HT4972 My phone doesn't show up in itunes or in my computer. I have tried every suggestion currently listed on this forum. My phone is basically worthless.
I can't get my phone to show up on any of my 4 computers. Used 3 different cables. Tried every suggestion on apple support site.
Ok, so its been a while since I posted anything on here. That's pretty much been because I've been too busy and didn't have time to do anything to sort out my problems with my ipod.
I did as suggested and ran full system scans for viruses, adware and spyware. There was nothing major wrong with my PC. I also tried to format my ipod through the disk management part of the device manager window, after taking a long time to recognise the ipod and try to format it (8 hours) it got to around 70% before failing. So I though I was doomed to bin the ipod.
However I tried again today, to connect to my PC and the ipod had run out of charge completely and displayed pretty much every unhappy icon possible: the sad ipod, the folder and exclamation, and the dead battery. So I plugged the ipod in for a few hours while I went out, and when I came back it was fully charged. From here I had no problem putting the ipod into disk mode and connecting to the PC. This time I could access the ipod as normal through the my computer window and simply told it to do a full format. This completed in less than half an hour, restored the ipod to factory setting and am currently waiting for itunes to put around 3,000 songs onto the ipod.
I have no explaination for why the problem has been solved save to say that running the battery down completely may have done the trick. Sorry this has been such a long post but I am very happy right now (saving £200 on a new ipod). I never even had to reinstall the itunes from my original CD version.
Lastly, a big thank you to all the people who offered their advice.
Gav
Windows XP
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Hey jacklyn259,
To resolve that issue, run through the troubleshooting steps in this link:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Welcome to Apple Support Communities!
Sincerely,
Delgadoh -
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You have posted to the iTunes Match forum, which your question does not seem to be related to. Is your question concerning iTunes Match or syncing with iTunes via USB?
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What is your computer OS?
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ERROR 1015...
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See these.
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Hey nataliexcupcakes,
If your iPhone isn't appearing under Devices in iTunes after you connect it, and it can't be restored, you'll want to follow along with this article for a resolution:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Best,
David -
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Went to my devices. Original iPad showed up,there In red and then he had me go,to apple website, download something and it said it could configure to my computer.
Is,finally answer,to me was go to the apple care,one on one appointment, and it's my "software"
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That's not very positive.
What else? Can't I download iPad drivers,into my computer?iPad not appearing in iTunes
http://www.apple.com/support/ipad/assistant/itunes/
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
iTunes for Windows: Device Sync Tests
http://support.apple.com/kb/HT4235
IOS: Syncing with iTunes
http://support.apple.com/kb/HT1386
Apple - Support - iPad - Syncing
http://www.apple.com/support/ipad/syncing/
iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi Syncing
http://support.apple.com/kb/ts4062
Cheers, Tom -
Installed 8.2.1 - Now iPhone doesn't show up in iTunes
I just installed iTunes 8.2.1 on my MacBook Pro (10.4.1), and now my iPhone (2.2.1) doesn't show up in iTunes.
The troubleshooter says to reinstall iTunes (I've already rebooted the phone and the computer to no avail), but that seems risky. I don't want to lose my library. Any other suggestions?Hi Cyndi
I have been fearing what you said about USB 1.0 since I got my first gen iPhone two years ago. I have an older Powerbook G4 that has one USB 1.0 port. When I got my first gen iPhone I never had any problems downloading or syncing with USB 1.0, but then the news of that first big update came along. People were having problems and some of them were being blamed on folks using USB 1.0 when the specs said USB 2.0 was required. So I went online and bought a USB 2.0 card to go into my Powerbook's PCMCIA slot and all was fine. But I still used USB 1.0 from time to tiem and it still worked OK. Slower, but OK.
I've just updated iTunes to 8.2.1 and I tried my USB 1.0 port and knock on wood my 3GS synced just fine. Odd. ?????
If you have a PCMCIA slot on your computer, try going to www.macsales.com for a USB 2.0 card. -
IPhone 3GS doesn't show up in iTunes
(Sorry for the length of this, but I want to make sure that I don't leave out anything that I've done.)
It all started last week when I installed Starcraft 2 on my Mac mini (the new one that came out in June 2010). Starcraft 2 crashed frequently due to the nVidia driver issues in 10.6.4, so the next day I re-installed OS X from the DVD that came with my computer to rollback to 10.6.3. Starcraft 2 worked better, but that's beside the point.
Later that day I noticed that iTunes didn't show my iPhone 3GS when it was connected (I have had zero problems with this since I got my Mac mini last month). (I'm using iTunes 9.2.1, by the way). I searched a bit, and found the instructions to Uninstall and reinstall iTunes (http://support.apple.com/kb/HT1224). I followed the instructions, and everything worked quite well.
At this point, I thought the problem was either due to my re-install of OS X or Starcraft 2 (I'm using a USB headset, which could somehow be related).
I was having other issues with Starcraft 2 at this point, so I decided to install Windows XP SP3 via Boot Camp. I did this, installed Starcraft 2, and played away.
