HT4972 ipod touch 3rd gen update issues

I have an ipod touch 3rd gen and i can not get it to update. when i try it goes through the motions of downloading the update and then after a little while it says error that it can not be updated... any thoughts on what to do?

Which version of iOS do you currently have on your iPod? I know the sign off for your discussion says iOS 4.3.3, but I don't know if you entered that information or it was automatically generated.
What capacity is your iPod - how many GB?

Similar Messages

  • HT201263 Ipod touch 3rd gen updating

    have  an ipod touch 3rd gen. it has ios 4.2 how and where can I get an update I can't find one in itunes and auto update say 4.2 is the latest

    tamarareyna wrote:
    No, I do not have a 2nd generation it is apsolutely a 3rd.
    Prove it.
    Time and time again, this forum sees posts from people who insist that their iPod is 3rd generation, when it is not, and they continue to argue their case after being told this horrible fact by many of the very experienced contributors to this forum.
    See this page; http://support.apple.com/kb/HT1353 for help in identifying your model.
    I'll give you a heads up. This screenshot is part of that page;
    Note very carefully, the 3rd generation on that list. If you have an 8GB (or 16GB) iPod - it is not - I repeat, it is not - 3rd gen. If it has Model No. A1288 etched into the back casing, then that is a 2nd gen Touch.
    Now - frankly, you don't need to prove anything to me. You can continue to argue with me if you like, but if iTunes is telling you that your iPod is up to date, then your claim appears unlikely. Furthermore, iTunes won't let you install any iOS higher than iOS 4.2.1.
    This post was submitted before seeing tamarareyna's latest reply, confirming that it is a 2nd gen Touch.
    If it makes you feel any better, I too have 2nd generation Touch.
    Message was edited by: the fiend

  • Ipod touch 3rd gen software issue????

    I have a 3rd gen ipod touch which is currently on software version 4.2.1.
    Everytime I try to download a new app it comes up on the ipod and on computer if trying to do it through that, that the the app "requires software version IOS 4.3" or this "app is incompatible with the ipod", i have gone through itunes to try and update software but it states that the current software 4.2.1 is the most recent. It also went through a backup stage and randomly restored the settings and i've lost everything.
    It still wont give me an option to update the software therefore resulting in me not being able to install new apps
    All help is greatly appreciated.
    Thanks

    It sounds like you actually have a 2nd gen iPod Touch. If so, the last iOS level that supportsit is 4.2.2.
    What is the model number on the back of your iPod?
    The iPod touch (3rd generation) can be distinguished from iPod touch (2nd generation) by looking at the back of the device. In the text below the engraving, look for the model number. iPod touch (2nd generation) is model A1288, and iPod touch (3rd generation) is model A1318.

  • Will Apple cover me if updating to iOS5 on ipod Touch 3rd gen ruins/bricks it?

    I have heard stories of some people's apple products not working/bricked after attempting to upgrade to iOS5.
    I have a 1.5 year old ipod Touch 3rd gen. No warranty on it from Apple (tho I do have one from Square Trade for ADH, but I called them and they said if it is a software issue, they don't cover it.)
    I am very concerned about d/ling the ios5 upgrade and it ruining my ipod touch.  In effect, I will take a device that could fetch almost $200 on ebay (which I could then use to upgrade to a Touch 5gen), and turn it into a worthless piece of junk if I upgrade and it ruins it.
    Also, I know that they have released 5.0.1 (beta I believe?) for update.   I still read stories on here from people waiting until now (Nov, a month after it was first released when so many people tried to d/l it and had terrible problems), but now are still getting network timed out error msgs, etc.
    So is there ANY protection from Apple if their update should screw my ipod touch??
    Should I just wait longer for a final, stable version  of ios 5? (like v5.1)  Or just totally skip the iOS 5 upgrade and stay safe with iOS 4?  I don't know that it is really worth the $200 loss risk to upgrade to iOS5.  (i.e. 3rd gen doesn't have the ability to find and lock/wipe my lost touch, etc.)
    I do know that I should:
    1) install itunes 10.5 anew on my laptop  (itunes and syncing WAS done on my tower, until I just got it back from being serviced for some Major problems/virues/malware/etc.  I'm not comfortable using it, as the problems on it included not being able to start Local Services, connect to the internet, no audio services, etc.  The guy says it is booting up and services are working now, but you never know....But i digress...)
    2) be on AC and not battery on my laptop
    3) be hardwired (ethernet) to the internet and not use my wireless connection
    4) turn off Windows 7 Firewall, and disable my PC Tools Spyware Docter with Antivirus.
    So, what do you all think? should I wait until later to upgrade to say os 5.1?  Should I even RISK upgrading to iOS5 on a touch 3gen and lose almost $200 cash?  And will Apple give me ANY protection should it ruin my touch?  (I seriously doubt it.)
    Thanks for input.
    Dave
    Kentucky

