HT4972 what if itunes is unable to detect iphone when connect to the computer

what if your phone is not connecting to itunes?
help!

Follow the article based on your computers operating system:
iOS: Device not recognized in iTunes for Windows
iOS: Device not recognized in iTunes for Mac OS X

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Why does the new itunes not pull up my iphone when connected to the computer?

I just downloaded the new Itunes 11 on my computer and when i plug my phone in it does not bring it up in itunes. it was trying to bring it up in real player so i uninstalled that and it still wont show in itunes. i have restarted my computer and phone multiple times as well ad uninstalling and reinstalling itunes and nothing is working.

Thanks for your input but as i have said it is a Motorola V3i (The i means itunes compatable). I have uninstalled and re-installed every old version of itunes there is and it works perfect from itunes 5 up to itunes 9 then it goes wrong and does not recognise my device allowing me to sync. I am happy with itunes 9 but it will not allow me to keep it without updating it to itunes 11. The phone is recognised by the comp and appears in devices. Any further ideas will be welcome. Thanks

I am unable to update an app, Chirps! USA. I have tried both wireless and when connected to the computer. I contacted the company and they said it was an iTunes problem. ANy suggestions?

I am unable to update an app, Chirps! USA. I have tried both wireless and when connected to the computer. I contacted the company and they said it was an iTunes problem. ANy suggestions?

Hi..
Delete the app then reinstall.
Hold the app icon down until all the apps jiggle then tap the x then tap Delete. Press the Home button once or twice to stop the jiggling.
Then go to the iTunes store and re download the app.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
That should download the most recent version including whatever update was available.
You won't be charged again.

Unable to access song list in ipod when connected to the computer.

My daughter loaned her ipod to a friend who tried to download some music to her ipod. A box opened asking if she wanted to delete all her songs from her ipod and she was given yes, no, and cancel. She pushed cancel and got out.
My daughters ipod has not worked correctly since.
When connected to the computer and logged into iTunes she can see all the songs in her ipod but they are light in color and she can not play or pick songs from the list. She can't delete anything from her list in the ipod. She can play her music from the computer list just fine.
What has happened and can we somehow get her ipod back to working correctly?

Hello jhfields,
So, you are saying that you are unable to pick and choose songs from the Music list for the iPod while it is plugged into iTunes?
If the songs are grayed out, it is probably because the iPod is set up to automatically sync. In order to play music from the iPod through iTunes, you have to enable the "manually manage music and videos" option from under the iPod's Summary tab.
Does that do the trick for you?
B-rock

Itunes locking up when the iPhone is connected to the computer

Has anyone found a "real" solution to the problem of iTunes locking up every time and iPhone is connected to the computer for syncing? I'm getting sick and tired of having to reboot my computer 6-7 times before I can get a clean connection so the two will sync. I would have thought Apple would have gotten off their collective A* by now and fixed an obviously serious software issue. Or are they going the way of Windows and just crank out crap just so they can say they have the coolest gadget?
Here's what I did today and still can't get iTunes to sync with my iPhone:
1. Completely un-installed "ALL" Apple products.
2. Cleaned the registry of "ALL" Apple products.
3. Reset the iPhone back to factory settings.
4. Shut down and restarted both.
5. Reloaded all new Apple software.
6. Started iTunes and as soon as I connect the iPhone, iTunes locks up.
7. I have restarted my computer 6 times and still can't get iTunes to run without lockup.
Message was edited by: LV_Sargent

Looks like new firmware upgrade solved this issue.

HT1923 Before I un-install itunes has anyone had a problem getting an ipad mini to show up in itunes as a device when connected to the computer? My old ipad shows up but not the new mini.

Before I un-install itunes has anyone had a problem getting an ipad mini to show up in itunes as a device when connected to the computer? My old ipad shows up but not the new mini.

Just wondered if anyone had any other suggestions.

I cannot turn on my ipod touch. the apple logo appears but does nothing after and when connected to the computer, it is nor recognize. what's the solution for this?

how to fix ipod touch if it hungs/ does not turn on and stays only on the apple logo when you press/hold the keys home and sleep/wake. and when connected to the computer, it does not appear in the itunes that the ipod is connected or simply the computer does not recognize the device. i barely need you help guys! please...

I found this possible solution on another support thread, so I tried it.
turn off iPod
hold Sleep and Home buttons to start it.
When Apple appears, let go of Sleep button, but keep holding Home button.
When screen goes blank, let go of Home button.
Connect cable and check iTunes to see if it has conencted.
This did not work for me.
I then turned off the iPod, restarted the Mac, and restarted the iPod normally.
I connected them with the cable, and it works like normal. :-)

How do I download my itunes to my iphone without connecting to the computer?

