HT4972 iphone wont update? brings up network error

my itunes wont find the update and let me install it

Temporarily disable all security software on the computer.

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HT4623 My iPhone wont update to iOS 6.1.3 I receive an error message after about 6 minutes

My iPhone wont update to iOS 6.1.3 I receive an error message after about 6 minutes

If you're having issues doing the update directly on the phone, try using iTunes on your computer to complete the update.
Ensure you've done a backup & imported any photos or videos from your camera roll first, just in case something goes wrong.
~Lyssa

My macbook pro is connected to internet via my time capsule but my iPad and iPhone won't. it shows wifi connection to the time capsule but when i go on to the internet on the iPad or iPhone, it comes up with network error. can anyone help?

my macbook pro is connected to internet via my time capsule but my iPad and iPhone won't. it shows wifi connection to the time capsule but when i go on to the internet on the iPad or iPhone, it comes up with network error. can anyone help?

This can be caused by a number of issues.
Was everything working and then suddenly stopped??
Or is this a new clean setup and has never worked.
Do you have a cable modem which is not a router and the TC setup in bridge? That will cause it. The TC must be in router mode, ie dhcp and nat.
Check the IP the MBP gets including dns and gateway..
Then check the ipad/iphone.. post what IP dns and gateway (router in applespeak) they get.

HT1386 My iphone wont sync and shows an error number (13019)... What does this mean???

My iphone wont sync and shows an error number (13019)... What does this mean???

http://support.apple.com/kb/TS2830

TS3694 I am having problem with my iphone 3g update, its showing 1015 error. someone please help me out. Thanks

I am having problem with my iphone 3g update, its showing 1015 error. someone please help me out. Thanks

nomibutt wrote:
... its showing 1015 error.
Unauthorized modification of iOS
http://support.apple.com/kb/HT3743
ERROR 1015...
This Error Code is indicative of the Device being jailbroken / Hacked...
Sorry... But...
The discussion of Jailbroken Devices is against the Terms of Use of this Forum.
You will need to look elsewhere.

IPhone 3Gs - iOS4 update problem, iTunes crashed, iPhone wont update

Hello!
Yesterday, I finally decided to upgrade my iPhone 3Gs to iOS 4 from 3.1.2 after having returned to my relatives house in europe. However, during the update, I got an error from iTunes (I can't remember what it was, it had a red circle with a white X and say something "unknown" had happened) and iTunes crashed. Then when I tried to update again, iTunes told me that the iPhone was in Recovery mode and had to be restored then updated.
Well, I was pretty mad about this because iPhoto failed to copy some of my videos and photos that I did not want to loose, but I went on with it. Almost immediately, the message "Restoring iPhone Software" came up and the iPhone screen changed and the status bar on my Mac Book went to what looks like 95%. On the iPhone it looks as though its around 60%.
It had been like this for four hours, and I decided to call Apple support through skype since I am not at home in the USA, they told me that it can take up to or even more than 10 (ten!!!!) hours for it to restore!
So I left it on over night, its now been 15 hours and the iPhone is still at 60% and on my Mac Book Pro I still get the message "Restoring iPhone Software" and its still at 95%.
I have a 12 hour flight to the US in a few days, and I would like to know if there is a way to fix this. The phone was running 3.1.2 before I decided to upgrade.

I managed to fix this by connecting the iPhone to another computer, this time a PC using Windows 7 (because the only mac I have is my MacBook Pro late 2009 edition), and the iPhone restore and update worked in less then 5 min.
Also, it looks like the apple rep was mis-informed as the backup DID SAVE my photos and videos!

My Iphone wont update

I tried to update my iphone 4s to 8.2 but now its telling mme to connect to itunes. I only have a work computer I use and cannot conect to itunes. I have no way of using my phone right now. Help!

Mine wont update because it requires to much storage and wants me to delete stuff.
That's pretty messed up that I have to delete items on my phone just to update it!!
Than again, I'm seeing lots of 4S users having issues with the new update so maybe it's best we can't update!!
Thanks a lot Apple!!!

HT204266 iphone wont update apps

my iphone 4gs wont update apps - i have tried signing in and out of the app store. also rebooted and tried syncing with laptop. just keeps asking for my password and when i put it in it goes back to update

Did you already try to reset the phone by holding the sleep and home button for about 10sec, until the Apple logo comes back again? You will not lose data by resetting, but it can cure some glitches after installing new apps or software.
If this does not work, set it up as new device, explained in this article:
How to back up your data and set up as a new device

IPhone 3GS - Update Failure. Multiple Errors.

iPhone: 3GS
Purchased: 12/2009
OS: XP Pro 64
iOS pre-Fail: 3.1.2
-Clicked Update to bring my firmware to 4.2.1. Error 1403.
-Clicked Restore to bring back my new brick. Error 3194.
-Held home+power to bring to DFU Recovery.
-Manually Downloaded 4.2.1, attempted to shift+restore: Error 1601.
-Uninstalled iTunes+Apple related software. Reinstall.
-Manually Downloaded 3.1.3, attempted to shift+restore: Error 3194.
-Manually Downloaded 3.1.2, attempted to shift+restore: Error 3194.
-Clicked Restore to try to bring it back. Error 1601.
-DFU Recovery
-Switched USB ports, shift+restore to 4.2.1. Error 1601.
-DFU Recovery
-Shift+restore to 3.1.3. Error 3194.
As you can tell, I've been banging away at this for a little while. It's not working. When the shift+restores fail to update, I get white screened on my iPhone 3GS. I can't bring my phone back to the original settings, I can't update it.
I've restarted my computer in here a few times, switched USBs etc. Any advice as to what I'm doing wrong?
*EDIT*
Note, most of these errors occur on verify with Apple, the shift+restore to 4.2.1 fails while preparing.

