HT4972 I want to update my iPad OS, but don't want to loose the movies and apps currently on it. What can I do?
I bought the original iPad as soon as it was released. I ended up with lots of movies and apps for my kids. Now I want to update to the latest iOS. When I go to update it says that iTunes can do the update but will not save my apps and movies. I do not want to lose the apps or the movies. Is there a way to update (hopefully relatively easily) without losing the movies and apps?
If you had been syncing with iTunes all along, you should probably have a little better insight as to how this works.
Yes your device will be erased as part of the updating process. Your backup should be restored at the end of the update. But .... Be proactive anyway. As long as you do your part, everything should work out fine.
What you should do anytime that you update the device is to transfer purchases from the iPad into iTunes - File>Transfer Purchases - and you should backup the iPad as well. When you update the update the device, if something goes wrong, you can restore from the backup.
However, iTunes should ask if you want to backup before you update, but just in case create the backup yourself before you update. The backup contains your app data and settings - along with other items - so make sure you backup first.
If you have any other important files, you may want to transfer them to your computer as well, prior to the update.
Transfer purchases.
http://support.apple.com/kb/HT1848
How to backup and restore from a backup
http://support.apple.com/kb/HT1766
Here are the instructions for updating the iPad.
http://support.apple.com/kb/HT4972
Similar Messages
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HT4972 I'm trying to update my iPad 2 but it doesn't give me the option in the settings
I'm trying to update my iPad 2 but it doesn't give me the option in the settings
See
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
If you are currently running an iOS lower than 5.0, connect to your computer & click on the "Update your device using iTunes".
Tip - You may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. After you update to iOS 6, the next update can be installed via wifi (i.e., not connected to your computer).
Cheers, Tom -
I am trying to update my Ipad 1 but it is taking hours on the backup, what can I do to make this faster?
I'm thinking that you have a corrupt backup. You can try this if you want to give it a shot.
Without connecting the iPad to the computer, launch iTunes. Go to Edit>Preferences>Devices. See how many backups you have for the iPad. If you have multiple backups, delete all but one. Click on the backup in the window and then click on Delete.
Quit iTunes, connect the iPad and then try again. -
Just tried to update my iPad 2 to the current iOS, and I got an error that said the update wouldn't install. The iPad is stuck in a funny mode with the apple and spinning wheel showing. I can't power it down or restart it. What next? Thanks.
Try a hard reset: hold the power and home buttons simultaneously until the Apple logo appears.
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I updated my ipad 2from IOS 5 to IOS 8. All games and apps that I downloaded was deleted. What can I do to return them back, even after downloading one of the games He deleded all the steps I went through and I need to start all over again
iCloud: Restore or set up your iOS device from iCloud
Or from iTunes http://www.iphonefaq.org/archives/971992 -
Can you please fix the move and scale when adjusting a wallpaper can you set it up right before iOS 7 update and it aggravates me that every time I try to put a picture of my wallpaper is just Zooms in and you can't see all of the picture it wasn't like this before
Nobody here can change it. We're all just other users like yourself here.
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i update my ipad regularly, but now it says it will not finish as there is no more memory left. But i still have 14gb spare on it?
The memory you exhausted may not be on your iPad. It might be in iTunes (your computer) or iCloud.
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Hello. I've tried to update my iPad, but iTunes keep saying that "update server could not be contacted". My iPad does not have the option of wireless software update. Please, help!
Try temporarily disabling your firewall and/or anti-virus software on the computer. You could also try logging out and back in to your itunes/AppleID account.
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Hi my name is Scott,
I'm trying to get my old information (apps, music) from my iphone that was previously on a different account to sync on a new account. I just got a new macbook pro and got a new account to go with it. Now i have tried to homeshare the accounts and drag the music over to download it onto this new account but i can't get the homesharing to work because it says the password doesn't match even though i have used the same one to log on and off of homesharing on my mom's account. I have recently tried to back up my phone onto this new account and it asks if i want to authorize it and asks for the password for my mom's account. I have the password but i am hesitant to authorize it with my mom's apple ID and password because i don't want her account to be on this computer. I want it to be my own account just with my personal music from my iphone on it. I dont know if it will just sync my iphone's information to my new account or just add my mom's apple ID account to my itunes on my computer. What should i do to get my information from my iphone from my mom's account onto my new account? Thank youThat number is for an apple server in the UK that is used for iMessage activation. A hidden SMS is snet to that number when you turn iMessage on and is used to verify your phone number. I suggest you turn iMessage off. In settings/phone turn on dial assist. Check with your carrier to see if you can send an international SMS as you end that possibility to activate iMessage. Rest your phone (Hold down the Sleep/Wake button and the home button together until the apple logo appears (ignore the ON/OFF slider) then let both buttons go and wait for device to restart (no data will be lost).) then turn iMessage back on.
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Need a little help...
I am normally the person people go to for help but i need it now!
I got a new iphone 5c in feb and its been great. I downloaded the iphoto app and my pictures didn't appear. Is this because i hadn't got it to automatically sync to iphoto when plugged in my mac?
also i don't want to loose any albums i have made on my iphone. Please can someone advise. You may end up telling what i know but i needed to check, thanks!Syncing between iPhoto on your iPhone and iPhoto on your Mac is one-way. You can sync selected albums, events, faces, places albums from your Mac to iPhoto on your iPhone using iTunes. This will not delete any albums you created on your iPhone, just add new albums. But albums you create on your iPhone cannot be synced to your Mac.
See this page on how to transfer photos from iPhoto on your iPhone to your Mac:
http://help.apple.com/iphoto/iphone/2.0/?handbuch#blnk7d8f763e -
My iCloud account name was inputted incorrectly during initial phone set up. I created another iCloud account name but it is still the old and wrong iCloud account that automatically loads whenever I access the iCloud tab on my phone. How do I replace it my new and correct account name?
She won't after the change.
Note you can use the same Apple ID in
Settings > iTunes & App Store > Apple ID: > here to share purchased music, apps and books.
Other than that each of you should use your own Apple ID for iMessage, FaceTime, iCloud, Game Center, etc. -
I have forgotten the password and do not have the old computer to sync with. I dont want to loose the data already on it?
All you can do is restore from backup, You have to erase the iPod. That is a security feature
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode. -
HT201272 I want to update my IPad 2 but my setting don't contain software update.
Hello
I want to update my IPad 2 but my setting doesnt contain software update parts. How can I update software?The option to update without the computer (Over the air) was made available with iOS 5. If your iDevice is using a version of iOS lower than 5, you will need to use iTunes on your syncing computer to perform the upgrade. Use the Apple link below as a guide for the upgrade.
http://support.apple.com/kb/HT4972
Also read the instructions from the section entitled "Update your device using iTunes" at the link below.
http://support.apple.com/kb/HT4623
Information regarding transferring purchases from your iDevice to iTunes on your syncing computer can be found at the link below.
http://support.apple.com/kb/ht1848 -
I want to update my ipad 2 but I do not get the notice to update software on my ipad under settings, general. I have not updates since I purchased the ipad. Please help.
You have to be running iOS 5 in order to update via the iPad settings. You are running 4.3. You will have to update via the latest version of iTunes on a computer. After you update to iOS 5.1.1, you will be able to do OTA updates from the settings on the iPad.
How to update your iPad
http://support.apple.com/kb/HT4623 -
I want to update my adobe photoshop, but when I go to open the application it gives me an error code 6
So you disabled both the firewall and antivirus?
You can try a manul update/restore using the instructions here:
iDevice Troubleshooting 101 :: iPhone, iPad, iPod touch
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