HT4972 Whenever I do the update, at the end it says network error, what do I do?

Whenever I do the update, at the end it says network error, what do I do?

Presumably your internet connection is working because you were able to post here. If you go to your account on Adobe.com are you showing that the subscription is paid? Are you logged in through the CC Desktop App? Will it update (Quit it from the gear icon, then restart it)?

Similar Messages

  • Whenever I try to update my iPhoto program I get this error message "The product distribution file could not be verified. It may be damaged or was not signed."

    Whenever I try to update my iPhoto program I get this error message "The product distribution file could not be verified. It may be damaged or was not signed."

    Please read this whole message before doing anything.
    This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
    The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, or by a peripheral device. 
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to boot and run than normal, and some things won’t work at all, including Wi-Fi on certain iMacs. The next normal boot may also be somewhat slow.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin. Test while in safe mode. Same problem? After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.

  • HT4972 I replaced the computer I originally used to synch my iPhone. I get the message stating that my content will be erased, even though this is the computer I now synch with. Is there a way to make the update recognize the new computer?

    I replaced the computer I originally used to synch my iPhone. When trying to update to iOS5.0, I get the message stating that my content will be erased, even though this is the computer I now synch my phone with. Is there a way to make the update recognize the new computer so that my content will be kept?

    The best option is to copy your entire iTunes folder from your old computer to your new one using one of the methods described here: http://support.apple.com/kb/HT4527.  This will allow iTunes on your new computer to recognize and sync with your phone without deleting content.  You will also need to copy over any other synced data not in your iTunes library such as photos synced to your phone, calendars and contacts.
    If you can't do this, these articles will help you start syncing with your new computer with minimal or no data loss:
    Syncing to a "New" Computer or replacing a "crashed" Hard Drive
    Recovering your iTunes library from your iPod or iOS device

  • I updated my ipod and my computer crashed during the update now the apps that come with the ipod such as the app store and itunes are not on my ipod how do i fix this

    i updated my ipod and my computer crashed during the update now the apps that come with the ipod such as the app store and itunes are not on my ipod how do i fix this

    Connect your iPod to any computer with iTunes installed, highlight your device and try syncing the apps only. If it doesn't work might have to restore through iTunes. With the new iTunes and iCloud beta, you can have the iTunes list what apps are missing on your device but if you had previously purchased in the past and then have iTunes install them. You should always get in the habit of backing up your iPhone whenever you do any firmware/OS updating/upgrading or transferring over to new device. I really really really really hope you can get back at least some of your old info. I will tell you this, I have been kicking myself in the butt for not routinely backing up my iPhone when my beautiful special iPhone 4 came up missing and had to revert back to my 3GS. iPhone 5 will be released in a few months so I am holding off on purchasing a new iPhone til then, not that I did so without reservation and a little bit of iPhone 4 withdraw.

  • I am using FCP 7.0.3.on my Mac Pro. I bought a new mac book pro and loaded the software on to the lap top but the software is 6.0.3. How do i get the update to the lap top?

    I am using FCP 7.0.3 on my Mac Pro. I bought a new mac book pro and loaded the software on to the lap top but the software is 6.0.3. How do i get the update to the lap top?

    .. and by the way, the jump from FCP 6.0.3 to FCP 7.0 (or higher) isn't an "update"  It's a full version "upgrade" that has to be done using the install discs (or disc images).
    -DH

  • Hello I am just wondering why there is a message of error 1004 when i tryed to make the update on my apps. Does someone know what it means?

    Hello I am just wondering why there is a message of error 1004 when i tryed to make the update on my apps. Does someone know what it means?

    Yes, many know what this means.  You can too.  Just type in "error 1004" in the search box at the top of this page.  Or, just look to the right.  You'll find many links in the "More Like This" box. 
    Always good forum etiquette to search for previous posts on the topic before posting.

  • I can't get update iWork because I updated keynote first so it says I have a newer version of keynote and quits the update for the rest

    I got a new mac with lion on it and I transfered all my stuff from the old mac to the new one.  When I went to use iwork the programs did not work anylonger (I do own the disc and tried reinstalling but no good).  I found the update for Keynote on the apple site and that solved the problem for keynote.  Then I saw the update for the whole iwork program and tried to do that as well but it won't let me run it because it says I have a newer version of Keynote already installed.  How do I get the update to work or how do I get the same type of update for numbers and pages individually?  Thanks!

