HT4972 im trying to update my iphone 4, it starts the sync, but cancels out the backup.

I am trying to update my iphone 4, it has 4.1, when it goes into sync, it cancels out.

I have a slightly different version of the same question
Have been trying to upgrade IOS4 to current version for the first time, on my Iphone 4 and Ipad1
Backed up all data to I tunes as advized before downloading the upgrade
Now the sync starts and then stops
I Tunes keeps giving the following error message--
I tunes could not connect to this I phone/I pad . An unknown error occurred (0xE800000A)

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