HT4972 Im trying to download ios 5. Need help.

Hello. I need help. I'm trying to download the latest version of itunes to my phone.

To update from iOS 4 to iOS 5... See Here...
http://support.apple.com/kb/HT4972
If you already have iOS 5... See Here...
How to update your iPhone, iPad, or iPod touch

Similar Messages

  • HT4972 When trying to download IOS 6 in itunes there is an error at the end saying network was reset. Any ideas?

    IOS 6 update will not download, it gets right to the end then starts saying that the "network was reset" . Any ideas ?

    Hi shelleymb,
    If you are having issues downloading a song in iTunes such as you describe I would suggest using the steps in this article to troubleshoot -
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Thanks for using Apple Support Communities.
    Best,
    Brett L

  • HT4972 iTunes times out when trying to download iOS 5.1

    iTunes times out when trying to download iOS 5.1 - can anyone help? Can I download via a browser and then install that way?
    Looking here http://osxdaily.com/2012/03/07/ios-5-1-download/ - I can download an ipsw file - how would I get that to install on my iPhone4?
    Help!
    Cheers
    P.S. My iPhone4 is on Orange UK - is this a GSM one? or CDMA???

    Hi,
    Tap Settings > General > Reset > Reset Network Settings
    Now restart your iPad.  Hold the On/Off Sleep/Wake button down until the red slider appears. Slide your finger across the slider to turn off iPhone. To turn iPhone back on, press and hold the On/Off Sleep/Wake button until the Apple logo appears.
    If that didn't help, you need to post in the iPad forum here.
    This is the forum for Safari for the Mac OS X.

  • I am trying to download iOS 7 as I need it to print pictures off of my phone. I have followed the directions; settings to general but the next step is software update and I do not have this under general. What do I do?

    I am trying to download iOS to my iphone. Don't have software update showing after I tap general under settings. What do I do?

    Hello kcmercier,
    Welcome to the Apple Support Communities!
    I understand that you are trying to update your iPhone but do not see Software Update as an option. The ability to update iOS over Wi-Fi was introduced in iOS 5; it sounds like the iPhone you are currently using may be on iOS 4 or earlier. You can update your iPhone; however, using iTunes on a computer. Please follow the instructions in the Update your device using iTunes section of the attached article to complete this process. 
    Update the iOS software on your iPhone, iPad, and iPod touch - Apple Support
    Have a great day,
    Joe

  • HT1620 I have been trying to download iOS 6.1 on my ipad.  It takes between 6-8 hours to download and after about 4-5 hours it send me an error message and cannot download. How can I delete this downloa? it will not let me download any apps

    I have been trying to download iOS 6.1 on my ipad.  After its been downloading for about 4 hours, I receive a message that there is an error and cannot download.  How can I delete this download from my settings?  I tried downloading other apps, but it will not let me unless I download iOS 6.1

    What iOS are you currently running?
    If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.1. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
    iOS 5: Updating your device to iOS 5 or Later
    http://support.apple.com/kb/HT4972
    How to install iOS 6
    http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
    iOS: How to update your iPhone, iPad, or iPod touch
    http://support.apple.com/kb/HT4623
    If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
    Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily.  Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
     Cheers, Tom

  • HT1222 trying to download ios 5.1.1 on my 4th gen itouch, no tab for download

    trying to download ios 5.1.1 on my 4th gen itouch, no tab favailable for download. Please help.

    The option to update without the computer (Over the air) was made available with iOS 5. If your iDevice is using a version of iOS lower than 5, you will need to use iTunes on your syncing computer to perform the upgrade. Use the Apple link below as a guide for the upgrade.
    http://support.apple.com/kb/HT4972
    Also read the instructions from the section entitled "Update your device using iTunes" at the link below.
    http://support.apple.com/kb/HT4623
    Information regarding transferring purchases from your iDevice to iTunes on your syncing computer can be found at the link below.
    http://support.apple.com/kb/ht1848

  • Trying to download ios 6.1 on ipod touch but i get error -23

    Can someone help me ?
    Just got my ipod back but its running ios 4.1 and im trying to download ios 6.1 but I get an error -23

    Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40
    These errors typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
    Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See iTunes: Advanced iTunes Store troubleshooting—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store. If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart.

