HT4972 I tried to update my iphone 4. It said it couldn't because the "firmware was not compatible." I'm terrible at this. Can anyone tell me what I'm supposed to do please?

The thing I don't understand is that my fiancee is able to update his iphone 3GS in the same computer no problem. What gives?

There is some troubleshooting for that error message on this page : http://support.apple.com/kb/ts4451

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I'm trying to update my iPad but it says I don't have enough available storage. But I have more than enough can anyone tell me what the problem is?

I'm trying to update my iPad but it says I don't have enough available storage. But I have more than enough can anyone tell me what the problem is?

Well, we can't as we don't know what you consider as "more than enough". The built is quite heavy (like it can be 800mb) then it needs to be extracted to be installed before everything unneeded gets deleted...

Unable to update. Receiving message: The iPhone could not be updated because the firmware is not compatible.

I'm trying to update my iPhone but am receiving this message: The iPhone could not be updated because the firmware is not compatible.

You may have to arrange to take the product into an authorized
service agent for the iPhone (or other affected iDevice) to see
if they can apply the correct firmware update, to help resolve the
issue of upgrade; or if they have a way to put it as it was prior to
the attempted upgrade to a later iOS.
See all worldwide telephone support numbers
Contact a mobile carrier
Find an Apple Authorized Service Provider
Visit an Apple Retail Store
Pending some release of another update to the iOS, you'd need
to have someone's hands-on effort to correct the issues your
product faces now, before another round of upgrade attempt.
Sorry that I have no exact method to attempt to resolve your issue.
Good luck & happy computing!

Forgot passcode to iPad. Has not been connected to itunes. Tried to erase from "find my phone". But it is offline. Tried to restore it. But itunes said it couldn't because it had a passcode. How do I fix this?

Forgot passcode to iPad. Has not been connected to itunes. Tried to erase from "find my phone". But it is offline. Tried to restore it. But itunes said it couldn't because it had a passcode. How do I fix this?

Them try:
Placing your device into recovery (DFU-Device Firmware Upgrade) mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
   1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
       other end of the cable connected to your computer's USB port.
   2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
       until the red slider appears, then slide the slider. Wait for the device to turn off.
              * If you cannot turn off the device using the slider, press and hold the
                Sleep/Wake and Home buttons at the same time. When the device turns off,
                release the Sleep/Wake and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the
       device. The device should turn on. Note: If you see the battery charge warning,
       let the device charge for at least ten minutes to ensure that the battery has some
       charge, and then start with step 2 again.
4. Continue holding the Home button until you see the "Connect to iTunes" screen.
       When this screen appears you can release the Home button:
5. If necessary, open iTunes. You should see the following "recovery mode" alert:
6. Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Additional Information:
If you have a problem getting into recovery mode then try: RecBoot: Easy Way to Put iPhone into Recovery Mode.
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

HT201320 When I access my email from the iPhone, hit "inbox", the new messages appear briefly, but then just evaporate. I can't find them anywhere - not in inbox, not in junk, trash, saved - nowhere. Can anyone tell me what is happening?

When I access my email from the iPhone, new messages appear only briefly and then immediately disappear, before I do anything. Only old messages that were already in my inbox are visible. I can't find the new messages anywhere -- they have not moved to Saved, Junk, Trash, anything. IT is like the iPhone just ate them. Can anyone tell me what I am doing wrong?

If you have a POP3 account this means that another "client" email program has retrieved the messages and deleted the messages from the server. You need to change the server settings on that device to leave the messages on the server.
If you have an IMAP or MS Exchange account this means that someone read the messages on another device and either deleted them or moved them to another folder. Or there is an automated script that moved them to another folder.

TS3694 upgrade from 4.3.3 to 5.1.1 b208 gives an error " the iphone could not be updated because the firmware is not compatible"

I recieved an error while trying to update from ios 4.3.3 to 5.1.1 b208 the error:" the iphone could not be updated because the firmware file is not compatible"

This often happens when iTunes is not up to date. Try updating iTunes to the latest version, then try updating your phone again.

HT201210 Trying to do the latest update to my I phone 4, at the end, I get an error message that the firmware was not compatible

Trying to do the 5.1 I-phone 4 update
when I get to the end, I get an error message
"The iPhone :admin's iPhone" could not be updated because the firmware file is not compatible "
this is the only computer that has ever been used with this phone

Hi Robertfrom Denver.
Did you try the solution given, and if yes, did it work?
I have done several "attempted downloads, and see the full file download, typically taking 30 minutes to complete, and then something goes wrong.
I am happy to suspend AV and FW software, but would like to know if it is a good fix or not first?
HelenfromBroughton Astley

HT1386 I am trying to download ios 5.1.1 on my iphone from itunes and i get an error message that my iphone cannot be updated because the filmware is not compatible? What do I do?