When I rebooted into OS X, again I noticed that my iPhone wasn't showing up in iTunes. I started to follow the uninstall steps again, and this time I noticed that iTunesHelper wasn't running. It wasn't running because it wasn't in the list of login items to run when my account logs in. Since I was part way through uninstalling anyway, I continued with the process and then reinstalled iTunes. Once again, iTunes saw my iPhone fine. This time I also manually added iTunesHelper to my login items (I had to right click iTunes.app, Show Package Contents, navigate to iTunesHelper.app, and drag it into the list of Login items; I did check the Hide checkbox, since I recalled it being checked during the first uninstall).
It was a few days before I checked iTunes again (I rebooted a few times in here to play Starcraft 2 in Windows; note that I haven't ran Starcraft 2 in OS X since I installed Windows XP previously). However, once again my iPhone wasn't in iTunes.
Since I want to sync my iPhone today, I once again follow the uninstall iTunes process. This time, after installing it and verifying that my iPhone shows up in iTunes (again, I had to manually add iTunesHelper to my login items), I immediately rebooted and connected my iPhone. It didn't show up in iTunes (which I kind of expected at this point). I verified that iTunesHelper was indeed running.
I also tried connecting my wife's iPod touch (first generation), but it doesn't show up in iTunes either (not that I expected it to).
I've tried changing the USB port the dock connector is connected to, but that doesn't seem to matter. I did not change the port during the last reboot attempt, so I do not think that the port itself is bad. I have it connected to one of the ports on the back of the Mac mini, not to one of the ports on my keyboard. Also, my iPhone does charge when connected to this port even if iTunes doesn't recognize it.
At this point it sounds like the iTunes 9.2.1 installer doesn't do something that is required for the iPhone to be recognized by iTunes after a reboot, even though it sets things up properly right after installation. Based on the uninstall instructions, I compared the iTunes related files on my Mac with my wife's (a MacBook from early 2008, if that matters), and everything seems to be in place.
I've seen quite a few other posts here regarding issues with iPhones (and iPod touches) not showing up in iTunes, so apparently this is a common issue, but none of them seemed to help my problem.
Do you have any ideas of anything else I can try?
Thank you very much!I think my problem is fixed now.
For the fun of it, I reinstalled iTunes 9.2.1 today (using the exact same installer as I did yesterday), but this time I didn't uninstall iTunes first. As expected, iTunes recognized my iPhone (as I expected it to, until my next reboot).
A few minutes later, Software Update showed up and among the updates is "iPhone SDK Compatibility Update". The description indicates that installing this should fix an issue where iPhones and iPod touches aren't recognized by iTunes. Isn't that interesting?
I installed that update and most of the others waiting for me (including Java, Safari 5.0.1, and a few others - not 10.6.4 though, due to the issues with nVidia graphics cards). After the reboot, I started iTunes, and it saw my iPhone!
So, if you're having this same problem, I'd recommend tracking down this update and see if that does the trick for you. Hopefully it will. -
My phone is not showing up in itunes. I want to sync it. I have a MAC and I have restarted the phone, it's charged, I have the most current version of itunes. What do I do now? It says to reinstall itunes if you have windows but not for mac. Help!
With your phone plugged in, open Image Capture and see if the iPhone shows up. If not, you are having a sync problem. If it shows up in Image Capture, but not iTunes, I'd delete iTunes and reinstall it.
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MY ipod touch 5 wont turn on. i tried holding the power and home button together to reboot but didnt work. i tried pressing only the home or power button but no response . it doesn't show up in itunes. i tried keeping i in charge but it doent even show the charging icon! it does not show the no battery icon either. i tried leaving it with no disturbance for a few hours but still no luck . it has no response . My 1 year warranty is already expired. is my ipod officially and completely DEAD????
See if you missed anything here
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. The appointment is free. No warranty required
Apple Retail Store - Genius Bar -
I have a 3rd gen Ipod touch. When I connect it to my Macbook pro to sync it with itunes, it doesn't show up on iTunes. When I connect my iPhone 6 to my computer it syncs, backs up, ect. How do I make this older iPod show up on my iTunes?
Hi ChristianHelpplz,
Thanks for visiting Apple Support Communities.
It seems like your iPod touch is not recognized by iTunes on your Mac, but your iPhone 6 is working normally.
I recommend starting with these steps to troubleshoot your iPod touch and connection with your Mac:
Check your USB connections
Unplug other USB devices from your Mac and try again.
Try a different USB port.
Try a different USB cable.
Restart your device
Restart your iOS device or reset your iPod.
Restart your Mac
Turn your Mac off and back on.
Update your software
Check for software updates on your Mac.
Check for an iTunes update.
Check your security software
If you have security software installed, learn how to resolve issues between iTunes and your security software.
From:
If you don't see your connected device in iTunes for Mac - Apple Support
If you've tried these steps and your iPod touch is still not recognized, try placing it into Recovery Mode next:
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Sincerely,
Jeremy -
I phone 3gs wont show up in Itunes, it worked in the store, the phone is recognised as a camera by the computer, but not in itunes. itunes recogises my ipod. I have taken every step on the troubleshooting page even the unistall and reinstall i have vista
iOS: Device not recognized in iTunes for Windows
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