HT4972 what if i cannot update  my device to ios 5 due to connection error?

what if i cannot update  my device to ios 5 due to connection error?

If you ae getting a network timeout error, disable the computer's antivirus and firewall during hte download and update.

Similar Messages

  • Message cannot be transferred to node SMTP due to connection error (final)

    HI Gurus,
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  • Cannot update iPod to 2.0 due to "unknown error (1417)"

    Help! I cannot update my iPod (5th Generation). I keep getting a message that says it cannot be updated due to "unknown error (1417)"

    some folks have been having some success with getting past the 1417s by using eboncairn's technique. see:
    eboncairn: iTunes7 & 5th gen iPod updating - is this possible solution? (winXP)

  • HT4623 I have an iPhone 4s and I attempted to update my device's iOS to 7.0.2. The download was successful but when I tried to install the software, it asked me to connect my device to iTunes. I did but my phone failed to load: ERROR 4013. What to do?

    I have an iPhone 4s and I attempted to update my device's iOS to 7.0.2. The download was successful but when I tried to install the software, it asked me to connect my device to iTunes. I did but my phone failed to load: ERROR 4013. What to do?

    Hi there KrisonCastillo,
    I would recommend taking a look at the troubleshooting steps found in the article below.
    iOS: Unable to update or restore
    http://support.apple.com/kb/HT1808
    -Griff W.

  • HT4528 First of all I cannot update my device because I do not have enough memory, so I tried to delete some apps and to no avail can I get enough memory! So wondering if I should even update because I do not want to loose everything on my phone.

    First of all I cannot update my device because I do not have enough memory to update my device.  So I started deleting my apps and to no avail could I get enough memory.  So I am wondering if it is worth the update if I have to loose everything on my phone !  Secondly one of the apps I deleted is the facebook app and now I tried to put it back on and it will not work!  So now I have deleted stuff and can't get it back and still cannot do update!

    It requries 3 gb to update over the air.
    If you connect to iTunes you can backup the phone, then update the phone through iTunes instead, where it doesnt require 3 gb free on the phone.

  • Cannot update original iPad to iOS 5

    I tried this over and over with no luck. It says iPad cannot be restored or the device isn't eligible for requested build. Any ideas

    Try this  - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
    If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.1. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
    iOS 5: Updating your device to iOS 5 or Later
    http://support.apple.com/kb/HT4972
    How to install iOS 6
    http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
    iOS: How to update your iPhone, iPad, or iPod touch
    http://support.apple.com/kb/HT4623
    If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
    Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily.  Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
     Cheers, Tom

  • HT4972 Why can't i update my ipad to iOS 6 or higher?

    I am trying to update my ipad form iOS 5.1.1 to six or higher, but it want let me. why?

    If it's an iPad 1, then you cannot. See:
    See the chart below to determine whether you can upgrade your device and what you can upgrade to. If you do not have a Software Update option present on your iDevice, then you are trying to upgrade to iOS 5 or higher. You will have to connect your device to your computer and open iTunes in order to upgrade.
    IPhone, iPod Touch, and iPad iOS Compatibility Chart
         Device                                       iOS Verson
    iPhone 1                                      iOS 3.1.3
    iPhone 3G                                   iOS 4.2.1
    iPhone 3GS                                 iOS 6.1.x
    iPhone 4                                      iOS 7.1.x
    iPhone 4S                                    iOS 7.1.x
    iPhone 5                                      iOS 7.1.x
    iPhone 5c                                     iOS 7.1.x
    iPhone 5s                                     iOS 7.1.x
    iPod Touch 1                               iOS 3.1.3
    iPod Touch 2                               iOS 4.2.1
    iPod Touch 3                               iOS 5.1.1
    iPod Touch 4                               iOS 6.1.x
    iPod Touch 5                               iOS 7.1.x
    iPad 1                                          iOS 5.1.1
    iPad 2                                          iOS 7.1.x
    iPad 3                                          iOS 7.1.x
    iPad 4                                          iOS 7.1.x
    iPad Mini                                      iOS 7.1.x
    iPad Air                                        iOS 7.1.x
    =====================================
    Select the method most appropriate for your situation.
    Upgrading iOS
       1. How to update your iPhone, iPad, or iPod Touch
       2. iPhone Support
       3. iPod Touch Support
       4. iPad Support
         a. Updating Your iOS from iOS 5
              Tap Settings > General > Software Update
         If an update is available there will be an active Update button. If you are current,
         then you will see a gray screen with a message saying your are up to date.
         b. If you are still using iOS 4 — Updating your device to iOS 5 or later.
         c. Resolving update problems
            1. iOS - Unable to update or restore
            2. iOS- Resolving update and restore alert messages

  • Re: iOS 5: Updating your device to iOS 6 or later.

    Hey guys how do I update my Ipad 2 IOS5 to IOS6 ?

