HT4972 Why don't see the software tab under set-up / general

I am trying to determine what version of iow is running, and update. How do I do this?

If you do not have IOS 5 and above:
Connect your iPad to iTune (computer) and Check for Updates. Backup before you proceed with update.
http://i1224.photobucket.com/albums/ee374/Diavonex/a12310c6040505d18fbb03256ceb7 0de.jpg

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IPad (1), I don't see the "purchased" tab in App Store.

I just got iOs 4.3.5, and I don't see the purchased tab in the App Store, or in iTunes. I do however see it in the iBooks app. Is this because I'm using the oringal iPad? I've tried a restart, and deleting it from the multi-task bar. Any ideas?

No. I have the original iPad and it all works for me. It always has.
Lets try this next. If you haven't downloaded anything since the iOS update why don't you download any free app - anything. Even free apps show up in the purchased tab. See if you download an app maybe it will reset something and the purchased tab will show up. It's worth a try and there are tons of free apps. You could try the same thing with any free iTunes content like the free single of the week or a free movie trailer - just to see if the tab shows up.

I'm having trouble loading photos on my I phone 4s and I pod. I don't see the photos tab in Itunes?? Prob user error but wanted to get some help.

I'm having trouble loading photos on my I phone 4s and I pod. I don't see the photos tab in I-tunes? I'm sure its user error but wanted to get some help.

What's the origin of this external drive? It sounds very much like it's a Windows-formatted (NTFS) drive which Macs can't write to. If you can, copy the files off the drive, reformat it as Mac format (using Disk Utility) and copy the files back. If you need to continue writing to it from a Windows PC, you should format it ExFAT in Disk Utility.
Matt

Trying to resolve a blinking amber light on my Time Capsule. The problem is i don't see the airport utilities under Apps/Utilities..any ideas?

trying to resolve a blinking amber light on my Time Capsule. The problem is i don't see the airport utilities under Apps/Utilities to try and reset..any ideas?

AirPort Utility should be here: Macintosh HD > Applications > Utilities > AirPort Utility
If it is not there, you can download it from here:
http://support.apple.com/downloads/#airport
Temporarily, connect an Etherent cable from your Mac to one of the LAN <-> ports on the back of the Time Capsule
Open AirPort Utility - Click Manual Setup
Click directly on the word Status (2nd line) and a window will open to explain why the Time Capsule is complaining along with suggested actions to remedy the issue

HT5287 What if I don't see the Remote Disc under the DEVICES??

I'm trying to get a music cd onto my iMac, using my macbook pro disc drive per these directions http://support.apple.com/kb/HT5287
But, What if I don't see the Remote Disc under the DEVICES??

That is all checked on both computers. I just don't know why I can't figure this out!

HT4972 I don't have the software updates in my general settings so how do I get the software updates I'll need for Facebook & instagram etc?

I don't have the software updates in my general settings so how do I get the updates to use instagram, Facebook etc? Any help appreciated

The option to update without the computer (Over the air) was made available with iOS 5. If your iDevice is using a version of iOS lower than 5, you will need to use iTunes on your syncing computer to perform the upgrade. Use the Apple link below as a guide for the upgrade.
http://support.apple.com/kb/HT4972
Also read the instructions from the section entitled "Update your device using iTunes" at the link below.
http://support.apple.com/kb/HT4623
Information regarding transferring purchases from your iDevice to iTunes on your syncing computer can be found at the link below.
http://support.apple.com/kb/ht1848

I have a dumb phone I am trying to update my operating system but don't have the software update under general setting. I've tried to do this on line but nothing! Help

I have a dumb phone not a smart phone. It doesn't have the software update under general setting. I tried to upgrade online but nothing! Currently, I cannot get many apps because I need the upgrade. Help

That's because you don't have iOS 5 or higher. See the following:
Connect the phone to your computer. Open iTunes. Select your phone from the sidebar under Devices. Click on the Summary tab in the main window. Click on the Update button.

HT4623 i don't see a software update under general. i have an ipad2... help i need to update to iOS 5.0 or later

i have no idea what operation system i have. i have an ipad2 and in order to update apps i need ios5.0 or later. How do i update or download or install this. i went under general and i have no software update option. HELP

That is only a feature of iOS 5 or later...
If you have iOS 4... See Here...
http://support.apple.com/kb/HT4972
OR...
Connect to iTunes on the computer you usually Sync with and “ Check for Updates “...
If an Update Appears Install it... if not... you are up to date for your particular Device...
See the Using iTunes Section Here...
How to update your iPhone, iPad, or iPod touch
NOTE:
The iPad 1 can only Update as far as iOS 5.1.1

HT4623 I don't have the Software UpgradeTab under General Settings to Push and then auto upgrade?

I don't get a "Software Upgrade" Tab under General Settings. So I can't figure out how to upgrade my IPOD. It's two years old and its' never been upgraded, so I don't even know what version of Software it has on it right now. Please advise. Thanks.

