HT4972 Trying to update my iPhone 3GS to iOS 5..when I go to General----below ABOUT---there is no Software---option...?

Help! Pulling my hair out trying to update my iPhone 3GS with iOS 5...when I go to " Settings"---general-- under "about" there is no " software" option.....right now I am typing on my iPad 3 so I can see better..

You must use iTunes and connect to your computer:
See the chart below to determine whether you can upgrade your device and what you can upgrade to.
IPhone, iPod Touch, and iPad iOS Compatibility Chart
     Device                                       iOS Verson
iPhone 1                                      iOS 3.1.3
iPhone 3G                                   iOS 4.2.1
iPhone 3GS                                 iOS 6.1.x
iPhone 4                                      iOS 6.1.x
iPhone 4S                                    iOS 6.1.x
iPhone 5                                      iOS 6.1.x
iPod Touch 1                               iOS 3.1.3
iPod Touch 2                               iOS 4.2.1
iPod Touch 3                               iOS 5.1.1
iPod Touch 4                               iOS 6.1.x
iPod Touch 5                               iOS 6.1.x
iPad 1                                          iOS 5.1.1
iPad 2                                          iOS 6.1.x
iPad 3                                          iOS 6.1.x
iPad 4                                          iOS 6.1.x
iPad Mini                                     iOS 6.1.x
=====================================
Select the method most appropriate for your situation.
Upgrading iOS
   1. How to update your iPhone, iPad, or iPod Touch
   2. iPhone Support
   3. iPod Touch Support
   4. iPad Support
     a. Updating Your iOS to Version 6.0.x from iOS 5
          Tap Settings > General > Software Update
     If an update is available there will be an active Update button. If you are current,
     then you will see a gray screen with a message saying your are up to date.
     b. If you are still using iOS 4 — Updating your device to iOS 5 or later.
     c. Resolving update problems
        1. iOS - Unable to update or restore
        2. iOS- Resolving update and restore alert messages

Similar Messages

HT4623 I'm trying to update my iphone 3gs from version 4.2 but under settings-general there is no update link

I'm trying to update my iphone 3gs from version 4.2 but under settings-general there is no update link. This is probably a frequently asked question, so I'm sorry but I'm new to this.

That is only a feature of iOS 5 or later...
You have iOS 4... See Here...
http://support.apple.com/kb/HT4972
OR...
Connect to iTunes on the computer you usually Sync with and “ Check for Updates “...
If an Update Appears Install it... if not... you are up to date for your particular Device...
See the Using iTunes Section Here...
How to update your iPhone, iPad, or iPod touch

TS3694 I tried to update my iphone 3gs from ios 5 to 6 but because of software crash and while restoring with ios 6 it is not activated. Now I degrade it in ios 4 and can not use any app. How can I update this iphone?

I tried to update my iphone 3gs from ios 5 to 6 but because of software crash and while restoring with ios 6 it is not activated. Now I degrade it in ios 4 and can not use any app. How can I update this iphone?

Downgrading the iOS is not supported, and likely has caused the problems you are experiencing.
You'll need to go elsewhere for support.

HT4972 i tried to update my iphone 3GS with IOS 6 and lost EVERYTHING! Help!

I tried to update my iphone 3GS with IOS6 and the update was incomplete. It then said retry so I did and it synced with my daughters ipod touch causing me to lose ALL of my information. Is there any way to retrieve my previous information or reset my phone to what it was? Unfortunately I dont thing I backed up my contacts, pictures, etc.

If KiltedTim is correct I agree with him. If the phone is not hacked try temporarily disabling your antivirus and firewall that may be blocking access to gs.apple.com. See also this article from Apple: http://support.apple.com/kb/TS3694#error3194

HT4972 I tried to update my iPhone 3S with iOS, data was restored but on continue with activation in the iTunes stores, it is replying "We're sorry, we are unable to continue with your activation at this time." what could be the reason?

I tried to update my iPhone 3GS with iOS, data was restored but on continue with activation in the iTunes stores, it is replying "We're sorry, we are unable to continue with your activation at this time." what could be the reason?

Hmm, well... iTunes trys to activate your iPod using the Apple server to make sure you have bought it legit.
Two things come into my mind:
1) Your iTunes can't access the internet.
2) Apples activation servers are down.
That's just my cents, maybe anyone else has an idea.

HT4623 update my iphone 3GS with iOS

Tried to update my iphone 3Gs with ios6. Went to settings, tapped General but don't see Software or anything else that will help me download the new software. Want to do this to set up iCloud for my iphone, ipad and macbook.

open itunes - plug your phone to your computer - itunes should automatically read that your phone needs an update.
You should do a backup of your phone before you update.