How do I download my itunes to my iphone 5 without connecting to the computer? My ports are broken on my computer. Please advise. Thanks

Are the iTunes you are referring to all purchased items?
If so, then you can download them by going to the iTunes app on your device and then click on More>Purchased>Music>Not on this iPhone, then you can selectively click on the little cloud next to the songs you want, or you can click on Download All in the upper right-hand corner.
Cheers,
GB

My itunes will not sync my iphone or connect to the itunes store

Hi there,
A couple of months ago I started experiencing problems with my ipod touch syncing to my itunes, and the connection to the itunes store also became rather hit and miss. I decided to give it another go when I bought an iphone 4, which I did a couple of weeks ago. Despite updating my itunes to version 10.5 I am still experiencing the same problems. When I connect my iphone to my PC it gets to step 2 of the syncing process and then appears to be in some sort of limbo where it does not carry on working (the progress bar stays static rather than slowly increasing). I am also unable to connect to the itunes store (it does not recognise that there is a problem, rather it just says 'Itunes Store' in the main part of the screen, in some kind of Emperor's New Clothes scenario, as though it's trying to kid me). In addition I cannot connect to icloud in the control panel. I have no problems with connecting to the internernet, have defraged and done a disc cleanup and checked that the firewalls are not blocking connectivity.
Please, does anyone have any suggestions?

Back up all data.
Triple-click anywhere in the line below on this page to select it:
~/Library/Application Support/SyncServices
Right-click or control-click the line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item selected. Quit the application if it's running. Move the selected item to the Trash. Relaunch the application and test.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

IPhone says 'Connect To iTunes' but won't turn on when plugged into the computer.

Hi all.
Having a major problem with my iPhone today. This morning it slipped off my desk somehow and fell on the floor. When I picked it up it would not turn on or respond, so I plugged it into the charger, the apple logo appeared and then the lock screen came up - it said slide to unlock, so I did and then it just said 'connect to iTunes' and I could not use it at all. So I unplugged it from the charger and it immediately turned off and became unresponsive again. I plugged it into the computer and started up iTunes. The apple logo appeared on the phone but then disappeared after about 15s. Then a few moments later the logo appeared again. And then disappeared again. This happens every time I plug it into the computer and what I described with the charger happens every time I plug it in there. Unfortunatley I cant seem to put it into recovery mode, especially as my home button is almost completely unresponsive and I have no idea if its working when trying to put into recovery mode. Please help!

You could try to do a hard reset, sometimes resetting the phone helps. Hold down the sleep/wake button on the top and the home button until you see the apple logo, this make take a minute or two but this might help.

HT1320 ipod nano 3g from EBay does not see my downloaded itunes but my pc sees them when connected to the nano

I can connect the ipod, the pc recognizes it, can download my itunes and see them at a latter date, they are all mp3 files. The ipod knows that the right amount of merory was used (3.4 G) but does not see any music. When I got the ipod the menue was funnyI was able (I think) to do a reset only after one of the Utube videos suggested toggling the lock swith several times, thid in supposedly refurbished device.. Is there such a thing as downloading original software to the nano? Also, the itunes were on a 1g device. Could my itunes software on the pc be out of date for this device? If so, could that be fixed? My android (unfortunately trashed) had no trouble accepting the download and playing them. Thanks, Bob

Sounds like your iPod's software is corrupt. Connect it to iTunes and restore it. This will wipe all data from the iPod, reset all settings back to their defautls, and install a fresh copy of the iPod's software onto the device.
Restoring iPod to factory settings
Then resync all of your music back over to it.
B-rock

I have done the new update and my itunes account is using another iphone i have on the computer can anybody help

hi, i did the new software update on my phone today but there is another iphone thats connnected to the same computer i now have all their bank details coming up then when i have changed them it brings up a completely different email address to mine it has now put every single photo that is on my computer onto my phone. can anybody help?

i called apple and they are sending me snow leopard so i should, *fingers crossed, be able to run the newer version of itunes. we'll find out for sure in a few days when it arrives

After updating itunes to 10.5.3, two of my ipod classics no longer are listed under "devices" when connected to the computer. They are visable in windows as ipod but i cannot access them. there is nothing i can do to get itunes to recognize them.. help

ive tried restarting the apple service, wiping the ipods, restoring one of the ipods when itunes found it the first time but that never completed (Itunes froze out eventually) and now itunes does not recognize either device. Additionally, itunes works fine when no ipods are connected, but when i connect these two classic ipods itunes freezes non-responsive. there is no now way to connect the ipods to itunes and there is no music either. ive seen others with similar issues (appearing in windows but not itunes) but all of the suggestions are not working. any help would be appreciated.
thank you.
stu in LA

iPod Classic are high drain USB devices, I hope you are not trying to connnect them simultaneously to iTunes, which will definitely hang your USB Host controller, thereby freeze iTunes.
But here is an Apple Support Article on using multiple iPods for iTunes.
http://support.apple.com/kb/HT1495?viewlocale=en_US
Have nice day!

My iPhone 5 connects to the computer and it is recognized and everything is all good, but when I try and click on the iPhone/iPod icon i cannot and it just stays grey. What should I do?

I cannot get to the page where you can start sync and all other options, but my phone is recognized.

Sonali16 wrote:
since it was new and i hadnt synced it at all, there is no backup on my computer.
Then anything you had on the phone is gone.
Settings>General>Resets>Erase All Content and Settings.
Set it up as a new device again.

What do I get interference from my iphone when Im using the landphone

Recently Im getting alot of interference form my iphone when I use my land line - why would this be?

Assuming you're talking about a cordless phone, possibly because it's using the same frequency range as your wifi network, or just because it's a poor quality cordless phone...

HT4972 what if itunes is unable to detect iphone when connect to the computer

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