HT4972 My ipad 1 is stuck on IOS 4 as the IOS 5 update instructions do not work. When I use itunes update the software looks for an update file and the apple site doesn't have one!

My ipad 1 is stuck on IOS 4 as these IOS 5 update instructions do not work. When I use itunes update the software looks for an IOS 5 software update file and the apple site doesn't seem have one anywhere!

If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.0.1. For the iPad Mini the iOS is 6.0.2. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily.  Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
 Cheers, Tom

Similar Messages

  • I have purchased two audiobooks from iTunes. They play perfectly for about 13 minutes and then abruptly stop. I have purchased other audiobooks and have not had a problem. Please, any ideas on why this is happening and what can I do to fix it.  Thanks!

    I have purchased two audiobooks from iTunes. They play perfectly for about 13 minutes and then abruptly stop. I have purchased other audiobooks and have not had a problem. Please, any ideas on why this is happening and what can I do to fix it.  Thanks!

    As long as you use your computer like King Penguin stated for Report a Problem, you should be fine. If you can't get to your computer, are not using your computer, or your computer is not longer in the mix since you have been using your iPad, email iTunes support about the problem.
    http://www.apple.com/emea/support/itunes/contact.html

  • I have the new version of iMovie, and when i try to start the program, i can't because it says that it is looking for some movie files from the Iphoto, so all the program is locked up... how can i do to restart the program??

    i have the new version of iMovie, and when i try to start the program, i can't because it says that it is looking for some movie files from the Iphoto, so all the program is locked up... how can i do to restart the program??

    Hi
    Did You ever use - iPhoto ?
    Did You may be direct iPhoto to a different Photo Library
    As iMovie tries to find the appropriate photo library - it can get lost if iPhoto direct it into a Library on a not connected external hard disk or to a strange location - And iMovie HANGS.
    Do - When no other program is running that might interfere
    • Start iPhoto - BUT NOW KEEP alt-key (option key) DOWN during the full Start-Up process
    • Now iPhoto let's You select Photo Library
    • Select the one in Your Account / Home folder / Pictures ! !
    • Then iPhoto should start up OK
    • Now Quit iPhoto
    • START iMovie
    Does it still hangs - then I would suspect - iMovie Pref. file
    If it Run's OK - Then HURRAY !
    Yours Bengt W

  • Using iTunes to put my CD collection on my computer and then to my iphone5, I have an older Optiplex with 40 Gb internal and an external 1.5Tb drive. Question is can I get itunes to point to the 1.5 Tb drive to store my music, and if so how?

    Using iTunes to put my CD collection on my computer and then to my iphone5, I have an older Optiplex with 40 Gb internal and an external 1.5Tb drive. Question is can I get itunes to point to the 1.5 Tb drive to store my music, and if so how?

    Looks like I solved my own problem by going to itunes, preferences, advanced, media folder location.

  • TS3074 tired all the above... does not work.. cannot uninstall itunes cannot access itunes.   get message if I want this program to make changes to my computer.  I have tired to answer yes and no and neither one works.

    Tired all the above to help fix itunes.  cannot uninstall itunes or access itunes.  I keep getting the question Do I want this program to make changes to my computer.  I have answered yes and no, but neither one works.   Get error 1114 for itunes

    Try running several malware scanners to see if Kaspersky missed anything. It is best to run several as each will pick up things that the others miss. Some scanners you can try are:
    * [http://www.malwarebytes.org/mbam.php Malwarebytes]
    * [http://www.superantispyware.com/ SUPERAntiSpyware]
    * [http://www.lavasoft.com/products/ad_aware_free.php Ad-Aware]
    * [http://www.microsoft.com/windows/products/winfamily/defender/default.mspx Windows Defender]
    * [http://www.safer-networking.org/en/home/index.html Spybot S&D]
    If the above malware scanners do not find any malware or can not clear it, you should consider posting in one of these forums for specialized malware removal help:
    * http://forums.spybot.info/
    * http://www.spywarewarrior.com/index.php
    * http://forum.aumha.org/
    * http://www.bleepingcomputer.com/forums/
    * http://www.spywareinfoforum.com/

  • Why iPad mini retina smart unlock/lock function not working when I using 3rd party cover with magnetic

    I recently bought a leather case from store with smArt unlock/lock function with magnetic. I try to use it on my iPad mini retina when I try to close and open it doesn't work. I already on my smart unlock function inside setting. May I know where is the magnetic area  of iPad mini retina ?

