HT4972 i have gotan update on my itunes that should allow me update my iphone 4g from ios 4 to ios5 but whenever i try to update it it does not work what do i do

i have gotan update on my itunes that should allow me update my iphone 4g from ios 4 to ios5 but whenever i try to update it it does not work what do i do

Well... if you really want help, you could start by providing some details of what happens when you try to update.

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