HT4972 When I try to update my Ipod 4 touch software from 4.3.5 to the latest version, an error message comes in..."The ipod software update server cannot be contacted"
When I try to update my Ipod 4 touch software from 4.3.5 to the latest version, an error message comes in..."The ipod software update server cannot be contacted"
I have also tried downloading a separate 840MB file and manually update, but that doesnt work either
See the chart below to determine whether you can upgrade your device and what you can upgrade to.
IPhone, iPod Touch, and iPad iOS Compatibility Chart
Device iOS Verson
iPhone 1 iOS 3.1.3
iPhone 3G iOS 4.2.1
iPhone 3GS iOS 6.1
iPhone 4 iOS 6.1
iPhone 4S iOS 6.1
iPhone 5 iOS 6.1
iPod Touch 1 iOS 3.1.3
iPod Touch 2 iOS 4.2.1
iPod Touch 3 iOS 5.1.1
iPod Touch 4 iOS 6.1
iPod Touch 5 iOS 6.1
iPad 1 iOS 5.1.1
iPad 2 iOS 6.1
iPad 3 iOS 6.1
iPad 4 iOS 6.1
iPad Mini iOS 6.1
Select the method most appropriate for your situation.
Upgrading iOS
1. How to update your iPhone, iPad, or iPod Touch
2. iPhone Support
3. iPod Touch Support
4. iPad Support
a. Updating Your iOS to Version 6.0.x from iOS 5
Tap Settings > General > Software Update
If an update is available there will be an active Update button. If you are current,
then you will see a gray screen with a message saying your are up to date.
b. If you are still using iOS 4 — Updating your device to iOS 5 or later.
c. Resolving update problems
1. iOS - Unable to update or restore
2. iOS- Resolving update and restore alert messages
Similar Messages
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've downloaded the latest version of itunes. I connect my ipod and it updates. When I go to change music files to remove some & add some, my itunes window freezes Please help.
Hello rcreevey,
The following article provides information that may be helpful in getting your Apple TV to appear in iTunes.
Apple TV: Unable to restore using iTunes
http://support.apple.com/kb/TS5231
Cheers,
Allen -
When I try to buy any app or song from iTunes app or app store on iPhone 5 it seems to start the stops and goes back to baseline in a second or two.
It did it with my old iPhone 4 in last month or so, and it I hoped it would go once I updated to new iPhone 5. The problem has transferred to new phone too.
I can't sign in to iTunes account on iPhone. It takes the password then resets to baseline. No error message comes up. On the base computer (pc) it will allow me to sign up and buy songs, apps etc. I can then sync the phone and put them on it. It just won't let me buy direct from the .
As there are no error messages I am at a loss what to do. I have updated the payment details on my account, and my husband has an iPhone 4 and has no such problems. We share the same wifi. I have tried with 3G as well as wifi, with no luck.
I am pretty much out of ideas, and have tried searching forums but there is so much overlap between queries that I can't find a similar problem from someone else, but I am sure it exists!
Can anyone please help me?
Thanks in advance
SarahI figured it out!
I read a solution for something that sounded similar.
Anyone in similar position:
Open iTunes app on iPhone, and pick an option from bottom, such as music. Then scroll down to bottom of page and where your iTunes ID is, press on it, and pick sign out.
Then return to home screen, and double press home button and press and hold on first icon showing, until a minus symbol appears in the top left of icons present. Press on each minus symbol on each app in turn, until all app icons have disappeared. Then Restart the phone by pressing and hold the home button and the on/off/standby button at top of phone, until the apple symbol appears in centre of blank screen.
Swipe to turn phone fully on and open settings and scroll down to iTunes and apps option and tap that. Pick sign in and put in your apple ID, it will accept it and then return to home screen and open iTunes a you'll find it works fine
Simple really, but some like me won't think f this themselves!
Hope that helps -
when i try to copy books to my nook, with every single title i continue to get an error message that says 'copy not allowed - no permission to copy the book'. any suggestions on how to fix this?
I had recently updated from Windows 7 to Windows 8.1 and thus had to re download Adobe Digital Editions. I downloaded Version 4.0 but the problem seemed to be with the authorization between the e-reader and the computer. While in ADE click the help button and click erase authorization then re do your user id and password. It worked for me.
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TS1496 when updating iTunes to latest version windows error message appears
when updating iTunes to latest version windows error message appears
Okay.
