HT4972 Tried to acquire NBC 2012 Olympics app. App noted that I need to acquire the iOS5 to complete the free install. Did the update (sync) via my pc computer. After update (sync), still can't acquire the app noted earlier. Pls advise. Thanks

I have an iPad2. Tried to acquire NBC 2012 Olypic app. Unsuccessful for the reason that it is recommending an iOS5. I updated (sync) my iPAD2 via my pc laptop computer. Still asking for an iOS5. Please advise on what I need to do. Thanks

Are you sure that the update was successful? Go to Settings>General>About>Version. Does it show that you are running iOS 5.1.1 in there? If it does show that you have iOS 5.1.1 on the iPad, try restarting or resetting the iPad and then try to download it again.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

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Errors related to downgrading iOS
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HT4972 Tried to acquire NBC 2012 Olympics app. App noted that I need to acquire the iOS5 to complete the free install. Did the update (sync) via my pc computer. After update (sync), still can't acquire the app noted earlier. Pls advise. Thanks

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