    Before proceeding with the update, it wouldn't hurt to manually back up the iPod in iTunes by right->clicking on it from under the Devices section and choosing Backup.    See this article for more information on what is stored in the backup.
    http://support.apple.com/kb/HT4946
    Also make sure that any content you may have synced to the device from iTunes, such as Music, movies, TV Shows, podcasts, etc. are all stored on your computer and in iTunes before updating the iPod's version of iOS.
    Otherwise, I would go ahead with the upgrade.  I didn't have any issues with it on my iPhone.
    B-rock

  • I downloaded a recommended update and since then my ipod touch (3rd gen) is frozen and wont turn on (1604 error)

    I downloaded a recommended update and since then my ipod touch (3rd gen) is frozen and will not turn on. I try restoring factory settings but the process terminates with a 1604 error. I have researched this problem on the net and think i have tried everything, but still no joy. I have tried removing all apple and itunes software and reinstalling, updating the apple drivers - nothing has worked. I am using itunes 10.3 on my pc, windows xp.
    If anyone can help me i would be extremely grateful - I am off on holiday on thursday and would love to have my ipod with me!
    Many thanks in advance.
    Craig.

    Error 1604: This error is often related to USB timing. Try changing USB ports, uninstalling and reinstalling USB ports, and other available USB troubleshooting steps (troubleshooting USB connections, device not recognized properly, computer won't recognize a FireWire or USB device). If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
    If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
    Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode, put it into Recovery Mode.
    Restore and wait for error 1604.
    When prompted, click OK.
    Close and reopen iTunes while iPhone remains connected.
    iPhone should now be recognized in Recovery Mode again.
    Try to restore again.
    If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
    Above is from:
    http://support.apple.com/kb/TS3694

  • HT3576 Ok so i have this iPod touch (3rd gen) and i'm trying to update it through iTunes and when i click  check for update it keeps saying this version of iPod software (2.2.1) is your current version. what do i do? how do i update it?

    Ok so i have this iPod touch (3rd gen) and i'm trying to update it through iTunes and when i click  check for update it keeps saying this version of iPod software (2.2.1) is your current version. what do i do? how do i update it?

    You have a 1st generation iPod Touch. It can not be upgraded beyond iOS 3.1.3, it is available at the link below.
    http://support.apple.com/kb/HT2052

  • My ipod touch 3rd gen will not update to 4.3. It says it is the current version

    when i try to update my ipod touch 3rd gen to 4.3 on itunes it says "your ipod is up to date" and "this is the currnet version".  But when i try to buy certain apps it says "you must have version 4.3 to download this app" what do i do? i have 4.2 and i have even clicked the "check for update" button and waited for the automatic update check but it always says its the current version even though its not! please help me!

    You appear to have a second generation iPod touch, not a third, and those can't be updated past 4.2.1. Apple sold 8GB second generation models at the same time as the third generation ones.
    (70782)

  • Itunes says that the version of software on my ipod touch 3rd gen is up to date, but IOS 5 is avaliable. I have checked for software updates for days but it keeps saying that 4.2.1 is the current version. Why cant i get IOS 5?

    itunes says that the version of software on my ipod touch 3rd gen is up to date, but IOS 5 is avaliable. I have checked for software updates for days but it keeps saying that 4.2.1 is the current version. Why cant i get IOS 5?

    bradenfromwaikerie wrote:
    itunes says that the version of software on my ipod touch 3rd gen is up to date, but IOS 5 is avaliable. I have checked for software updates for days but it keeps saying that 4.2.1 is the current version. Why cant i get IOS 5?
    because you do not have a 3rd generation device. The OS Version says so , otherwise you would be at 4.3.5 minimum and also Itunes is also always correct in determining if you have the latest OS ( if not it fetches the newest from Apple's Servers ) . And because a 2nd generation iPod stops at 4.2.1 you can't get the newest OS, because your device is old. Buy a new iPod , they have iOS5 preinstalled.

