HT4972 My iPad won't sign in for I message

Tried using my iPad for I message and it isn't signing in. Any answers please

You can't get 4.3.  An upgrade will take you to 5.1.1.
Connect via cable to the computer with which you normally sync.  A message will appear asking if you wish to upgrade your IOS.

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    2014-03-07 08:19:36.200 Lync[1615:74c6000] VERBOSE TRANSPORT CHttpProxyHelper.cpp/436:CHttpProxyHelper::discoverProxy : No proxy found for url http://lyncdiscover.domain.org/. Sending over direct connection.
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    2014-03-07 08:19:36.206 Lync[1615:3bc6218c] INFO UI CMConversationCommon.mm/43:not signed in
    2014-03-07 08:19:36.206 Lync[1615:3bc6218c] INFO UI CMConversationCommon.mm/43:not signed in
    2014-03-07 08:19:36.206 Lync[1615:3bc6218c] INFO UI CMConversationCommon.mm/43:not signed in
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    GET https://lyncdiscover.domain.org/?sipuri=sip:[email protected]
    Request Id: 0x11d4988
    HttpHeader:Cache-Control no-cache
    HttpHeader:Connection keep-alive
    HttpHeader:Content-Length 1025
    HttpHeader:Content-Type application/vnd.microsoft.rtc.autodiscover+xml; v=1
    HttpHeader:Date Fri, 07 Mar 2014 08:19:34 GMT
    HttpHeader:Expires -1
    HttpHeader:Pragma no-cache
    HttpHeader:Server nginx/1.4.1
    HttpHeader:StatusCode 200
    HttpHeader:X-AspNet-Version 4.0.30319
    HttpHeader:X-Content-Type-Options nosniff
    HttpHeader:X-MS-Server-Fqdn KPPLYN04.ad.domain.org
    HttpHeader:X-Powered-By ASP.NET
    Ôªø<?xml version="1.0" encoding="utf-8"?><AutodiscoverResponse xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" AccessLocation="External"><Root><Link
    token="Domain" href="https://extwebsvc01.domain.org/Autodiscover/AutodiscoverService.svc/root/domain?originalDomain=domain.org" /><Link token="User" href="https://extwebsvc01.domain.org/Autodiscover/AutodiscoverService.svc/root/user?originalDomain=domain.org"
    /><Link token="Self" href="https://extwebsvc01.domain.org/Autodiscover/AutodiscoverService.svc/root?originalDomain=domain.org" /><Link token="OAuth" href="https://extwebsvc01.domain.org/Autodiscover/AutodiscoverService.svc/root/oauth/user?originalDomain=domain.org"
    /><Link token="External/XFrame" href="https://extwebsvc01.domain.org/Autodiscover/XFrame/XFrame.html" /><Link token="Internal/XFrame" href="https://ly13webpool.ad.domain.org/Autodiscover/XFrame/XFrame.html"
    /><Link token="XFrame" href="https://extwebsvc01.domain.org/Autodiscover/XFrame/XFrame.html" /></Root></AutodiscoverResponse>
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    2014-03-07 08:19:36.600 Lync[1615:74c6000] INFO TRANSPORT CUcwaAutoDiscoveryResponse.cpp/195:User url is https://extwebsvc01.domain.org/autodiscover/autodiscoverservice.svc/root/user?originaldomain=domain.org
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    2014-03-07 08:19:36.602 Lync[1615:3bc6218c] INFO APPLICATION CUcwaAutoDiscoveryGetUserUrlOperation.cpp/290:Received a root response
    2014-03-07 08:19:36.602 Lync[1615:3bc6218c] INFO APPLICATION CUcwaAutoDiscoveryGetUserUrlOperation.cpp/224:UcwaAutoDiscoveryGetUserUrlOperation completed with url = https://lyncdiscover.domain.org/?sipuri=sip:[email protected], userUrl = https://extwebsvc01.domain.org/autodiscover/autodiscoverservice.svc/root/user?originaldomain=domain.org,
    status = S_OK (S0-0-0)
    2014-03-07 08:19:36.603 Lync[1615:3bc6218c] INFO APPLICATION CTransportRequestRetrialQueue.cpp/725:Response received for req. GET-UnAuthenticatedGet(0x11d4988): S_OK (S0-0-0) (Success); Done with req.; Stopping resend timer
    2014-03-07 08:19:36.603 Lync[1615:3bc6218c] INFO APPLICATION CTransportRequestRetrialQueue.cpp/399:Cancelling all requests
    2014-03-07 08:19:36.603 Lync[1615:3bc6218c] INFO APPLICATION CTransportRequestRetrialQueue.cpp/409:Cancelling request: 0x1124488
    2014-03-07 08:19:36.604 Lync[1615:3bc6218c] INFO TRANSPORT CSessionBase.hxx/158:Cancelling request: 0x1124488
    2014-03-07 08:19:36.604 Lync[1615:3bc6218c] INFO TRANSPORT CTransportThread.cpp/163:Added Request(UcwaAutoDiscoveryRequest) to Request Processor queue