    The "Lock/Unlock" feature is enabled by installing a compatible Smart Cover/Case (or third-party equivalent) with an embedded magnet in the correct position in the cover. Are you using a real Apple product? If not, the cover/case you are using may not have the magnet in the right place or may not even have one at all.
    If you ARE using a real Apple Smart Cover/Case and you have an Apple Store nearby, have them check both the case and cover you are using. You may have a bad magnectic switch on the iPad or a faulty cover/case.
    I also remember reading here of a Smart Case/Cover which had the magnet installed upside-down and was repelling rather than attracting. You might want to take the cover off and flip it to verify this...you'll have to slide the cover around in different positions on the right-hand bezel on the iPad to see if you can activate the magnet.

  • I have an error 130:9 in Photoshop Elements associated with AMT Subsystem failure. I have tried Licencerecovery109. Did not work. I cannot uninstall Photoshop Elements. I get an error 1316 and the program is reinstalled. Please advise.

    I have screen dumps of the errors but cannot paste them

    Hi Hans
    Just to summarise:
    If I run Photoshop Elements I get a window headed "AMT Subsystem failure".  It states "This product has a problem which requires that you restart your computer before it can be launched. If you continue to see this message etc. contact Adobe Technical Support etc. Error 130:9. http etc".
    I have tried to run LicenceRecovery 109. This did not work. I have tried other suggestions on the internet. Nothing worked. This included resetting FLexnet.
    I then tried to uninstall and reinstall Photoshop Elements. There is no repair facility. The uninstall gets about 95% through and then stops and replaces all the files. I get a window headed "Adobe Photoshop Elements 8.0 Setup".  It states "Error 1316. A network error while trying to read from the file C:\windows\installer\adobe photoshop elements 8.0.msi."
    That is the details of the two screen dumps which I have.
    Please advise.
    Tom Lloyd

  • After my daughter's Macbook Pro was fixed it asks for a username and password. She doesn't have one! Help!

    The hard drive crashed on her Macbook Pro (bought it in 2011) so she brought it to the Apple Store to get fixed. Now when she turns it on there's a blue screen with the Apple Mac OS X sign-in box in the middle asking for her username and password. She has no idea what they are and there's no way to get around it. I'm asking here so she can hopefully avoid bringing it back to the Apple Store. Help!

    Look at the manual for the router.  The password is on the router.  Then change the password in the router to something other than the default one and use that password when the iPod asks for it (it will only ask once, once it has the password/router combo in its memory, it will remember it)

  • I have been organizing my bookmarks into folders. There are a bunch of bookmarks that appear on the Bookmarks Menu that do not appear when I used the Organize Bookmarks option. Therefore I can't organize them. How do I get at them and move them to folders

    I used Organize Bookmarks to put some bookmarks in folders. When I had done all the bookmarks that appeared outside of folders in the Organize Bookmarks window, I closed it and looked at my bookmarks menu. Under my folders were some other bookmarks that I hadn't seen in Organize Bookmarks and when I used it again, they still weren't visible. Therefore, I couldn't move them into folders.