I'd first try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/itunes/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer? -
FaceTime is not working on my iPad. I've updated my iPad to the latest version of I0S and tried all the things that come up when I do a Google search. Any ideas? Thanks
Have you tried the troubleshooting advice here:
If you can't make or receive FaceTime calls - Apple Support
If you get an error when trying to activate iMessage or FaceTime - Apple Support
What exactly is not working? -
I purchased my daughter the new ipod. I downloaded the latest version of itunes. After syncing the ipod, all my songs appear grayed out. They have an exclamation point next to them. Even the ones I purchased from itunes. How do I get my songs back?
Usually, the exclamation mark tells you that the song was not where the program expected to find it. It may also mean that there was an error with the file itself.
If you click on the exclamation mark, it may give you a reason. You can also double click the file to make it play. If the file is not found, it will tell you. Just follow the prompts to look for the song again. It will ask you if you want to look for the other missing songs in the same folder. You can do it, but unfortunately, the last few updates have made the program blind to the songs that are there and you sometimes have to do the same process for each song.
If neither of these help, I would suggest starting from scratch and reinstalling iTunes. I have had to do that before. Do your best to back up the library and such first.
Sometimes a computer will rename a hard disk (Windows) and all the songs on that disk will be gone to iTunes because it will think it's looking in the right place. It can't recognize that the hard disk or partition has been renamed.
I know that this is a podcast, but the principle is the same. A dialogue box should pop up to tell you just what the problem is.
I hope this helps! -
Trying to put movies back on my iPod touch 2, I had to reset it, now I keep getting error messages?
Trying to put movies back on my iPod touch 2, I had to reset it, now I keep getting error messages?
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reboot the computer
- Try another USB port and cable
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
When trying to install the latest version of iTunes, I keep receiving the error message "Cannot install due to insufficient privileges, logon as administrator". I am absolutelutely logged on as the administrator. Help!!
Don't know if this will you but i fixed my issues with upgrading to 10.5.3.3 on Windows 7 you can access the steps i took here with an explanation of the problems i was having. https://discussions.apple.com/message/17374864#17374864
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Tonight opening Numbers caused a 'free update available box' advising me to install the latest version of OS X and then download the latest version of numbers. 'OK' is the only choice.
I can't force quit Numbers or even shutdown the iMac.
I don't want to lose the spreadsheet (90% completed so far) or upgrade to Yosemite.
I have OS X 10.9.5 running on a 2014 iMac.
What to do?
Thanks.NOTE: Just discovered that Adobe is making a bigger mess than any previously.
They now have a 32-bit uninstaller for Flash '''''AND''''' a separate 64-bit uninstaller for Flash. You will need the 64-bit uninstaller for what you had installed above.
*32-bit uninstaller: http://download.macromedia.com/pub/flashplayer/current/uninstall_flash_player_32bit.exe
*64-bit uninstaller: download.macromedia.com/pub/flashplayer/current/uninstall_flash_player_64bit.exe -
iTunes says my iPod touch can't be used because I need the latest version of iTunes, but that's the one I have. What should I do?
Just what are you doing and and what is the exact wording of the message?
What version of iTunes is installed on the computer? The latest is 11/2 -
i was recovering my ipod touch (i recently disabled it) and it told me an unknown error occured. Now my ipod has the apple sig with a loading bar on it. What should i do? Is it recovering?
What was the complete wording of the error message? Usually an error number is also given,
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i can't update my ipad 1st gen.. it says that 4.2 is the latest version. i'm in Lion and my itune are updated to the latest version. please help!!!
i check everything and it's all up to date....the ipad show up in the device as well.. this is what it looks like
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Following a backup and restore of my iphone 3g I have lost the use of a number of apps - this seems to be as they need ios5 or later to support them and I only have 4.2.1
When I check for updates via itunes I am advised that I have the latest version - but clearly I don't.
Any help gratefully received on how I can upgrade to ios5
YallySadly, the iPhone 3G can not be upgraded beyond iOS 4.2.1.
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When I try to donate by credit card. No matter which one I use I get an error message
When I try to donate by credit card. No matter which one I use I get an error message
What is the content of this error message?
Can you attach a screenshot?
*http://en.wikipedia.org/wiki/Screenshot
*https://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem
Use a compressed image type like PNG or JPG to save the screenshot.
Clear the cache and cookies only from websites that cause problems.
"Clear the Cache":
*Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
*Do NOT click the Reset button on the Safe Mode start window.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
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