HT4972 iphone 4S unable to exit restore

Hi, this morning I opted to upgrade the iOS 6 when it was available for update, to my surprise, my iPhone 4S went to a restore mode and froze which never came out of it.

I have an iphone4s, the update downloaded to my Macbook Air but the install to the phone failed and it reset the phone to factory defaults (wiped it).   I'm having problems getting it to restore from the backup as well.

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  • IPhone 4 unable to be restored by iTunes.

    iPhone 4 unable to be restored by iTunes.  Following 'restoration' it returns with the message 'iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes.'  How do I successfully restore my iPhone?

    press ' ok'  and then ' restore iPhone'
    If the restore seems successful and then the message comes up again: try on another computer. If the issue persists on another computer: the device needs hardware repair.

  • IPhone 5 Unable to be Restored

    Yesterday, my six-month old iPhone 5 randomly stopped responding (black screen). The Home / Power buttons did not trigger any response from the device, even when attempting a reset. I tried plugging the device into my PC, to no avail. I then plugged the device directly into an outlet and tried the reset again, which worked. The phone rebooted and all was well. I plugged the phone into my PC again, using it periodically throughout the night and upon waking up this morning, I encountered the same issue. This time, everything I've tried has failed. After several reset attempts, the device is now demanding I complete the restore process.
    Unfortunately, it's taken me several hours to get the restore process to even start, having received several errors ranging from 4005, 4013, 4014 and "device not found". My most recent attempt finally appeared to be working however, iTunes displays "Waiting for iPhone" and the progress bar displayed on the phone itself has not moved at all in the last 90 minutes. My iCloud storage is approximately 1.5 GB, and with a 40 MB connection, I shouldn't be having any issues.
    I've looked at about two dozen support articles, so I don't believe there is anything that can be linked to that will be of any use. I've updated iTunes, updated my Windows OS, rebooted my system, etc, etc, etc.
    I'm currently using update 7.1.1, as it initially prompted me to update to 7.1.2 upon doing the restore. I'm assuming this update has caused this device failure (unsurprisingly).
    At this point, I'm lost as to what to try. I refuse to pay the ridiculous prices Apple charges to fix malfunctions not caused by the user. I essentially need to pay them to tell me "yep, it's junk", which is silly.

    Hey Orbit Storm,
    Thanks for the question. I understand you are experiencing a few issues with your iPhone 5. It sounds like you were able to get the iPhone working again after following the power-related steps in this resource (resetting while connected to power):
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/TS2802
    I also see that you received a few error messages when attempting to restore your device. I imagine you may have already looked up these error messages, but just in case here they are:
    iOS: Restore errors 4005, 4013, and 4014
    http://support.apple.com/kb/TS5314
    At this point, it sounds like the device is stuck in the restore process. If this issues still persists, you may want to try restoring your device with another computer/usb cable and also using recovery mode:
    If you can't update or restore your iOS device
    http://support.apple.com/kb/HT1808
    Thanks,
    Matt M.

  • My iphone 4 went into recovery mode for some reason and it is unable to be restored. any ideas how to fix this?

    my iphone went into recovery mode for some reason and is unable to be restored. it wont turn on and when plugged into a charger it shows a usb and itunes symbol. so i plugged it into my mac and connected to itunes then itunes said it has detected a phone in recovery mode and needs to be restored. so it goes through the restoration process for a couple minutes or so then stops and says itunes is unable to restore because an unknown error occurred (2001) or (2006) and other times i try it says its unable to restore because itunes cant detect the device... any ideas how to fix this?

    Errors 2000-2009 (from Apple support): If you experience this issue on a Mac, disconnect third-party devices, hubs, spare cables, displays, reset the SMC, and then try to restore. If you are using a Windows computer, remove all USB devices and spare cables other than your keyboard, mouse, and the device, restart the computer, and try to restore. If that does not resolve the issue, try the USB issue-resolution steps and articles listed for Error 1604. If the issue persists, it may be related to conflicting security software.
    2001: Use up to date software. Make sure your device is in DFU Mode: http://www.iclarified.com/entry/index.php?enid=1034
    2006: Use a different USB cable. Possibly the one that came with your iPhone.

  • I am unable to update/restore my iPhone on my MacBook after attempting to downgrade iTunes 10 to iTunes 9.2

    I am unable to update/restore my iPhone on my MacBook after attempting to downgrade iTunes 10 to iTunes 9.2. I am currently running iTunes 10 on my MacBook right now because it was my only option to get iTunes back on my MacBook. Everything is fine with syncing my device but the only problem I keep encountering is the restoring and updating options. When I restore my device it tells me that It could not be restored at this time. When I update it, iTunes tells me that it cannot complete the current build. I know for a fact I am missing some files that were deleted when I attempted the downgrade. Anybody know what files I am currently missing that is causing this?
    - Jonny Appleseed 

    acarstensen,   Help has arrived! Let's take a closer look to see what's going on. Does your device have any physical/liquid damage? Did this issue begin after a recent software update or app download?   EfrainM_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

  • My iphone froze last nite and i was unable to exit the app i was on, it then switched the screen off as if it was not in use, now i am unable to open my iphone or switch it off, calls are still comin thro as phone is vibrating but im unable to answer

    my iphone froze last nite and i was unable to exit the app i was on, it then switched the screen off as if it was not in use, now i am unable to open my iphone or switch it off, calls are still comin thro as phone is vibrating but im unable to answer as cant activate the screen?????
    pls help

    See Here for  >  Frozen or unresponsive iPhone
    Try this First...
    Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
    Wait for the Apple logo to Appear...
    Usually takes about 15 - 20 Seconds... ( But can take Longer...)
    Release the Buttons...
    http://support.apple.com/kb/ht1430
    More Info here...
    https://discussions.apple.com/message/19521062

  • Iphone 4 unable to extract picture after restoring from backup.

