HT4972 iPhone 3GS will not update to IOS 5

iPhone 3GS, which should be compatible with IOS 5, will not upgrade.  I have synced with iTunes and it says there are no further updates, and there are no software updates available on the phone, and yet in the 'about' section of General Settings it says it is running version 4!!
How do I get it to update to IOS 5 if iTunes is telling me there are no more software updates!?
Thanks

Hi
Yes, upon checking the model number it looks as though it is actually an iPhone 3G!!  The box said 3GS but I think my friend must have given me the wrong box!
Thanks, issue solved!

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