HT4972 I'm trying to update my iPad 2 from 4.3.5 to the 5 but I keep getting error message ineligible for upgrade. Please help want to update.

Trying to update iPad 2 from 4.3.5 to 5.1.1, however I'm getting a message that states ineligible for update

This device is not eligible for the requested build (Also sometimes displayed as an "error 3194")
Update to the latest version of iTunes.
Third-party security software or router security settings can also cause this issue. To resolve this, followTroubleshooting security software issues.
Downgrading to a previous version of iOS is not supported. If you have installed software to perform unauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. Uninstall the unauthorized modification software from the computer.
Edit out the "gs.apple.com" redirect from your hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart.
Avoid using an older or modified .ipsw file. Try moving the current .ipsw file (see Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations), or try restoring in a new user to ensure that iTunes downloads a new .ipsw.
Here is the support site.
http://support.apple.com/kb/TS3694

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HT4623 When I try to update my iPad 3 4g to iOS 5.1.1, i keep getting error trying to find software update, I've tried several things already, but nothing seems to work.

When I try to update my iPad 3 4g to iOS 5.1.1, i keep getting error trying to find software update, I've tried several things already, but nothing seems to work.

Perhaps, iTunes can't communicate with the Apple uodate servers. Temporarily disabling your firewall and antivirus software would help. Take a look at this.
Error 3194, Error 17, or "This device isn't eligible for the requested build" - Apple Support

HT201210 I'M TRYING TO UPDATE TO IOS 6 BUT I KEEP GETTING ERROR MESSAGE sOFTWARE UPDATE fAILED: AN ERROR OCCURRED DOWNLOADING IOS 6

I'M TRYING TO UPDATE TO IOS 6 BUT I KEEP GETTING ERROR MESSAGE sOFTWARE UPDATE fAILED: AN ERROR OCCURRED DOWNLOADING IOS 6

I Tried for three days to download iOS 6 and kept getting error 1403. I finally went to the apple store and they couldn't figure it out either.
I finally got it to download and all I did different from the other 100 times was I went into settings and on the Bluetooth setting I put NO. Not sure if that's what did it but that was the only thing different that I did.

I'm trying to reset my ipad from ITunes after i disabled it but it keeps telling me that it can't complete it because it has a passcode please help!!

I'm trying to reset my ipad from ITunes after i disabled it but it keeps telling me that it can't complete it because it has a passcode please help!!

FORCE IPAD INTO RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port.
DO NOT RELEASE BUTTON until you see picture of iTunes and plug
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note:
1. Data will be lost if you do not have backup
2. You must follow step 1 to step 4 VERY CLOSELY.

HT201210 I,m trying to restore my phone but I keep getting Error code 21.... help please

I,m trying to restore my phone but I keep getting Error code 21.... help please iPhone 4S

Take a look at this Apple doc -> iTunes: Specific update-and-restore error messages and advanced troubleshooting
Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40
These errors typically occur when security software interferes with the restore and update process. Follow Troubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See iTunes: Advanced iTunes Store troubleshooting—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store. If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart.
You could just update or uninstall the security software on your computer and then test again.

I'm trying to burn a dvd from idvd but I keep getting error message, broken assets, but when I check my drop zones and their content there's no error messages on any of them?

I'm trying to burn a dvd from idvd but I keep getting error message, broken assets, but when I check my drop zones and their content there's no error messages on any of them?

Hi
And if You change view - in main "window/view field" so that You see the box-plot structure.
No exclamation marks there either ?
and non at the front page ?
iDVD do not copy Your material - only points to where it is stored. So if on any external hard disks, USB-memories, CDs or DVDs are missing - assetts are broken.
Or if You changed location of any material or directed iPhoto or iTunes or GarageBand to a new Library - Then iMovie/iDVD also get's lost.
Yours Bengt W

I have tried to download ITunes 11on Windows 7 but I keep getting error message 5 telling me it did not install correctly and to install again. Can anyone help?

I have tried to download ITunes 11on Windows 7 but I keep getting error message 5 telling me it did not install correctly and to install again. Can anyone help?

HI there,
I would recommend taking a look at the troubleshooting steps found in the artilce below.
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
-Griff W

TS3297 Tried to copy a movie from my iTunes account to my iPhone and keep getting this message--. iTunes could not copy "L.A." to the iPhone "Michael's iPhone" because of a timeout occurred.

Tried to copy a movie from my iTunes account to my iPhone and keep getting this message……. iTunes could not copy "L.A." to the iPhone "Michael's iPhone" because of a timeout occurred.