    Hi all
    i m currently using a iphone 4 and while before restoring i have done the back up and after restoring all 2500 pictures was gone and no way to extract. But making use of other third party software all picture was found but due to purchase software thus never make any purchase to retrieve all picture back.
    can anyone help to resolve the problems above mention and seem like the jepg file has became a document file instead?

    Hey there spam242,
    It sounds like the restore process will not complete successfully and the phone will not boot up. I recommend starting by resetting the phone, then try restoring again.
    If your device stops responding, you can reset it by pressing and holding both the Sleep/Wake and Home buttons for at least ten seconds, until the Apple logo appears.
    From: iOS: Turning off and on (restarting) and resetting
              http://support.apple.com/kb/ht1430
    If the issue persists, then I would next put the phone into Recovery Mode and try again.
    iOS: Unable to update or restore
    http://support.apple.com/kb/HT1808
    Take care,
    Sterling

  • HT201263 my iphone is unable to restore or update, it says the iphone could not be restored. this device isn't eligible for the requested build.

    my iphone is unable to restore or update, it says the iphone could not be restored. this device isn't eligible for the requested build.

    sounds like your phone was jailbroken.  If this is the case, you're hosed.

  • My iphone 5 got suddenly slipped into recovery mode when i was updating my phone with the latest update. I request the officials to act fast and come up with a recovery solution because the phone is unable to get restored on itunes due to error 3

    My iphone 5 got suddenly slipped into recovery mode when i was updating my phone with the latest update. I request the officials to act fast and come up with a recovery solution because the phone is unable to get restored on itunes due to "error 3" when ever i am trying to restore and neither of the istores have the solution for the same.

    Hi, Milanista5
    Thank you for visiting Apple Support Communities.
    When experiencing issues restoring or updating an iPhone, here are the best articles to go through.  If you received a specific error number when restoring, see the section labeled Get more help in the second article below.
    iOS: Unable to update or restore
    http://support.apple.com/kb/ht1808
    iOS: Troubleshooting update and restore issues
    http://support.apple.com/kb/ts1275
    Cheers,
    Jason H.

  • HT1414 I am unable to power off my iphone 4. I have restored to factory settings and restored a back-up. Please help?

    I am unable to power off my iphone 4S. I have restored to factory settings and restored a back-up. Please help?

    How are you trying to power it off?
    And does a physical reset work?

  • My iphone not start it want restore but im unable to do this plz teel me about this........

    my iphone not start it want restore but im unable to do this plz teel me about this........

    Tried it. When I'm trying to upload the video, though, I'm getting an error that reads "iPhoto cannot import your photos because there was a problem downloading an image." So what do I do?

  • IPhone 5 unable to connect to WiFi

    iPhone 5 unable to connect to WiFi - signal good, iPad connects fine but iPhone comes up with error message "Unable to join the network". I've tried reboot. Any ideas?
    Thanks

    I called Apple and explained the problem.  After I explained the wifi connection problems, they said it was a hardware issue and sent me to my local Apple store and exchanged mine for a new iPhone.  I backed it up prior to getting the new phone and it was easily restored. 

  • Unable to exit my songs....., Unable to exit my songs.....I'm stuck.. When I close GB and open it again is still on "my songs" ...what should I do?

    Unable to exit my songs....., Unable to exit my songs.....I'm stuck.. When I close GB and open it again is still on "my songs" ...what should I do?

    When I close GB and open it again is still on "my songs" ...what should I do?
    That doesn't actually sound like a problem. If you were viewing "My Songs", switch apps then go back to GB this what should happen. If you were playing an instrument then it should restart with that instrument selected etc. However if you can't get from the "My Songs" display to a song then I guess something is amiss.
    More drastic troubleshooting steps would be...
    Remove the app and reinstall it or
    Backup and then restore the device.
    See also http://www.apple.com/support/ios/garageband/
    tt2

  • I got a new iphone 6.  When I restore my phone from my icloud backup my most recent photos and messages not restored from icloud backup.  How do I get the most recent backup onto my new phone?

    I got a new iphone 6.  When I restore my phone from my icloud backup my most recent photos and messages not restored from icloud backup.  How do I get the most recent backup onto my new phone?

    Hello, Anita.  
    Thank you for visiting Apple Support Communities.  
    I understand that you are wanting to restore your new iPhone 6 from an iPhone 5 backup.  This sounds like the iOS version of your old iPhone 5 may be newer than what was installed on your iPhone 6.  Try going through the steps in the article below.  
    iOS: Unable to restore from backup of a newer device
    I would also check to see the backup dates in iTunes and if the  backup is located on iCloud instead of iTunes.  
    Back up and restore your iPhone, iPad, or iPod touch using iCloud or iTunes
    Cheers, 
    Jason H.  

  • My iPhone won't finish a restore, error -50

    I installed new security software in September of this month.  I didn't think it would have an impact on the updates for my iPhone via iTunes.  The last time I did an update, it asked if I wanted to restore.  I did, however it didn't finish the restore.  So, now every time I plug my iPhone into my computer (iTunes starts up), it asks if I want to finish the restore.  I say "yes" and immediately an error message pops up saying "unable to finish restore, error -50."  From reading the articles online, I've made sure I've got the most recent iTunes (check); all the updates for my computer are done (check); and it appears the next step is to temporarily uninstall security software.  Any ideas?

    Can you use your iPhone at all? If so, you can do a restore from the phone.
    Go to Settings > General > Reset (at the bottom) > Erase All Content and Settings.

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