HT4972 My phone has not updated it has the pic to conect to itunes - in itunes the phone does not come up what do i do

I have gone to update my iphone 5 and it will not update - it is locked on the pic of the wire to connect to itunes - i am in itunes but the phone cannot be found in itunes to continue updating - it is locked. what do i do?

Make sure you have the Latest Version of iTunes (v11.1.5) Installed on your computer
iTunes free download from www.itunes.com/download
Then... See Here  >  http://support.apple.com/kb/HT1808
You may need to try this More than Once...  Be sure to Follow ALL the Steps...
Take your time... Pay particular attention to Steps 3 and 4.
After you have Recovered your Device... Re-Sync your Content

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    ~~~~~~~~~~~~~~~~~~~~~~~~~
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    ~~~~~~~~~~~~~~~~~~~~~~~
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    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
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  • My ipod touch is still not responding at all even after holding sleep/wake and home button the logo disappears then comes back what do i do now?

    Help please

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    Common problem. See:
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    Following a backup and restore of my iphone 3g I have lost the use of a number of apps - this seems to be as they need ios5 or later to support them and I only have 4.2.1
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    Sadly, the iPhone 3G can not be upgraded beyond iOS 4.2.1.

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    After uodating Phtoshop yesterday, it does not work anymore. Program does not respomd

    Thanks for your help! I tried your suggestion but only switched off the firewall (although just swichting-off of the firewall may not help). This did not solve the problem.
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    -shortcuts
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    HELP. My phone worked perfect for the first 3 weeks i had it and the battery lasted 3 days but not the stupid hour glass is always up and my battery dies in an hour at times. wtf is going on blackberry!?

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    tanzim                                                                                  
    If your query is resolved then please click on “Accept as Solution”
    Click on the LIKE on the bottom right if the post deserves credit

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    -Get yourself an appointment for apple's genius bar at local apple store. this is a hardware problem. you can't fix hardware problems.

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