    2014-03-07 08:19:36.604 Lync[1615:3bc6218c] INFO APPLICATION CUrlRedirectAndTrustResolver.cpp/610:UrlRedirectAndTrustResolver complete with url = http://lyncdiscover.domain.org/, Hops = 1, status = W_Cancelled (W0-0-6)
    2014-03-07 08:19:36.605 Lync[1615:74c6000] INFO TRANSPORT CTransportThread.cpp/343:Sent Request(UcwaAutoDiscoveryRequest) to Request Processor
    2014-03-07 08:19:36.605 Lync[1615:3bc6218c] INFO APPLICATION CUcwaAutoDiscoveryGetUserUrlOperation.cpp/224:UcwaAutoDiscoveryGetUserUrlOperation completed with url = http://lyncdiscover.domain.org/?sipuri=sip:[email protected], userUrl = , status = W_Cancelled
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    2014-03-07 08:19:36.607 Lync[1615:3bc6218c] INFO APPLICATION CTransportRequestRetrialQueue.cpp/385:Submitting new req. GET-AuthenticatedUserGetRequest(0x11e6bf8)
    2014-03-07 08:19:36.608 Lync[1615:6081000] WARNING TRANSPORT CCredentialManager.cpp/317:CCredentialManager::getSpecificCredential returning NULL credential for serviceId (4) type (1)!
    2014-03-07 08:19:36.608 Lync[1615:3bc6218c] INFO APPLICATION CUcwaAutoDiscoveryService.cpp/1194:Submitting Authenticated AutoDiscovery request to https://extwebsvc01.domain.org/autodiscover/autodiscoverservice.svc/root/user?originaldomain=domain.org
    2014-03-07 08:19:36.609 Lync[1615:6081000] INFO TRANSPORT TransportUtilityFunctions.cpp/631:<SentRequest>
    GET https://extwebsvc01.domain.org/autodiscover/autodiscoverservice.svc/root/user?originaldomain=domain.org
    Request Id: 0x1124488
    HttpHeader:Accept 
    HttpHeader:X-MS-WebTicket xxxxxxxxxx
    </SentRequest>
    2014-03-07 08:19:36.609 Lync[1615:3bc6218c] INFO APPLICATION CUcwaAutoDiscoveryService.cpp/1688:Ignoring GetUserUrlOperation event as current state is 6
    2014-03-07 08:19:36.610 Lync[1615:3bc6218c] INFO APPLICATION CUcwaAutoDiscoveryService.cpp/1690:Request url was http://lyncdiscover.domain.org/?sipuri=sip:[email protected]
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    2014-03-07 08:19:36.943 Lync[1615:6081000] INFO UTILITIES CHttpStreamPool.cpp/455:Scheduling stream 0x58bf6c0 for release.
    2014-03-07 08:19:36.943 Lync[1615:6081000] INFO TRANSPORT CHttpRequestProcessor.cpp/173:Received response of request() with status = 0x0
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    GET https://extwebsvc01.domain.org/autodiscover/autodiscoverservice.svc/root/user?originaldomain=domain.org
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    HttpHeader:Cache-Control no-cache
    HttpHeader:Connection keep-alive
    HttpHeader:Content-Length 1293
    HttpHeader:Content-Type text/html
    HttpHeader:Date Fri, 07 Mar 2014 08:19:35 GMT
    HttpHeader:Server nginx/1.4.1
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    HttpHeader:X-Content-Type-Options nosniff
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    body{margin:0;font-size:.7em;font-family:Verdana, Arial, Helvetica, sans-serif;background:#EEEEEE;}
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    h1{font-size:2.4em;margin:0;color:#FFF;}
    h2{font-size:1.7em;margin:0;color:#CC0000;} 
    h3{font-size:1.2em;margin:10px 0 0 0;color:#000000;} 
    #header{width:96%;margin:0 0 0 0;padding:6px 2% 6px 2%;font-family:"trebuchet MS", Verdana, sans-serif;color:#FFF;
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    #content{margin:0 0 0 2%;;}
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    Hi,
    Did the sip address name match with User Principle Name?
    If not, when you enter the login information please also populate the Username filed using the format domainusername and test again.
    Here is a blog may help you, it is for Lync server 2010 but similar for Lync server 2013:
    http://blogs.perficient.com/microsoft/2011/12/lync-mobility-understanding-sip-sign-in-address-vs-user-principle-name-upn/
    Note: Microsoft is providing this information as a convenience to you. The sites are not controlled by Microsoft. Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there. Please make
    sure that you completely understand the risk before retrieving any suggestions from the above link.
    Best Regards,
    Eason Huang
    Eason Huang
    TechNet Community Support

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