HT4972 I need to update my Iphone but I don't know where to begin. The phone is plugged into my computer so where do I go now??? Thanks for your help!!

I need to update my Iphone but I don't know where to begin. The phone is plugged into my computer, but I
don't know what to do after that. Thanks for any help!!

Before updating, import all you photos to your computer (see http://support.apple.com/kb/HT4083) and back up your contacts (by syncing them with iCloud or another service such as Google, with a supported application such as Outlook or Address Book, or using an app like My Contacts Backup. Then open iTunes, click on the name of your phone on the left side, go to the Summary tab to the right and click on Check for Update.

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TS3694 my ipod is locked and i need to update my ipod but i don't know how HELP

my ipod is locked and i need to update my ipod but i don't know how HELP

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
When you restore the iPod will also be updated. Make sure that you have iTunes version 11 on the computer.

Hi, I have an iPhone 1 that is blocked (because of wrong passwords) and isn't recognized by iTunes. How do I fix this? Thanks for your help!

Hi, I have an iPhone 1 that is blocked (because of wrong passwords) and isn't recognized by iTunes. How do I fix this? Thanks for your help!
By the way I'm using a MacMini and all operating systems are up to date including iTunes.

First try a Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least Ten seconds... (But can take Longer)... until the Apple logo appears. Release the Buttons
If no joy... Try a Restore...
1: Connect the device to Your computer and open iTunes.
2: If the device appears in iTunes, select and click Restore on the Summary pane.
Restoring > http://support.apple.com/kb/HT1414
3: If the device doesn't appear in iTunes, try using the Steps in this article to force the device into Recovery Mode.
Make sure you have the Latest Version of iTunes (v11.1.5) Installed on your computer
iTunes free download from www.itunes.com/download

Ok i need to unlock my ipod but i don't know my password i use itunes but i need to update at the same time this srcews up the itunes and i have to restart the computer i need to restore the ipod please help

ok i need to unlock my ipod but i don't know my password i use itunes but i need to update at the same time this srcews up the itunes and i have to restart the computer i need to restore the ipod please help

Connect the iOS device to your computer and restore via iTunes. Place the iPod in Recovery Mode if necessary to allow the restore.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Maybe here:
Trouble installing iTunes or QuickTime for Windows
iOS: Device not recognized in iTunes for Windows
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP

HT1766 I need to restore backup to my new iphone but I don't know my password?

need to restore backup to my new iphone but I don't know my password?

Password for what?

HT4528 A song I purchased shows up in iTunes, but will not show up on my iPhone. When the phone is plugged into the computer, iTunes shows that it is on my iPhone, but it is not. How do I get that song to show up on my iPhone?

A song I purchased shows up in iTunes, but will not show up on my iPhone. When the phone is plugged into the computer, iTunes shows that it is on my iPhone, but it is not. How do I get that song to show up on my iPhone?

I have the same problem and it only affects the one song, everything else syncs

I need to delete files from my iMac hard drive, but not from my other devices (that are sync. to iCloud). How do I do this?? My Mac is a 24-inch Mid 2007 running on Mountain Lion. Thanks for your help.

I have recently recieved messages indicating that my start up disc is almost full. Consequently I need to remove some files from my hard drive. I've backed up my hard drive onto a NAS system & onto an external harddrive. The problem now, is that whenever I try to delete a file, a message comes up saying that if I remove this file from my hard disc it will remove it from all my other devices that are syn. to it. How do I remove a file (movies) from my iMac but not from other devices.
Thanks for your help
Robert

You're right - this question has nothing to do with iSync!
You're best bet would be to buy yourself an external Firewire or USB 2.0 hard-disk. There's no way you'll get 150gb onto an 80gb drive - certainly not in an instantly accessible way.
Your new Mac would've had the Migration Assistant appear during the initial OS install. This allows you to connect your new and old Mac together via a Firewire cable and automatically transfer your important files from old Mac to new.
Once you've all the files off your old Mac, re-format it and re-install the OS that came with it. If you boot up the Mac from the OS install DVD, there is an option to re-format the HD and install the OS.
See this Apple support page:
http://docs.info.apple.com/article.html?path=Mac/10.4/en/mh1103.html

HT201269 I have upgraded to the iPhone 5s and I have transferred all information over but I do not know how to transfer the phone service. Please help

I have upgraded to the iPhone 5s and I have transferred all information over but I do not know how to transfer the phone service. Please help

The phone should have activated when you set the device up. If it didnt, contact your carrier

Hii i need help i cannot use my apple id for download on app store because they say i need to verify my account but i don't know how so please somebody can help me? i try to resset my password but that don't help

hii i need help i cannot use my apple id for download on app store because they say i need to verify my account but i don't know how so please somebody can help me? i try to resset my password but that don't help

is it asking for ur security questions?