    Try the following user tip with that one:
    Empty/corrupt iTunes library after upgrade/crash

  • While updating iPad2 from 4.3.3 to 4.3.5 iTunes says 'Network Error' after downloading the software

    Hi
    When it connects to my new iPad2 (stock 4.3.3), iTunes says there is an update available (4.3.5). When I hit 'update' and check subsequent boxes, it takes 45-50minutes the download the software update. Just when it says 'processing...', it suddenly stops and a pop-up says "network error: please check if your computer is connected to the internet". I have disabled the virus scan (as heard on some other forum), but the problem persists. There is no error code. This is a fresh installation of iTunes on a Windows Vista device. And I have tried over multiple internet connections including WiFi and Ethernet on 4MBPs connections.

    One update: I have tried reinstalling iTunes, changing and changing the connecting cable, for what it was worth. No change. As soon as the download finishes and the update process begins, it says 'Network Error..", Just does not make sense, Apple. Why would you not want your devices to update without tethering them to another PC or Mac? Or if we have to, then why cant we download the update and store it on a local drive if repeated trials are necessary.
    So far an extremely painful experience.

  • HT1414 using Windows 7 OS, I had downloaded the new ioS 6 and started the update on the iPhone 4 and everything was going routine until the phone had been going thought what I though

    I attempted to update my iPhone 4 from ioS 5 to ioS 6 from iTunes on my laptop using Windows 7 OS, I had downloaded the new ioS 6 and started the update on the iPhone 4 and everything seemed to be going routine until the phone had been going thought what I though was the update process, when an error window opened up and it said that an error had occured and the iPhone 4 could not be updated. I have never had a problem like this before and it caught me off guard and I did not note all the information in the error window, but it did not appear to indicate anything other than that I would have to abort the update and did not think it would be that big of a problem. I tried to disconnect the phone and was going to do the update at a different time when I could investigate what the problem was. However I could not get iTunes to recognize the iPhone 4 after this and still cannot. After rebooting the laptop a few times and also trying to reset the phone a few times as well, I just have a dead phone. The iPhone 4 just has the image of a USB cable with an arrow pointing to an icon for iTunes. I have tried to get iTunes to recognize the iPhone, but cannot get it to. I am unable to do anything else with the phone. It seems like the phone is in a state where it does not have enough software loaded to do anything or I don’t know how to get it to. Any suggestions how I can get my iPhone 4 back into service. Note: iTunes still recognizes my iPad and iPods, so iTunes seems to be okay to me. Craig

    I had this problem on my iPod Touch 4g. Just press the home and sleep button. Wait and it will give an iTunes and cable logo. Now you can put in DFU mode (Hold Sleep and Home button 10 seconds and then release the power button kand keep pressing on the home button.) Now you will be able to restore it in iTunes.
    If you didn't sell it in al this time

  • I cannot connect to the iTunes Store on my PC. I am running Windows 7. I have run the updates and the flushdown. I've run the repair download ... no results. Help!

    iTunes still does not work properly. It will let me play the music, but it still won’t let me connect to the iTunes store. I did all of the updates, including the "repair missing files" and did a flush and everything comes back as just fine.
    I’ve thought about totally uninstalling and reinstalling, but I don’t want to lose all the settings and configurations. Hopefully we can figure out what went wrong.
    Last week, I was trying to download an app a couple of days ago and it seemed to get stuck. We had to do a “hard shutdown”to get the computer to shutoff and get out of the iTunes program. I don't know if that had anything to do with my problems. Hopefully any suggestions will help me get back into the iTunes Store. I miss my iTunes!!

    Try iTunes 9.2.1 which will run on OS X 10.4.11.  iTunes 9.2.1, http://support.apple.com/kb/DL1056
    You also need at least Safari 4.0.3 to connect to the iTunes Store.  You can download Safari 4.1.3 for OS X 10.4.11 (Tiger) here: http://support.apple.com/kb/DL1069

  • Since trying to update yesterday, my computer won't download any updates and itunes 11.1 says "Internal Error" and gives me the following info when I click on a song or podcast: Exception Name: NSInvalidArgumentException Description: -[_NSConcreteUserNoti