  • HT6058 I tried to download tI tried to download iOS 7.0.4 and have been stuck on a screen with iTunes logo and up arrow ahe iOS 7.0.4 and have been stuck on a screen with iTunes logo and up arrow and picture of charger plug.  It has been this way for 2 ho

    I tried to download tI tried to download iOS 7.0.4 and have been stuck on a screen with iTunes logo and up arrow and a picture of charger plug.  It has been this way for 2 hours.  Help??

    doreen329 wrote:
    ... have been stuck on a screen with iTunes logo and up arrow and a picture of charger plug. .
    Your Device is in Recovery Mode and needs to be connected to the Computer you Usually Sync with.
    Once the Device is asking to be Restored with iTunes... it is too late to save anything...
    See Here  >  http://support.apple.com/kb/HT1808
    You may need to try this More than Once...
    Be sure to Follow ALL the Steps..
    Once you have Recovered your Device...
    Re-Sync your Content or Restore from the most recent Backup...
    Restore from Backup  >  http://support.apple.com/kb/ht1766

  • HT1222 When trying to download IOS 5.1 on my IPAD2, I keep getting an error message

    When trying to download IOS 5.1 on my IPAD2, I keep getting an error message

    Hi,
    Tap Settings > General > Reset > Reset Network Settings
    Now restart your iPad.  Hold the On/Off Sleep/Wake button down until the red slider appears. Slide your finger across the slider to turn off iPhone. To turn iPhone back on, press and hold the On/Off Sleep/Wake button until the Apple logo appears.
    If that didn't help, you need to post in the iPad forum here.
    This is the forum for Safari for the Mac OS X.

  • Hey i'm trying to download IOS 6 software on my iphone 3GS and everytime an error accord

    hey i'm trying to download IOS 6 software on my iphone 3GS and everytime an error accord and the update fail..i tried 6 times and the same problem is according so please i need your help ! :s

    https://discussions.apple.com/community/iphone/using_iphone

  • TS1741 trying to download ios 4

    Hi, we are trying to download ios 4!!!  How do you do this:(   I am not sure if this is a iphone 2 or 3? The person I bought it from said it was a 3? Thank you!
    Cara

    OK, first, let's confirm what model of iPhone you have. See:
    http://support.apple.com/kb/HT3939
    We'll also need to known the version of iOS it's running; you can see this in Settings -> General -> About -> Version
    Post back with those two pieces of information and the name of the app you're trying to load and we'll go from there.
    Regards.

  • I tried to download ios 7.0.3. my phone has a picture of a cord and itunes telling me to plug into itunes. when i did it wouldnt let me do anything. i tried to reset it and it wouldnt. what do i do

    I tried to download IOS 7.0.3 to my iphone 4 and a screen popped up that shows a cord with an arrow to itunes. i connected it to itunes and a little screen popped up with my phone on it. The only option on their for me to click was cancel or reset. I decided to reset it and when it said it was finished a screen popped up on my computer that said that something was preventing the download from happening. I did this 3 times. Nothing has worked.I unplugged it and held the lock and home button together and an apple came up, so i did it again and it told me to plug into itunes again. Its been like this since yesterday so please help me.

    it says " itunes has detected an iphone in recovery mode. you must restore this iphone before it can be used with itunes" so i restore it and after it gets finished it says " the iphone :iphone" could not be restored. the device cannot be found" but ive used this itunes since i got this phone.

  • HT1386 I am trying to download ios 5.1.1 on my iphone from itunes and i get an error message that my iphone cannot be updated because the filmware is not compatible?  What do I do?

    I am trying to download ios 5.1.1 on my iphone from itunes and i get an error message that my iphone cannot be updated because the filmware is not compatible?  What do I do?

    iOS 5 is only compatible with the iPhone 3Gs and later...
    Updating to iOS 5   http://support.apple.com/kb/HT4972

  • I tried to download iOS 6 on my iPod 4 and I disconnected my iPod from my computer and now it won't load. I even tried reconnecting my iPod to the computer. Help Please!

    I tried to download iOS 6 on my iPod 4 and I disconnected my iPod from my computer and now it won't load. I even tried reconnecting my iPod to the computer. Help Please!

    I was trying to update my iTunes, so the computer asked me to restart my computer. After I selected shut down. I knew it was a mistake. What should I do?

  • For the past few hours I have been trying to download ios 7.0.4 from itunes onto my iPhone after trying many times it would give me a error saying network failed! then i tried to download Ios 7.0.4 manually and then put it on but it keeps failing?

    For the past few hours I have been trying to download ios 7.0.4 from itunes onto my iPhone after trying many times it would give me a error saying network failed! then i tried to download Ios 7.0.4 manually and then put it on but it keeps failing? i have tried everything that i have came across and nothing seems to work please help!

    I venture to say you have a Windows PC.
    If so, before beginning the download try temporarily disabling your antivirus, anti-adware, anti-spyware, and any other anti-whatever that is required with the insecure OS your computer is running.

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