HT1688 i got the unlock code from at&t but i don't know how to input the code on the phone to unlock the iphone 4s

i got the unlock code from at&t but i don't know how to input the code on the phone to unlock the iphone 4s

There is no "unlock code". If you legitimately unlocked your iPhone via ATT, you will get an email detaling the unlock process, which involves connecting to iTunes. Follow the directions in the email.
If you used one of those web sites that promise an magical "unlock code" you probably got scammed.

I have a camera kit for my ipad 1 but when i put sd card does not recognize anything, do I need an app? thanks for your help

I have camera kit but unable to use with sd card from my digital camera. Anytime I plug it in nothing happens. Do I need an app? thanks for your help

I have the same issue also...Kind of regretting upgrading to ios5... my CKK for my sd card no longer brings the pictures into the Ipad 2 ..It just gets a camera Show on the top but no piks coming across or showing to import into the IPAD...I thought that the Sd card was shot or the CKK had dirt on the connectors...
Also no more lyrics show in the Music App....

I recently reset my phone and I have been asked to activate my iphone but I don't know either my email or password and I cannot get on to my phone any ideas what I can do

I recently reset my phone and I have been asked to activate my iphone but I don't know either my email or password and I cannot get on to my phone any ideas what I can do?

Hi Meganmay22,
Welcome to the Apple Support Communities!
It sounds like the iPhone is in a status called Activation Lock. Please use the following article for information on Activation Lock; it includes information on locating your Apple ID.
iCloud: Find My iPhone Activation Lock in iOS 7
http://support.apple.com/kb/HT5818
Have a great day,
Joe

My new iphone was stolen today. I'm trying to track it via icloud but it shows the average ratio that the phone is disconnected. Are there any other way to track the phone. Thanks for your help.

my new iphone was stolen today. I'm trying to track it via icloud but it shows the average ratio that the phone is disconnected. Are there any other way to track the phone. Thanks for your help.

If the phone is turned off, doesn't have an internet connection, or has been restored preventing "Find my iPhone" from being able to work, there is no other way to track it.

HT4993 When I send Outlook invites to my iPhone (via email) the appointments appear 3 hours earlier? The time setting appears to be EST which is accurate so I can't figure out why the appointments don't appear in real time. Thanks for your help, Ellen

When I send Outlook invites to my iPhone (via email) the appointments appear 3 hours earlier? The time setting appears to be EST which is accurate so I can't figure out why the appointments don't appear in real time. Thanks for your help, Ellen

1) The best way to relocate the iTunes library folder is to move the entire iTunes folder with all subfolders to the new path, then press and hold down shift as start iTunes and keep holding until prompted to choose a library, then browse to the relocated folder and open the file iTunes Library.itl inside it.
If you've done something different then provide some more details about what is where and I should be able to help.
2) Purchases on the device should automatically transfer to a Purchased on <DeviceName> playlist, but it my depend a bit on whether automatic iCloud downloads are enabled. If there is a cloudy link then the transfer might not happen. You can use File > Devices > Transfer Purchases. In iTunes you should also check out iTunes Store > Quick Links > Purchased > Music > Not on this computer.
3) Backup the device, then immediately restore it. In some cases you need to add a restore as new device into that equation. Obbviously not to be attempted until you're sure all your media is in your library. See Recover your iTunes library from your iPod or iOS device should it be needed.
4) I believe there is complimentary 1 incident 90-day support with hardware purchases, but no free software support for iTunes itself. AppleCare gets you a different level of support.
tt2

Two separate iPhones got merged into one iTunes account. How to separate them. We are sharing all of each other's contacts at this time. Thanks for your help.

Two separate iPhones got merged into one iTunes account. How can I separate them in iTunes???????. We are sharing all of each other's contacts at this time. Thanks for your help.

The reason you are receiving each other's text messages is because you are both using the same Apple ID for iMessage. To prevent this you need to use different IDs. (Note: you can still share the same ID for iTunes.) On one of the phones, go to Settings>Messages>Send & Receive, tap the ID, sign out, then sign back in with a separate ID.
To migrate your 3GS to a new iCloud account, start by saving any photo stream photos that you want to keep on the phone to your camera roll. To do this, open the my photo stream album, tap Edit, tap the photos, tap Share, tap Save to Camera Roll. Next, if you have any notes that you are syncing with iCloud that you want to keep, you'll need to email these to yourself so they can be recreated after moving to the new account.
Once this is done, go to Settings>iCloud, scroll to the bottom and tap Delete Account. (This will only delete the account from this phone, not from iCloud. The phone that will be keeping the account will not be effected by this.) When prompted about what to do with the iCloud data, choose Keep On My iPhone. Next, sign back in with a different Apple ID to create the new account, turn iCloud data syncing preferences and when prompted about merging with iCloud, choose Merge. This will upload the data to the new account.
Finally, if you have merged data in the two accounts that you want to separate you will have to go to icloud.com from your computer, sign into each iCloud account separately and manually delete the data you don't want from each account.

HT4972 I need to update my Iphone but I don't know where to begin. The phone is plugged into my computer so where do I go now??? Thanks for your help!!

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