and lost all my aps how do I retrieve them ?
Iv Updated my iPad to I think cloud and lost all my aps how do I retrieve them ?
You can redownload previously purchased apps, follow the steps in this article:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
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