    Update - I discovered that the entire list of bookmarks can be accessed in the Organize Bookmarks window by clicking on the icon for Bookmarks Menu.
    This seem like odd interface behaviour to me.
    All the other software I use follows the pattern that an icon with a triangle to the left, which you click on to expand the menu tree downwards, shows the entire contents of the category when you click on the triangle. In other words, you don't get a different response by clicking on the icon from what you get by clicking on the triangle.
    It also seems odd to me that when an unsorted bookmarks folder is automatically provided that unsorted bookmarks would not be placed there by default.
    Anyway, by getting the list of bookmarks displayed this way I was able to simply right-click on items in the list and delete them, as I thought I should be able to do. Problem solved. Organize Bookmarks interface found to be somewhat unintuitive.

  • I have a Pavilon DM14016AU. The speakers does not work when I use quickweb, In skype works.

    Product Name DM1-4016AU
    Product Number a3u93pa
    Windows 7 64-bit
    Any issues running Windows but in quickweb I am not able to get sounds for the speakers.
    I am able to use skype without any problems.

    The only official way to unlock an iPhone is via the carrier to whom it is locked.
    Any other way of unlocking the device is hacking.
    How did you unlock the device?

  • Help! Javascript not working when object moved from one page to another!

    Hello all:
    I am new to Adobe Livecycle Designer (version 8.0). I have created a 3 page interactive pdf form with numerous objects (text fields, radio buttons, drop-down boxes, etc.), that our business wants to begin using soon.
    I am having difficulty with some of my Javascript not working with a few of my objects on page 2 of the form. Specifically, there is a drop-down box for "Country" on page 2 of my form. When the user selects, for example, "United States" from the list, I have Javascript that is supposed to change the "Currency" drop-down box rawValue to "US Dollars" accordingly (upon the change event).
    I think my Javascript syntax is proper, but I am not certain. Here is my simple Javascript associated with the "Country" drop-down box (Note: rawValue 80 = "United States" and rawValue 105 = "US Dollars"):
    form1.Page1.cmbContactInfoCountry::change: - (JavaScript, client) -
    if (this.rawValue == 80) {     
         cmbCurrency.rawValue = 105;
    This seems pretty straight forward and it WORKS when my "Country" drop-down box is moved to page 1 of the form, but it WILL NOT WORK when I move the "Country" drop-down box back to page 2 of the form (which is where it belongs).
    Does anyone have any suggestions or solutions? I have spent probably 6-8 hours racking my brain trying to figure out why it works when on one page, but it does not work when move to a different page. I am guessing that I may have corrupted something OR that I am not fully addressing the proper name of the object?
    Please help!
    Frustrated and helpless near Chicago!
    Taylor T

    Hi Jono:
    Thank you for your quick reply.I was able to obtain the full name of the cmbCurrency object using the method you taught me. That is brilliant! Great short-cut tool.
    Unfortunately, I am still having issues with getting Javasript for the cmbCountry object to work with the cmbCurrency object. I haved pasted my new Javascript below.
    JavaScript for cmbCountry object:
    //UNITED STATES
    if (this.rawValue == 1) {
              xfa.resolveNode("form1.#subform[1].cmbCurrency").rawValue = 1;
    else
    //CANADA
    if (this.rawValue == 2) {
              xfa.resolveNode("form1.#subform[1].cmbCurrency").rawValue = 2;
    I have checked the "Specify Item Values" checkbox of the cmbCurrency drop-down object and Value 1 = "US Dollars" and Value 2 = "Canadian Dollars".
    When I select "Canada" from the cmbCountry drop-down object, the rawValue of the cmbCurrency drop-down object is changed to "US Dollars" (when it is clearly defined as "Canadian Dollars"). When I select "United States" from the cmbCountry drop-down object, the rawValue of the cmbCurrency drop-down object stays blank for uknown reasons. Very strange.
    Since I am not able to further explain in detail on what I am experiencing, I have posted a link to my file below (I just signed up for an account at ShareFile). I would forever be indebted to you if you can help me figure this out!
    https://thomptk.sharefile.com/?cmd=d&id=07ede2fe11db4549

  • HT4914 Sounds like, because my wife and I have separate Apple ID and separate iMacs, that we would not be able to use iTunes Match as a single unit/account?