    Since trying to update yesterday, my computer won't download any updates and itunes 11.1 says "Internal Error" and gives me the following info when I click on a song or podcast:
    Exception Name: NSInvalidArgumentException
    Description: -[_NSConcreteUserNotification activationType]: unrecognized selector sent to instance 0x25a06b0
    User Info: (null)
    0   CoreFoundation                      0x922216fb __raiseError + 219
    1   libobjc.A.dylib                     0x920108db objc_exception_throw + 230
    2   CoreFoundation                      0x9222563d -[NSObject(NSObject) doesNotRecognizeSelector:] + 253
    3   CoreFoundation                      0x9216af77 ___forwarding___ + 487
    4   CoreFoundation                      0x9216ad22 _CF_forwarding_prep_0 + 50
    5   iTunes                              0x00df38e2 iTunes + 14624994
    6   iTunes                              0x00df36ae iTunes + 14624430
    7   libobjc.A.dylib                     0x9201c6c5 -[NSObject performSelector:withObject:withObject:] + 77
    8   Foundation                          0x93c12d85 -[_NSConcreteUserNotificationCenter _sendDelegateMessage:sendToAppDelegate:withNotificationFromMessage:] + 335
    9   Foundation                          0x93c12eaf -[_NSConcreteUserNotificationCenter _notificationPresentedMessage:] + 58
    10  Foundation                          0x93c137c2 __block_global_1 + 156
    11  libdispatch.dylib                   0x9371b2cf _dispatch_call_block_and_release + 15
    12  libdispatch.dylib                   0x9371ea80 _dispatch_client_callout + 46
    13  libdispatch.dylib                   0x9371c8e8 _dispatch_main_queue_callback_4CF + 223
    14  CoreFoundation                      0x9211b255 __CFRunLoopRun + 1829
    15  CoreFoundation                      0x9211a7c4 CFRunLoopRunSpecific + 308
    16  CoreFoundation                      0x9211a67b CFRunLoopRunInMode + 123
    17  HIToolbox                           0x90b6fc76 RunCurrentEventLoopInMode + 242
    18  HIToolbox                           0x90b76eb9 ReceiveNextEventCommon + 374
    19  HIToolbox                           0x90b76d34 BlockUntilNextEventMatchingListInMode + 88
    20  AppKit                              0x97621923 _DPSNextEvent + 709
    21  AppKit                              0x97621167 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 119
    22  AppKit                              0x9761d78c -[NSApplication run] + 855
    23  iTunes                              0x0017a898 iTunes + 1546392
    24  iTunes                              0x0017a709 iTunes + 1545993
    25  ???                                 0x00000002 0x0 + 2

    Please read this whole message before doing anything.
    This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
    Step 1
    The purpose of this step is to determine whether the problem is localized to your user account.
    Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
    While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
    Test while logged in as Guest. Same problem?
    After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
    *Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
    Step 2
    The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, or by corruption of certain system caches.
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to boot and run than normal, and some things won’t work at all, including sound output and Wi-Fi on certain models.  The next normal boot may also be somewhat slow.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    Test while in safe mode. Same problem?
    After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2.

  • I have tried to update the software on my ipad 2, 16GB,  through itunes, but the update has not been completed and has frozen, what should I do?

    I have tried to update the software on my ipad 2, 16GB,  through itunes, but the update has not been completed and has frozen, what should I do?

    Hey there alaili55,
    Welcome to Apple Support Communities.
    It sounds like you ran into an issue updating your iPad 2 with iTunes on your computer. Take a look at the article linked below and try the troubleshooting tips that it provides, which will resolve most issues updating iOS devices.
    Resolve iOS update and restore errors in iTunes - Apple Support
    Cheers,
    -Jason

  • I installed the update but the "radio" option is not showing up in Music. Anyone else had this issue?

    I installed the update but the "radio" option is not showing up in Music. Anyone else had this issue?

    It is only available in the U.S right now. Are you in the U.S.?

  • Hello i am trying to help a friend to get the update for the mac os x maverick and msg pops up saying distribution file not verified

    hello i am trying to help a friend to get the update for the mac os x maverick and msg pops up saying distribution file not verified

    Please read this whole message before doing anything.
    This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
    The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches. 
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to boot and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal boot may also be somewhat slow.
    The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    Test while in safe mode. Same problem? After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.

  • How do I get the Ap Store to stop showing that I have an update available? I have aready purchased the update from the company's site.

    How do I get the Ap Store to stop showing that I have an update available? I have already purchased the update from the company's site.

    A Fix For: App Store Keeps Wanting To Update Apps

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