HT4972 Trouble updating software on iPod

Using iOS 4.3.5 and trying to update software (iPod Software Update) via iTunes. I keep getting the error message "There was a problem downloading the software for the iPod. The network connection was reset."
Any ideas?

Try disabling the computer's antivirus and firewall.
- Next try the manual install method of:
iDevice Troubleshooting 101 :: iPhone, iPad, iPod touch
- Then try on another computer

Similar Messages

  • Downloaded Update Software now Ipod is not working - Please Help

    I downloaded Update Software onto Ipod and now Ipod is not working. It is stating "Itunes detected an Ipod in recovery mode. You must restore this ipod before it can be used in Itunes". Here's the deal I did that now the Ipod just blinks the circle with the line through it and says do not disconnect. Nothing happens. Has the new software corrupted my Ipod? Can anyone Help

    Try the instructions here.
    iPod is in recovery mode.
    Message was edited by: Jeff Bryan

  • How do you update software for ipod mini?

    anyone know how to update software for ipod mini?

    Hey Riggs,
    See if this helps;
    http://docs.info.apple.com/article.html?artnum=60944
    Cheers!
    -Bryan

  • Picture of usb plugging into itunes, received error while updating software for ipod touch

    tried updating software on new (refurb) ipod touch. everything was going ok with updates, when it was almost complete i received an error. now i have a picture of itunes with a usb cord plugging into it and it won't do anything else.  accessed itunes through firefox. any suggestions?

    Try here.  iPhone and iPod touch: Unable to update or restore

  • Updating software for iPod

    I hope this isn't a dumb question... but here goes. I keep getting a message that a new software version (1.1) is available for my iPod. I click on the link, but it sends me to an iTunes screen for updates. So OK, I update my iTunes, thinking that might also take care of the iPod software. I get a message that it updated successfully. I'm not sure that my iTunes really updated. It was supposed to download iTunes version 7, but I just checked my version and it's still version 6. Do I need to do something else to complete the update?
    Also, how do I update my iPod software? I don't even know how to tell what version is on my iPod. Do I have to update my iPod software, or is that something that the iTunes update takes care of?
    I've tried searching the discussion forums, but can't find a solution for my problem.
    Thank you in advance for any help you can give me!
      Windows 2000  

    Ok, not a dumb question . To find out what vrsion of iTunes you have, go to "help" then to "about iTunes". It'll tell you what version you have. Here's the Latest version of iTunes if you don't already have it:
    http://www.apple.com/itunes/download/
    This should take care of the update for the iPod.

  • Can't update software on iPod Nano Vers 1.1.2

    When I try to update software on my iPod Nano, after about 60 seconds, I get the error message:
    iTunes: The iPod "fhammer's iPod" could not be updated. An unknown error occurred (1417).
    I've tried:
    . Resetting my iPod
    . Uninstalling and reinstalling the latest iTunes SW 7.5.0.20.
    I've run out of things to try. Can anyone help?
    Thank you.

    See: Error 1415/1417/1418/1428 when restoring any iPod using iTunes 7 or later.

  • How do i update software on ipod touch?

    I do not see an option for Software Update o nthe iPod Touch (8GB).

    To update
    The Settings>General>Software Update comes with iOS 5 and later.
    Connect the iPod to your computer and update via iTunes as far as your iPod model allows
    iOS: How to update your iPhone, iPad, or iPod touch
    A 1G iPod can go to iOS 2.2 via iTunes and iOS 3.1.3 via
    Purchasing iOS 3.1 Software Update for iPod touch (1st generation)
    https://buy.itunes.apple.com/WebObjects/MZFinance.woa/wa/touchLegacyLandingPage
    A 2G to 4.2.1. Requires iTunes version 10.X. If a Mac it requires OSX 10.5.8 or later. With OSX 10.4.11 you can only go to iTunes 9.X which gets you as high as iOS 4.1
    A 3G to 5.1.1  Requires iTunes version 10.5 or later
    A 4G to 6  Requires iTunes version 10.7 or later. For a Mac, that requires a Mac with OSX 10.6.8 or later
    Identifying iPod models

  • How do you update software on ipod

    Where do I update the software on ipod?

    To update
    Connect the iPod to your computer and update via iTunes
    iTunes 10 for Windows: Update and restore software on iPod, iPhone, or iPad
    A 1G iPod can go to iOS 2.2 via iTunes and iOS 3.1.3 via
    Purchasing iOS 3.1 Software Update for iPod touch (1st generation)
    A 2G to 4.2.1. Requires iTunes version 10.X. That requires a Mac with OSX 10.5.8 or later. With 1OSX 10.4.11 you can only go to iTunes 9.X which gets you as high as iOS 4.1
    A 3G to 5.1.1  Requires iTunes version 10.5 or later
    A 4G to 6  Requires iTunes version 10.7 or later. For a Mac, that requires a Mac with OSX 10.6.8 or later
    Identifying iPod models

  • Trouble updating software version to 2.0

    In iTunes, when I click on "Update" software version, it states that the version I have (1.1.4) is the latest version. Anyone knows what I need to do in order to update the iPhone software version to 2.0? Thanks!

    I cannot seem to download iTunes 7.7 either. When I click on "Help", then I click on "Check for updates", it shows me that 7.7 is available and asks if I want to download it. When I click on "Yes", nothing happens. I've rebooted the computer to see if it helps, but it doesn't download. I never tried deleting iTunes from the computer and reinstalling it again. If I did this, would I lose what is on the iPhone as well as my purchase history?