    Sounds like, because my wife and I have separate Apple ID and separate iMacs, that we would not be able to use iTunes Match as a single unit/account?

    Welcome to the Apple Community.
    If you are using different ID's for iTunes, then unfortunately you can't share an iTunes Match subscription.

  • Hi APPLE! I have one question, Why does my iPod Touch 5-th generation WiFi is not working, When an iPod is in sleep position It appeared after the update iOS seven!! Please tell me how to fix it!!

    Hi APPLE! I have one question, Why does my iPod Touch 5-th generation WiFi is not working, When an iPod is in sleep position It appeared after the update iOS seven!! Please tell me how to fix it!!

    You are not addressing APple here. We are all just users like yourself.
    See if this long discussion for iOS 6 helps
    How do I make IOS 6 keep wifi on when...: Apple Support Communities

  • After my iPad 2 upgraded to IOS 5.0.1, built in Microphone not working

    Just what I said, my iPad 2 upgraded to IOS 5.0.1 from IOS 5 on last week, the built in microphone is not working anymore, I can't record the video with sound, and called my friends with Facetime, they can't heard my voice.  Then I already restored IOS 5.0.1 for a few time and built in microphone is still not working. Does anyone iPad 2 has the same issue after using IOS 5.0.1?  And anyone can help me to fix this?  Thx.

    I've read other posts about this, and while it seems an odd coincidence, you likely have a faulty microphone.  On the right hand side you'll see similar posts.  The majority of people who all of the sudden had mic's that wouldn't work after updating, wound up getting their iPads replaced at the Genius Bar at their local Apple Store.  You could try rebotting, by pressing and holding BOTH the home and power buttons at the SAME time for at least 10 seconds (ignore the red slider to shut down) until the Apple Logo appears, then let go fo both buttons and your iPad will restart.  If that doesn't work, I would not recommend restoring.  Instead, make an appointment at the Apple Store and if found defective it will be replaced.  Do remember to create a backup before going.  It will make setting up a new device exactly as you had it, much much simpler.

  • TS1702 After I updated my new Ipad  with IOS 6, now Map& Dictation icon are not working. please help me

    After I updated my new Ipad  with IOS 6, now Map& Dictation icon are not working. please help me

    Thank you wjsten for your soon reply. Unfortunately on these days I'm in a country that Apple don't have any retail store here and for sake of time I prefer to fix it myself to DHL it to the nearest country to use its warranty. Do you have any idea how can I fix it? Do you think it's a software issue?

Maybe you are looking for

  • How do I make a clone of the Boot camp partition?

    My MacBook Air (10.6.8) is having problems and I need to send it away for repairs. Before I do that I want to make a clone of everything and put it on my new MacBook Pro (10.7.2) I am making a clone of the Mac partition using Carbon Copy Cloner. That

  • How do I update my e-mail address in I-Tunes to  my @me e-mail?

    I originally had my I-Tunes account under a g-mail account.  I can sign in using my @me account, however, when I go to my account it still shows my g-mail address as the primary.  It won't allow me to change it to my @me address.  I want to change it

  • How can i use session in this senario

    Hi i am using a jsp,in which i am collecting a string variable and using that variable in sql query to get one row displayed,(there are 2 pages one to pass some variable and another to collect it),now if i pass a variable again and query it to get th

  • Using 'anchors' or 'handles' when making perspective adjustments

    I'm not sure I have this right, but I sort of remember seeing somewhere about using tabs/handles/lock points so you can freeze a part of an image while you make perspective/lens adjustments to the rest of the image. For example, it would be a way to

  • Get file Type

    Hi Need to get the Check file type into a varaible . eg  : '.TXT'     or  '.WTX'   etc from a path C:\Documents and Settings\name\desktop\file.txt  or file.wtx etc .... Thanks, Vind