  • HELP. Ipod Touch 3rd gen won't switch on after updating to OS 4

    So here's the thing. I tried to download and install the new OS 4 (i think i had iOS 3.1 before) to my Ipod Touch 3rd gen. Since it was taking a bit too long, i left it hooked up to the laptop for an hour to do some errands. When I got back, the laptop was on standby mode. I checked Itunes and it had this prompt saying update failed or an error occurred (#1602 I think but I don't know what it meant that time). I then checked my Ipod Touch and it was switched off. So we figured maybe the battery got drained while we were gone and tried to plug it via AC charge for 10 minutes. Nothing happened. I tried to hook it up to the laptop, no luck there either. The charger worked fine for an Ipod video we also have. I'm scouring the webs for what to do, Im getting worried. hope someone can help me in this. Thank you.
    (and additional question. I'm here in the Philippines right now but this Ipod Touch was my sister's, I think she bought this last year in the US. She just sent it to me this month. So if I take this to the local Apple store, can they do something about my problem? Assuming I cant fix anything by tomorrow. Thanks again folks.)

    First I would charge it for an hour and then:
    - Have you tried resetting the iPod:
    Press and hold the On/Off Sleep/Wake button and the Home
    button at the same time for at least ten seconds, until the Apple logo appears
    - Next would be to place the ipod n recovery mode and then try to restore it via iTunes. For recovery mode see:
    http://support.apple.com/kb/HT1808

  • Ipod Touch 3rd Gen Wiped with Latest iTunes Update

    Hi,
    I had my ipod touch 3rd gen up to date with the latest firmware 5.x whatever it was. Then recently they released a new iTunes update which i downloaded and updated. Although doing this itunes update wiped everything off my ipod. I manually manage my music and this is very annoying to have to reselect all the songs i like and to put it back in. What could be the reason for this ? and what could i do to make sure this doesnt happen again!
    I had already just recently manually added all songs again when OS5 had just released and having to do it now for the 2nd time after that just seems annoying.
    Please Help
    Thanks!

    I would just go to the Apple Store and search for headphone with mic under iPod accessories.

  • How to update ipod touch 3rd gen 64GB (A1318) to iOS 7. iOS 6 or iOS 7 required to install apps like youtube and soundcloud.

    Hello Apple,
    I have an iPod touch 3rd gen 64GB (A1318) and I wish to install apps like youtube and soundcloud from the app store. But most of the apps require iOS 6 or 7 for them to be installed into the iPod touch. So, how can update my iPod touch to iOS6 or 7. As the lasted update available is only iOS 5.1.1
    Kindly help me to get the apps installed into my iPod touch.
    Thanks.

    That iPod touch can't be updated past 5.1.1. If desired, click here and try following the instructions.
    (115536)

  • Updated my iPod touch 3rd gen to 5.0.1 from 4.3.2 and now the screen my iPod won't work anymore.

    Updated my iPod touch 3rd gen to 5.0.1 from 4.3.2 and now the screen my iPod won't work anymore. I restored it, I backed it up and I held the power and Home buttons for the reboot and still nothing. I've been looking to see if any one had the same problem and one guy did but they tOld him it was his hardware, but I don't think it was because my friend was able to get it working but it would stop working again like in 10min. So, has anyone had the same problem and can help? Please, I will greatly apretiate it. :)

    What do you mnean that the screen does not work?
    When you touch the screen the iPod does not respond?
    Nothing shows on the screen?
    Or what?

  • I have a Macpro Book and I just downloaded new software to my ipod touch(3rd gen).  Now itunes does not recognize it nor will it turn on.  I believe it just downloaded but did not update the software.   What do I do?

    I have a Macpro Book and I just downloaded new software to my ipod touch(3rd gen).  Now it does not show up in itunes nor does it turn on.  I believe it just downloaded the software and never updated it.  What do I do?

    You appear to have a second generation iPod touch, not a third, and those can't be updated past 4.2.1. Apple sold 8GB second generation models at the same time as the third generation ones.
    (70782)

  • Why cant i update my ipod touch 3rd gen?

    why cant i update my ipod touch 3rd gen? it says that theres network problem and ask to check my network settings. help me please

    Try disabling your computer's security software during the downloading and installation.  I found that rebooting my router and modem helped too.

  • Cannot upgrade my iPod Touch 3rd gen from 4.2.1 to 4.3.2. I click the button "check for updates" on iTunes and it says "This version of the iPod software (4.2.1) is the current version."

    Cannot upgrade my iPod Touch 3rd gen from 4.2.1 to 4.3.2. I click the button "check for updates" on iTunes and it says "This version of the iPod software (4.2.1) is the current version."

    1.Go to http://www.felixbruns.de/iPod/firmware/
    2.Download the iPod Touch 3G 4.3.2 Firmware to your desktop.
    3.Go to your iPod summary, then hold shift.
    4.Keep holding shift and click Restore.
    5.Go to desktop on the window that comes up and click the software.

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