HT4972 Lost contacts wen updated phone

Lost contacts wen updated phone and a previous device iPhone 3G contacts were placed on my new device

If you created a backup some time before the update, it is possible to get your contacts back. You can manually extract data out of the backup using a backup extractor software. It should be easy. It's a good idea as well to sync it with a PIM application as appropriate such as Gmail etc.

Similar Messages

  • Yet another case of lost contacts after updating to iOS 5

    I'm an iPhone noob cos my personal phone is a htc desire s and the phone I'm having problems with is my mother's.
    So since I didn't see anything about iOS 5 having any major issues, I updated from 4.X.X to 5.1.1. During the process, iTunes said 'backing up phone' or something like that, but after a while it said something like  'restoring phone to factory default' and I found this weird but thought nothing of it.
    After the update completed, I checked that the pictures and messages were there but didn't notice if the contacts in messages were there. Few days later my mother tells me that all the contacts were gone.
    Been trying for the past 3 hours to fix it. Syncing did nothing and for some reason, iTunes only had no previous backups!! I also didn't enable iCloud when setting up the phone for the first time after updating it so the disabling and enabling iCloud didn't work. The messages didn't show my contacts so I couldn't use the 'editing a contact' method. There aren't any contacts on windows contacts or anything else and the phone is rarely connected to the computer (apple noob here).
    I'm really out of ideas, many important contacts on the phone that she needs back. Any help is appreciated!

    Yeah I thought I should have before doing the update but with no warning on Apples behalf of the chance of files going missing I thought I would have been safe, especially as I backed up my iPhone before hand.
    Other people have been able to access their photos by using software like iPhone Explorer but even by looking in the file structure of my iPhone, none of the photos are there. I guess this just means I'll have to forget about the photos, and start again.
    I think it's just weird how I still have 45 photo stream photos on my device, just none in the camera roll. :(

  • Lost contacts when updating to OS 5

    I updated my iphone 4g to OS5 last night and lost all of my contacts.  Is there a way to download my contacts from my imac back onto my phone?

    When I go to settings, then icloud, if I scroll to the very bottom of icloud, the very last thing I can do is 'delete account.'  Does that mean delete the icloud account?
    Ian, I see that you have answered many questions from several people on this board and I for one want to thank you for taking the time to do so.  I' ve had my iphone for quite a while and am still very afraid of it.  I use it for the phone, getting my emails, and messaging.  I have never used any of the other features. 
    Now that I updated and lost my contacts, it confirms why I am so afraid of it.
    I would never use icloud so I can't even tell you why I got it.

  • Lost contacts after update to 4.3.2

    I updated my iPhone4 software to version 4.3.2 and now I have lost all of my contacts. How do I get them back? I have already tried right-clicking on my iPhone from within iTunes and selecting Restore From Backup... and that did not work. I have read that other people are having the same problem. What is up with the update 4.3.2?

    Robert..I too am having the same problem since updating my iphone 4 software to v 4.3.2.
    I am running a 2007 E Class with HPF v1 bluetooth module. Phone paired OK but contacts messed up.
    Contacted Apple and they said it was a Mercedes problem.
    Contacted my local Mercedes dealership and they said it was a known Apple softare update problem. They suggested I update my HPF module to the latest v2 which I did but it has made no difference to the messed up contacts list.
    Booked an appointment with an Apple 'Genius' but he said he had not heard of the problem. Iasked if the software update could be reversed but was told no.  The 'Genius' did offer to change my phone for one with the old software v 4.2 but unfortunaetly all the phones they had in stock had the newer version.
    I am returning my iPhone 4 back to Vodafone as it is no good if I can't use it in the car to keep in touch with clients.
    Back to good old Nokia for me.

  • Lost contacts when updated iPhone?  Where are they?

    Updated to 6.0.1. and when I went to use phone my contact have gone.  Any idea where they might be or how I can get them back?

    I've no idea what this is, sorry.  I've since tried a backup restore but only got favorite contacts back.  How would I find out what program is used during sync?

  • HT1414 lost contacts in update

    I updated and lost my contacts today?  how do I get them back

    Did you do the upgrade via iTunes? If so, it should have created a backup prior to updating and you should be able to restore from backup.

  • Lost contacts in I-Phone 4S

    Last week my I-Phone 4S lost it's contacts, I still have all my contacts in my I-Pad and have synced them both and backed them up to I-Cloud and my computer but my phone has still not uploaded the contacts. Any suggestions?