    The current iOS is 6.1.3. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
    iOS 5: Updating your device to iOS 5 or Later
    http://support.apple.com/kb/HT4972
    How to install iOS 6
    http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
    iOS: How to update your iPhone, iPad, or iPod touch
    http://support.apple.com/kb/HT4623
    Tip - Be sure and backup your iPad before the iOS update.
    Tip 2 - If you're updating via wifi, place your iPad close to your router to preclude getting a corrupted download.
     Cheers, Tom

  • TS3212 I cannot update to iTunes 10.7, keep receiving an error message. Therefore cannot sync my iPhone 5.

    Cannot update iTunes on my PC, keep getting an error. Because of this cannot sync new iphone!!!

    What does the error message say? (Precise text, please.)

  • HT4972 why can't I update my ipad to ios 4.3

    I have an ipad model A1219 with ios 4.2.1 and would like to update to 4.3 to be able to install certain apps. Itunes is indicating there are no updates available at the moment. Does that mean that I can't do the update and that I'll have to stay with this ios?
    Thank you very much for your help.

    If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.1. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
    iOS 4: Updating your device to iOS 5 or Later
    http://support.apple.com/kb/HT4972
    How to install iOS 6
    http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
    iOS: How to update your iPhone, iPad, or iPod touch
    http://support.apple.com/kb/HT4623
    If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
    Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily.  Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
     Cheers, Tom

  • HT4972 Why can't I update my ipad to ios 5? Don't have the update option.

    I have the 4.3.3 version

    You must connect to your computer and use iTunes:
    See the chart below to determine whether you can upgrade your device and what you can upgrade to.
    IPhone, iPod Touch, and iPad iOS Compatibility Chart
         Device                                       iOS Verson
    iPhone 1                                      iOS 3.1.3
    iPhone 3G                                   iOS 4.2.1
    iPhone 3GS                                 iOS 6.1.x
    iPhone 4                                      iOS 6.1.x
    iPhone 4S                                    iOS 6.1.x
    iPhone 5                                      iOS 6.1.x
    iPod Touch 1                               iOS 3.1.3
    iPod Touch 2                               iOS 4.2.1
    iPod Touch 3                               iOS 5.1.1
    iPod Touch 4                               iOS 6.1.x
    iPod Touch 5                               iOS 6.1.x
    iPad 1                                          iOS 5.1.1
    iPad 2                                          iOS 6.1.x
    iPad 3                                          iOS 6.1.x
    iPad 4                                          iOS 6.1.x
    iPad Mini                                     iOS 6.1.x
    =====================================
    Select the method most appropriate for your situation.
    Upgrading iOS
       1. How to update your iPhone, iPad, or iPod Touch
       2. iPhone Support
       3. iPod Touch Support
       4. iPad Support
         a. Updating Your iOS to Version 6.0.x from iOS 5
              Tap Settings > General > Software Update
         If an update is available there will be an active Update button. If you are current,
         then you will see a gray screen with a message saying your are up to date.
         b. If you are still using iOS 4 — Updating your device to iOS 5 or later.
         c. Resolving update problems
            1. iOS - Unable to update or restore
            2. iOS- Resolving update and restore alert messages

  • HT4972 Why can't I update my iPad to iOS 5 or later?!

    I can't find the icon software update on my iPad that helps me updating  my iPad (2) to iOS 6 but I have on my iPhone 5

    If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.1.3. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
    iOS 5: Updating your device to iOS 5 or Later
    http://support.apple.com/kb/HT4972
    How to install iOS 6
    http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
    iOS: How to update your iPhone, iPad, or iPod touch
    http://support.apple.com/kb/HT4623
    If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
    Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily.  Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
    Tip 2 - If you're updating via wifi, place your iPad close to your router to preclude getting a corrupted download.
     Cheers, Tom

  • Hi,mayni know why my ipad cannot update.before this my ios is 6.1.1

    hi,mayni know why my ipad cannot update.before this my ios is 6.1.1

    How are you trying to update, via wifi or itunes? If using one, then try the other.
    What version do you currently have now?

  • A pop-up says I need to update FF, but can't due to an error. I have the current version. Whats up with that?

    I've been getting a pop-up that says Firefox needs to update, but it can't due to an error. I have checked and I have the current version (5.0.1). What's up with that?

    Go to iTunes.com, then click on Download iTunes on the top right area, then on the next screen make sure it states iTunes 11.1 on the left side and email is not necessary then click on download now in the blue button. Issue should be resolved

  • TS3297 I Cannot update or purchase from itunes because of this error " We were unable to authorize your payment card for this purchase please update your billing info " this error is beacuse my brother tried to purchase some game worth 38$ which i dont ne

    I Cannot update or purchase from itunes because of this error " We were unable to authorize your payment card for this purchase please update your billing info " this error is beacuse my brother tried to purchase some game worth 38$ which i dont need it and i want to report a problem for this issue and able to get update my apps

    Welcome to the Apple Community.
    Apple's policy on sales of digital content is that all sales are final. If however you wish to appeal to Apple, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History.

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