I am trying to download ios 5.1.1 on my iphone from itunes and i get an error message that my iphone cannot be updated because the filmware is not compatible? What do I do?

iOS 5 is only compatible with the iPhone 3Gs and later...
Updating to iOS 5 http://support.apple.com/kb/HT4972

When trying to update my Iphone ios version I got an error message saying I`m not connected to the internet even though I`m connected

Hi
when trying to update my Iphone ios version I got an error message saying I`m not connected to the internet even though I`m connected
thanks

Hi there ramerr,
You may find the troubleshooting steps in the article below helpful.
iTunes for Windows: iTunes can't contact the iPhone, iPad, or iPod software update server
http://support.apple.com/kb/ts1814
-Griff W.

Hello, i tried to update my iPhone 3GS and it work and my phone switched back on but it says insert a valid SIM with no PIN lock, what do i do?

hello, i tried to update my iPhone 3GS and it work and my phone switched back on but it says insert a valid SIM with no PIN lock, what do i do?

http://support.apple.com/kb/ts3694#error29
Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40
These errors typically occur when security software interferes with the restore and update process. Use the steps to troubleshoot security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See the steps under the heading "Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store." If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart.

Since updating my Iphone 4 I cannot figure out how to delete old messages. There is no edit button. Can anyone help?

Since updating my Iphone 4 I cannot figure out how to delete old messages. There is no edit button. Can anyone help?

By "sending" do you mean sending email?
If so, what app are you using to take the photos on your iPhone 5? Or are the photos from a different source (saved to your Camera Roll from somewhere else, like a web page or Messages)?
My guess is that Mail gives you the option to send different file sizes when it detects you are trying to Mail a really large photo file. The size of photos on the iPhone 5 is really big and some email providers may stop your mail from being delivered if attachments are too large. Thus, Mail tries to help you by offering to resize the photo.
I suspect that if you are sending smaller files, Mail does not bother giving you options to save a smaller version. In fact, I have seen this behavior. So, if the photo is already "small enough", it gets sent as-is.
To my knowledge, there is no global iOS setting for this. Some apps may have different rules, of course.

The iPhone name could not be updated because the firmware is not compatib

I have a 3gs with ios4.0 on it and when i try to install the 4.0.1 update i get the "firmware is not compatible" error. Any thoughts?

I tried "Download Only" next, and was surprised that the download completed within only a couple of seconds. Suspecting a different underlying cause, I disconnected from my company's VPN and retried the download. Voila, the actual download started and completed in 9 minutes for 378MB. The subsequent install via Update button on the iPhone screen then succeeded.

HT201210 the iphone could not be updated because the firware is not compatible

Hi
I am trying to update my Iphone software from 4.2.1 to the latest version.
I have tried restoring itunes, and also the update however the same message pops up at the end of installation.
the iphone could not be updated because the firware is not compatible
How can I solve this as it is driving me crazy and is slowly breaking my phone.
If you can help it is much appreciated.
Cheers
Lee Burgess
07411 989 241

Have you previously jailbroke your iPhone or manually downloaded and pointed iTunes to a older or 3rd-party IPSW file?
Try the five suggestions here -> iOS: Resolving update and restore alert messages

I have mac os x10.4.11 Tiger , i tried to update and after I did that when I tried to use itunes, but it doesn't open.. can anyone tell me what I have to do to fix this ??

I have mac os x10.4.11 Tiger , i tried to update and after I did that when I tried to use itunes, but it doesn't open.. can anyone tell me what I have to do to fix this ??

Hello,
Leopard requirements/10.5.x...
    * Mac computer with an Intel, PowerPC G5, or PowerPC G4 (867MHz or faster) processor
minimum system requirements
    * 512MB of memory (I say 1.5GB for PPC at least, 2-3GB minimum for IntelMacs)
    * DVD drive for installation
    * 9GB of available disk space (I say 30GB at least)
Classic/OS9 Apps no longer supported.
Trouble is Apple no longer sells it, check eBay & such for the Retail version, not the Gray Discs...
http://www.ebay.com/sch/i.html?_nkw=mac+os+x+leopard+retail+10.5
There are workarounds if the 867MHz CPU is the only hangup...
http://sourceforge.net/projects/leopardassist/
http://lowendmac.com/osx/leopard/unsupported.html
So we know more about it...
At the Apple Icon at top left>About this Mac, report the version of OSX from that window, then click on More Info, then click on Hardware> and report this upto but not including the Serial#...
Hardware Overview:
Model Name: eMac
Model Identifier: PowerMac6,4
Processor Name: PowerPC G4 (1.2)
Processor Speed: 1.42 GHz
Number Of CPUs: 1
L2 Cache (per CPU): 512 KB
Memory: 2 GB
Bus Speed: 167 MHz
Boot ROM Version: 4.9.2f1

I'm trying to update a Muse site and it keeps telling me that the site was created with a different version of Muse. I have updated Muse and still can't access the site to make changes.

I'm trying to update a Muse site and it keeps telling me that the site was created with a different version of Muse. I have updated Muse and still can't access the site to make changes.

Hi rgarden95,
Can you please confirm the exact version of Muse you are opening the file with?
To check the version of Muse, please click on help->About Adobe Muse CC.
Regards,
Akshay

HT4972 I tried to update my iphone 4. It said it couldn't because the "firmware was not compatible." I'm terrible at this. Can anyone tell me what I'm supposed to do please?

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