  • I updated software on ipod and now games wont open please help!!!

    i just updated my ipod to the latest software and now when i got to any game it wont open can anyone help me fix this pleaseeeeee

    Try here:
    iOS: Troubleshooting applications purchased from the App Store
    - Game Center games only
    - Do other purchased apps work?
    - Do apps that came with the iPod work?
    - Have you tried a reset. Nothing will be lost.
    Reset iPod touch:  Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Try downloading/installing a new app.
    - Do the apps really open by very quickly close?

  • Updating software on ipod/ no outside power source

    so today i updated the software on my ipod classic and it instructed me to plug it into the outside power source in order to complete the update. The problem is that i have lost my outside power souce and instead use a car adapter and the usb cord to recharge the battery. Is there any way to get around this problem? thanx in advance!

    Your car adapter & USB cord should do the trick. External power is external power, it means the iPod is not relying on it's internal battery during the update.
    tt2

  • Unable to restore or update software for ipod classic-Assistance required

    Albums,Songs and Games that I have purchased through iTunes Store are in my iTunes library but when I try to sync them to my ipod the error " unable to sync to ipod cause you are not authourized to play them on this computer ".Prior to syncing I always make sure authourization is successful which it is.When trying to restore or update the software i get the error " unable to update due to unknown error 1417.Trying to resolve this i followed the instructions step by step of article TS1372.Now when i try to update and restore i get the unkwown error 1436.can't find any info on this.
    Any assistance on this would be greatly appreciated as I'm at my wits end trying to sort this out.........

    This forum is for troubleshooting Apple Software Update for Windows, a software package for Windows designed to update Apple products that run on Windows, and not related to iPods or iTun es
    You should consider posting your question in the iPod and/or iTunes forums:
    http://discussions.apple.com/category.jspa?categoryID=149
    http://discussions.apple.com/category.jspa?categoryID=151

  • Updating software for iPod Touch Model MC086LL

    The current software on my iPod Touch is 4.2.1 and I would like to update it to the most recent software or to the 4.3 version at the very least. However, when I click check for software I receive a message indicateing that my software version is uptodate.   I know for a fact that it is not the current version. How can I get my iPod Touch to do a software update?  I have read and followed the instructions in the iPod manual and some instructions I have found on this site, but I still cannot get the software to update. Some of my apps should be updated including the one I use the most to listen to my ebook. 
    Thank you in advance for all who answer my request for help.

    I have no reason to purchase a newer version iPod Touch, I just want to up date my software.  There should be a way to do this and I wish I could find out how.  A 3 year old device is just not considered old, in my option, and should be able to recieve updates.  (F.Y.I., my windows computer is over 7 years old and I can update it's software.  If Apple makes you purchase new devices in order to have newer software, then I don't see me buying any more Apple device which is sad as I just purchased an iPad and "love" my iPod Touch.)

  • Trouble updating software for Iphone 4. It is frozen in mid-stride asking for itunes password to continue. I can't access the phone to put in password during update though. What to do?

    Can't update my Iphone 4 software. It is asking for Itunes password but the phone is updating. Can't type in password. What to do?

    Hello there, jibblywig.
    When unsuccessful with updating an iOS device, the following Knowledge Base article provides some great initial steps for troubleshooting:
    Resolve iOS update and restore errors in iTunes - Apple Support
    If the issue persists, this article offers some additional steps to try:
    If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • Updating software on iPod Classic... Is it worth it?

    I have read through countless posts where people have complained about several significant problems with/during/after updating the software on their iPod Classics. To be fair, I will also say that there are those who claim to have had no problems at all with the updates...
    ...and there's obviously no way to tell which side of the coin you'll be on until you actually try the update.
    I purchased my first ever iPod (Classic 160 v1.0.3) in January 2008 and have never had a problem with it. However, because I've never owned an iPod of any kind before, I have no frame of reference in comparing volume limits, menu speed, or trackwheel sensitivity.
    So my question is this: For all who are in the same shoes as I, is it really worth taking a chance updating the software on the iPod, when the results could be bad and the odds of it happening are 50/50 - while also taking into consideration that Apple tends to drag their feet in resolving known issues?

    I was in a similar situation where I had 1.0.3 on my iPod classic 160, was very happy with it, but wanted to update to 1.1.1 so that my TV shows would be ordered properly. I also read that there were improvements to the menu speed and coverflow. I waited a few weeks before I decided to take the plunge, since no one really was complaining that there were any obvious screw-ups this time around.
    I now have 1.1.1 and don't regret the update. It really is good an stable. I haven't updated to 1.1.2 yet, although there is another thread for that explaining what others have experienced with that update.
    Anyway, 1.1.1 is much better than 1.0.3 and I don't regret the update.

Maybe you are looking for

  • Manual configuration steps of isapi for workspace 11.1.2

    Hi there, after installing and configuring foundation and workspace 11.1.2 the IIS-isapi part is failing. All weblogic domains are up and running. eventlogs show "could not load all ISAPi filters for the site "default website" ". we are running on II

  • Content server certificate verification

    Hello, everybody, we would like to use the proxy server as an HTTP-to-HTTPS converter for around 30 URLs/destination servers in a configuration as follows: clients (actually another proxy) --->HTTP---> web proxy --->HTTPS--> firewall --->Internet We

  • Html in web dynpro view

    Hi experts, I have upload a html page to my webdynpro as a MIME object. How to display it in WebDynpro view? use which element? btw: I  try to use Interaction Form, but It doesn't work. Thanks.

  • HT4798 I've forgotten my login password to my MacBook Pro

    I have a 13" MacBook Pro and I've forgotten my login password. It's running on mountain lion and didn't come with a installation/reset disk. How can I log into my computer? Please help. 

  • Anyone having problems updating Numbers and Pages on ipad2?

    Since attempting a routine update via the appstore, 5 updates have failed including Numbers and Pages. When I try to repeat the update, it says it is in the middle of installing, but nothing is happening. At the moment I can't access vital spreadshee