The 3194 error appears to have something to do with the digital signature of the OS file that you downloaded. I found this "fix" that people use to downgrade their OS, no reason why it shouldn't work for the upgrade too.
* 1) First navigate to “c:\windows\system32\drivers\etc\” and open the ‘hosts’ file in notepad. To do so, right click on the file and select Open With->Notepad. At the end of the document, add this string “74.208.10.249 gs.apple.com”.
* 2) Now connect your iPhone to iTunes in recovery mode. To do so, first switch off your device. Then press the Home button on your handset and connect the USB cable. As soon as you connect the USB cable, the device will boot up and a “Connect To iTunes” screen will be displayed. Users can now stop pressing the Home button.
* 3) Fire up iTunes now. You will see your iPhone/iPod Touch detected in recovery mode. Now, whilst pressing the Shift key for Windows users or Alt key on the Mac platform, click on the Restore option.
* Now just select the original OS x.x.x and voila, you are done. Now you can again enjoy OS x.x.x on your iTouch device.

Problems updating the ipad2 - network error message

I keep trying to update the ipad2 thru Itunes - which i updated to 10.5 I keep getting an error message of network connectivity. Called my internet provider, Comcast, and plugged modem directly into laptop. Still a problem. Called Apple and the guy said lower the anti-virus setting. Did that. Still getting this error message and now have had the connection from being on hold to a person ring for nearly 15 minutes. VERY DISAPPOINTED with the three different tech people I have spoken with giving me three different answers, and I'm still not updated. HELP HELP HELP

About iTunes Store authorization and deauthorization
iPod: Troubleshooting songs and audiobooks that won't play
iPod does not play content purchased from the iTunes Store

HT201210 iphone wont update

ok so i keep plugging in and unplugging my iphone 4 tryying to to update it on itunes and it just wont budge on the top screen its shows up as if its about to start but it never does i left my phone plugged n for alomost 5 hours and came back and it still was doing the same thing. ugh trying to go from ios6.1.2 to ios6.1.3 ~_~

i forgot to mention it wont let me restore either

Brand new iphone wont update, stuck in recovery mode

So I just bought a brand new iPhone 5S today, and when I plugged it into iTunes I saw that there was an update for iOS 7.1.2. When I tried to update my phone, iTunes downloaded the update but wouldn't apply it to the phone, instead giving me a "waiting for iPhone" message. After a while I tried reconnecting the phone but iTunes stopped recognizing it and my phone was stuck with the iTunes logo and charger on-screen. I then put my phone in recovery mode - no results. I tried syncing it with another computer, but I can't restore the phone without it also installing 7.1.2, which doesn't work and just gets stuck on "preparing to restore iPhone." Is there anything I can possibly do to make my new phone work again? Did 7.1.2 actually just kill my phone?

Hello rph30,
Thanks for using Apple Support Communities.
First, since your iPhone is not being recognized by iTunes, even though it is in recovery mode, please follow the appropriate link below for the computer you own:
iOS: Device not recognized in iTunes for OS X
http://support.apple.com/kb/TS1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Then ultimately go through the recovery process:
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
Take care,
Alex H.

Iphone wont update on iTunes? Help!

Hi, I need help! I'm not able to update my 4s on iTunes . It starts back -up but only gets as far has 2/7 & then says it can't back-up! Any suggestions? It also needs to be forced closed after because my pc freezes?

I forget if Step 2 is Applications or not, but some people have had an Application that was not fully installed on their iTunes or their iPhone and this has caused it not to Sync. Take a look through your Apps and just see if you downloaded one that is not as yet fully installed.

My iphone wont sync i get -9808 error message

DOES ANYONE GET A -9808 ERROR MESSAGE WHEN TRING TO SYNC TO ITUNES I TRIED DEAUTHERIZING AND GET THE SAME MESSAGE

try this page for solution possibilities:
http://support.apple.com/kb/TA38603?viewlocale=en_US
if none of those work i suspect it could be an issue in the hosts. lemme know how that page works for you
make sure to backup your data manually before doing so :]
also after you do the check for updates you should restart your computer immediately after.

Wont update message displays: An error has occured while downloading software .......

please help!!
Iam trying to update my playbook 16GB but each time i accept and try to apply the update i get a pop up in middle of screen saying:
An error has occured while downloading software for your device. Please verify your internet connection or try again later, if the problem persists.
now this is driving me insane no matter what i try it doesnt seem to manage to get past this step of the update!!
Has anybody got ANY tips or advice please!!

Without knowing if you have received an update before it's difficult to be sure. The last update was feb 2013 so don't know why you need an update, unless it's a wipe or a repair.
Lets assume you live in the "western world" then try a friend's house or a free wifi spot to do the update. it's easy for playbook to get upset with router wifi settings.
Sarah.

HT4972 iphone wont update? brings up network error

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