IPhone, iPod Touch, and iPad iOS Compatibility
     Device                                       iOS Verson
iPhone 1                                       iOS 3.1.3
iPhone 3G                                    iOS 4.2.1
iPhone 3GS                                 iOS 6.1
iPhone 4                                       iOS 6.1
iPhone 4S                                    iOS 6.1
iPhone 5                                       iOS 6.1
iPod Touch 1                               iOS 3.1.3
iPod Touch 2                               iOS 4.2.1
iPod Touch 3                               iOS 5.1.1
iPod Touch 4                               iOS 6.1
iPod Touch 5                               iOS 6.1
iPad 1                                           iOS 5.1.1
iPad 2                                           iOS 6.1
iPad 3                                           iOS 6.1
iPad 4                                           iOS 6.1
iPad Mini                                      iOS 6.1
Upgrading iOS
   1. How to update your iPhone, iPad, or iPod Touch
   2. iPhone Support
   3. iPod Touch Support
   4. iPad Support
     a. Updating Your iOS to Version 6.0.x from iOS 5
          Tap Settings > General > Software Update
     If an update is available there will be an active Update button. If you are current,
     then you will see a gray screen with a message saying your are up to date.
     b. If you are still using iOS 4 — Updating your device to iOS 5 or later.
     c. Resolving update problems
        1. iOS - Unable to update or restore
        2. iOS- Resolving update and restore alert messages

HT4623 I don't have the "Software Update" under General Settings on my Iphone 4. How can I update my phone?

I am trying to update my Iphone4 to IOS6 but when I go to Settings>General> I don't see "Software Update" option. How can I update my phone?

You do not have that option with iOS 4. You must update using iTunes.
iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad

HT4623 Need to update from 4.3.3 to ios 5 or 6 but don't see the 'Software update' on my General settings please help

I have tried everything I can think of to update my iPad folloowing online instructions but am stumped at the 1st hurdle with the settings - general - there is no Update software anywhere in the various lists.

Assuming you have iOS 4.3 as your tagline suggests. You'll need to connect your iPad to a Computer running iTuines (Can be a Mac or a Pc doesn't matter) and follow the update prompts.
You'll probably want to back up the iPad before updating though.
In the article you came from scroll down to the section titled: Update your device using iTunes

Why am I seeing the software download time estimated at 11 hours?

Hi!
I'm restoring data in my 4S and the Apple server is pushing iOS 8.2 for the upgrade. When I tried to download the upgrade to my MacBook, the download was estimated to take 6 hrs. This didn't seem right, even though I'm downloading from the Airport Extreme. I proceeded regardless, knowing this is generally an estimate and my normal experience has been the estimated download time revises to less time as the download progresses.
This time it nearly took the 6 hours then promptly crashed.
Off to my iMac (currently running 10.9.5) and attempted to download the upgrade on the newer machine. Now the estimated time is 11 hours. Should I have "hard wired" directly from the AirPort Extreme with a LAN cable, or is something choking the download speed at my end?
Just wondering and am awaiting to hear from the collected wisdom of the readers for advice.
<humour> I have nothing to do right now except ride shotgun on this download.</>
Thanx in advance

Hey TerryS53,
Thanks for the question. If I understand correctly, the update is taking a long time to download. I would recommend that you read this article, it may be able to help the issue.
Resolve issues with an over-the-air iOS update - Apple Support
Download takes a long time, or you can't reach update server
iOS updates require a persistent Internet connection, and the time it takes to download the update will vary according to the size of the update and your Internet speed. You can use your device normally while downloading the iOS update, and iOS will notify you when you can install the update. To improve the speed of the download, avoid downloading other content.
If you get a message that "an error occurred downloading iOS," try again later. If the issue persists, try updating your device in another network or use iTunes to update your device. Learn more about iOS updates.
Thanks for using Apple Support Communities.
Have a good one,
Mario

I don't see the Purchased tab in iTunes on my iPad.

I've updated everything to it's latest versions (itunes10.4,iPad 4.3.5). What am I doing wrong? Someone please help!!!

What do you mean?

I can't see the 'Summary' tab to select "Manually manage music and videos" where is it?!

I can't see the 'Summary' tab to select "Manually manage music and videos". I've looked and looked, and can't find it!

for the avoidance of doubt, you don't see the summary tab when your iPod is connected to iTunes ?
the tab will only show up when it is ...

Why do I not see the podcast icon under DEVICES?

I don't see the poscast-icon under my devices in iTunes. I have disabled the automatic sync for my device.
thanks for help
Ron

Just to finish this discussion off, the issue was 100% the router firmware. Please see the below, direct from the support pages of www.plus.net :
The 585v8 v8.2.7.7 firmware is known to cause wi-fi connectivity problems with certain Apple computers. To fix this problem we recommend that you upgrade to v8.2.7.8 that features updated wi-fi drivers from the chipset manufacturer. No official upgrade tool exists for Apple computers so you may need to reflash the firmware using a Windows computer instead.
I did this yesterday after borrowing a PC and it fixed all of the issues I was having - no Airplay icons, cycling for wifi networks, dropped connections - all of these righted themselves after a firmware update.
The reason it wasn't the first thing tried was that I was under the impression that a) my router had up to date firmware as it wasn't clear on my ISP's website, and b) that my router firmware would have updated automatically as there was no option to update on my routers settings page.
The WEP security issues were a bit of a red herring tbh. When I first joined my ISP downgrading the security was the advice given after I experienced initial connection problems, but this was probably due to a lack of updated firmware at the time - the issues had to be related to security which would have been solved by an open network. Obviously this is not ideal, so a WEP connection was a wobbly middle ground.
Thanks for everyone's help.

HT4972 Why don't see the software tab under set-up / general

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