I completely understand what is happening. I know that you are connected to the Internet. I made the suggestion because I have seen it work in similar circumstances. The Apple iTunes servers can be a bit fussy about things and sometimes rebooting the router clears up this miscommunication between iTunes and your network.
Have you tried signing into your account and then try to sync again. Go to Store>View Account. You will have to enter your password. Then try to sync again. Or try signing out completely in Store>Sign out. Quit iTunes, sign in again and then try to sync again.
Sometimes refreshing settings will help clear up weird problems.

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I am trying to restore factory setting on my old iphone 4 so i can send it back to my wireless company for the trade in program. I keep getting error message from apple 3014. I have tried all troubleshooting tips and still get the error message. Does anyone have any tips? Thank you

I've tried a lot of the stuff mentioned at that link and elsewhere, modifying host files etc. trying to downgrade my iPhone 4 back to 5.1.1 no luck , apple has locked up 5.1.1 for my phone and iPad . one post said I'm "stuck with iOS 6" darn I should have been more careful. I have the 5.1.1 Ispw on my MacBook its a permissions thing I don't understand. I'll post when I find a way around it and I will . iOS 6 took away most of my AirPlay functionality . to hek with iPhone 5 I'm starting to look at android. big bummer apple

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I bought an iPod Shuffle today and trying to sync 1 audiobook. Keep getting error message. If I try again, it looks like it's ok but then the device won't play it... What can I do?

I managed to add it, but it will only play the audiobook if there's no music on it. Every time I sync music, it won't play the audiobook...

Trying to download iTunes on my husband's windows vista laptop and we keep getting error messages that say error z, apple application support was not found, windows error 2. Tried 2 different browsers and it still would not work. Can you help? Thank you.

Trying to download iTunes on my husband' s windows vista laptop. Have tried 2 different browsers and it almost finishes the download process and we get error messages that say "error z, apple application was not found, windows error 2" Can you help? Thank you.

See Troubleshooting issues with iTunes for Windows updates.
tt2

I updated my iPad 3 to iOS 6 and all Siri says is an error message in different forms. Help?

So yesterday, I updated my iPad 3 to iOS 6, and I was really excited about Siri. However,everytime I ask Siri to do something like, "Launch Minecraft PE" it replys with something along the lines of "Uh oh. Something went wrong. Can you try asking again?" So I ask it again, same error message but she says it in a different way. I tried turning it on and off and on and off and all that. Nothing. Please help me.

Me too . I love experiencing with Siri on my new ipad but it can not update .

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How can i restore my ipad when i lost its passcode. I am trying to restore it from DFU mode but getting error 3014code.

Errors 3000-3999 (3004, 3013, 3014, 3018, 3164, 3194, and so on): Error codes in the 3000 range generally mean that iTunes cannot contact the update server (gs.apple.com) on ports 80 or 443.
Update to the latest version of iTunes.
Verify the computer's date and time are accurate.
Check that your security or firewall software is not interfering with ports 80 or 443, or with the server gs.apple.com.
Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
An entry in your hosts file may be redirecting requests to gs.apple.com (see "Unable to contact the iOS software update server gs.apple.com" above).
Internet proxy settings can cause this issue. If you are using a proxy, try without using one.
Test restoring while connected to a known-good network.
MY suggestion would be to try to create a new user on your computer, make sure your fire wall is turned off, make sure your using the cable that came with the device, make sure theres nothing else plugged in, such as camera, printer, mouse and keyboard are fine, and make sure your anti virus is turned off

My ipad 2 won't upate to ios 6, i keep getting error messages

I have tried several ways to update, disable the lock screen...etc. etc. The system seems to work fine and download, but then errors out. Yes it has always been plugged in and no it is not Jail Broken. Not sure, I use to have so much respect for Apple and the products. The install was painless on all 3 of my iphones 2 4S models and 1 4.
Anyone else have this problem with a solution?

If the update is not working from the iPad over wireless have you tried to update the ipad via iTunes. Here are the steps for both ways of updating your iPad http://support.apple.com/kb/HT4623

I am having major headaches updating to itunes 10.7 I am running windows xp and keep getting error message on instal update \itunes.msi' cannot be found i have searched and i cannot find it either not sue what i need to do? please help

I am trying to update itune and am geting canot find Update'itunes.msi I have tried to locate the file and cannot wit th phone upgraded to ios6 i canno cnnec it to itunes How can i solve this issue?
Help

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

HT4972 I'm trying to update my iPad 2 from 4.3.5 to the 5 but I keep getting error message ineligible for upgrade. Please help want to update.

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