HT4972 i was trying to update my iphone 3gs ios but in iphone it is saying that iphone could not be activated because the activation server is temporarily unavialable so now what should i do

i was trying to update my iphone 3gs ios but in iphone it is saying that iphone could not be activated because the activation server is temporarily unavialable so now what should i do now plz help mee

usually that means the iPhone was hacked to unlock it from the original carrier

I'm trying to update my iphone 3GS to the 4.3.4 version and I am getting the error message "This version of itunes (version 9.1.1) is the current version. How do I update my PHONE and why is an itunes update being confused for my iphone?

I'm trying to update my iphone 3GS to the 4.3.4 version and I am getting the error message "This version of itunes (version 9.1.1) is the current version. How do I update my PHONE and why is an itunes update being confused for my iphone?

You need iTunes 10.0 or greater to update your phone...iTunes isn't confused at all. If you're on a Mac, you'll need OS X 10.5.8 or greater to update iTunes to 10.0 or greater.

I'm getting this problem when trying to update my iphone 3gs it says that the iphone software could not be contacted and I went on youtube got some advise to go into my hard drive to fix the error I have nothing in my host file please help me if you can

I'm getting this problem when trying to update my iphone 3gs it says that the iphone software could not be contacted and I went on youtube got some advise to go into my hard drive to fix the error I have nothing in my host file please help me if you can this is all new to me.

Read this: iOS 4: Updating your device to iOS 5 or later
... oh I think it is a 3gs or a 3
This makes a difference. What does it say in Settings > General > About?

TS3694 hi, I was trying to update my iPhone 3gS but when I turn it on again iTunes send me a message that says error 3194 occurs, please help me!!

hi, I was trying to update my iPhone 3gS but when I turn it on again iTunes send me a message that says error 3194 occurs, please help me!!

If the screen shows a plug going to itunes, then you have no choice, It's in recovery mode. You'll be given the chance to restore from a backup either from itunes or icloud.
I assume when you got the message to update (was this for the ios or update some apps?), that was before the device when dead. At any rate, doing a restore does not change the ios.

In trying to update my iPhone 3Gs from v. 3.13, it apparently downloaded the upgrade, but got stuck during the backup. It backed up for over an hour, and now the green bar in the Backup window is now colorless and is showing no movement. Any suggestions?

In trying to update my iPhone 3Gs from v. 3.13, it apparently downloaded the upgrade, but got stuck during the backup. It backed up for over an hour, and now the green bar in the Backup window is now colorless and is showing no movement. Any suggestions?

In trying to update my iPhone 3Gs from v. 3.13, it apparently downloaded the upgrade, but got stuck during the backup. It backed up for over an hour, and now the green bar in the Backup window is now colorless and is showing no movement. Any suggestions?

I am trying to update my iphone 3Gs for the IOS 5

Please help!
I am trying to update my
IPhone 3GS to the new update ios5 and it has downloaded and its now stuck on the Backing up Iphone bit and its been there since 3:00pm today and still wont go away, I have stopped it once due to thinking the computer had frozen and restarted it and its gone and done the same and now i am going to leave it to go though the night to see if it will be done in the morning, Please please you know how to make this ****ing thing work TELL ME ! lol

are you able to see the apps on the home screen? If so, it's most likely an issue with your carrier
This is also an issue that can appear on devices that have been modified in an unauthorized manner (not judging, just saying)

I have tried to update my iphone 3gs and i need to get ios5 and when i click on check for updates it says that itunes can not be contacted and check my internet connection but i have internet? how else can i get ios5 on my phone?

i have tried to update my iphone 3gs and i need to get ios5 and when i click on check for updates it says that itunes can not be contacted and check my internet connection but i have internet? how else can i get ios5 on my phone?

edit the hosts file on your computer and remove any lines that contain gs.apple.com. Disable your antivirus and firewall.

I am trying to update my iphone 3GS software but itunes just says that this is the current version of itunes, it does not see the phone update - anyone know how to get the phone updated?

I am trying to update my iphone 3GS software but itunes just says that this is the current version of itunes, it does not see the phone update - anyone know how to get the phone updated?

Mike
I have done that and it is through pressing that update, which tells me that there is anew version of iphone software, that the prompt comes telling me that this is the current itunes?

HT4623 hi. i was trying to update my iphone 3gs but it was stop and don't let me , cold you pleas help me if is possible

hi. i was trying to update my iphone 3gs but it was stop and don't let me , cold you pleas help me if is possible

What is the exact wording of any error message you received?

HT4972 Trying to update my iPhone 3GS to iOS 5..when I go to General----below ABOUT---there is no Software---option...?

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