    Go to:
    Settings>Mail, Contacts, Calendars> Default Account (under contacts section) ... make sure it is selected to iCloud
    My phone did this as well and for some reason it selected On My iPhone by itself... no one can explain why.

  • HT4972 Lost contacts after ios5.0update

    I have updated my iphone with ios 5.0 and now my contacts have disappeared - can anyone assist???

    Did you make a backup anywhere?

  • HT4972 lost photos in update

    i updadted my iphone in i tunes and done everything as i should but i have lost all my photos

    Although photos in the Camera Roll are included with the iPhone's backup, so is a significant amount of other data. Photos/videos in the iPhone's Camera Roll can and should be imported by your computer as with any other digital camera, especially just before installing an iOS update.

  • HT4623 I recently updated my iPhone 5 to iOS 6.1 and lost all of my contacts.  My phone was less than 30 days old and I did not have an account with iCloud prior to the back-up.  Any way to restore my contacts or are they lost forever?

    I recently updated my iPhone 5 to iOS 6.1 and lost all of my contacts.  My phone was less than 30 days old and I did not have an account with iCloud prior to the back-up.  Any way to restore my contacts or are they lost forever?

    I have the exact same problem.  I did the update on my iPhone 5 yesterday, opted for the iCloud set up in the update and then it wiped my contacts.  They are not on my phone or in the cloud...

  • When I updated my iphone 4S to iOS 6.0, I lost all of my phone contacts.  How can I retrieve them?

    When I updated my iphone 4S to iOS 6.0, I lost all of my phone contacts.  How can I retrieve them?

    Just a guess here, but when you are in Contacts, look to the top where it says Groups.  Could yours be set to Hide All Contacts?

  • HT4623 I just updated my Iphone 4s to the new operating system and lost ALL MY CONTACTS on my phone. Everything else is there. HELP!

    I just updated my Iphone 4s to the new operating system but lost ALL MY CONTACTS on my phone. The contact list on my phone is completely blank. PLEASE HELP!

    Hello 6underwood,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    iOS: Troubleshooting car stereo connections
    http://support.apple.com/kb/TS3581
    If you are experiencing difficulties with the connection between your stereo and device, disconnect the device, and then power cycle the stereo and your iPhone, iPod touch, or iPad. When the Home screen reappears, reconnect your device. If you cannot power cycle the stereo, turn the car off and then back on to allow the stereo to power off.
    Best of luck,
    Mario

  • HT4623 Why on earth don't you tell people to back up contacts and photos before they update software? There was no mention of the need to back up until it was too late. I have lost hundreds of valuable phone numbers and photographs.

    Why on earth don't you tell people to back up contacts and photos before they update software? There was no mention of the need to back up until it was too late. I have lost hundreds of valuable phone numbers and photographs.

    The update process DOES back up contacts and photos, unless you interrupted the backup. The manual tells you to sync contacts to an app on your computer, and to import photos regularly to your computer. So Apple DID tell you to back up, you just didn't bother to read it.
    If you didn't sync yet (and even if you did) connect the phone to your computer, right click on its name, and choose "Restore from Backup". If there's more than one backup choose the one with a timestamp before you updated.

  • HT1391 i lost my itunes dat my system is updated.now wen i conncted iphone to my pc i did backup from "on this phone"tab i lost music wen i syncd how can i get my music back

    i lost my itunes dat my system is updated.now wen i conncted iphone to my pc i did backup from "on this phone"tab i lost music wen i syncd how can i get my music back.ive nt dne back up to ny othr extrnl devices.

    Rebooting computers does not cause files to disappear.
    Goofy fonts do not encourage others to read or respond.

  • Had trouble receiving texts, I did an IOS update, it lost everything on my phone. I had it synced to the computer it synced to my sister's iphone data and now I cant unlock my phone or do anything. I am receiving texts from her contacts meant for her!

    Had trouble receiving texts, I did an IOS update, it lost everything on my phone. I had it synced to the computer it synced to my sister's iphone data and now I cant unlock my phone or do anything. I am receiving texts from her contacts meant for her!
    We are from different providers so I dont know how this happened. All of my apps got changed to hers! HELP!!!

    Restore your iPhone with the backup for your iPhone or as new.

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