HT4972 will not update or restore ipod 4th g

i cant update my 4th gen ipod touch

maybe:
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
or
iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues

Similar Messages

  • My iPhone stopped when i tried to update now it will not update or restore it just has the plug in itunes symbol, My iPhone stopped when i tried to update now it will not update or restore it just has the plug in itunes symbol

    My iPhone stopped when i tried to update now it will not update or restore HELP

    iPhone and iPod touch: Unable to restore

  • HT4061 My phone says it needs to connect to iTunes.  I do this and it will not update or restore factory settings.

    My phone says it needs to connect to iTunes.  I do this and it will not update or restore factory settings?

    See Here  >  http://support.apple.com/kb/HT1808
    You may need to try this More than Once...
    Be sure to Follow ALL the Steps...
    But... if the Device has been Modified... this will Not necessarily work.

  • HT201210 this was not helpful, my iphone will not update or restore and my itunes will no longer reconize it, what should I do?

    this was not helpful, my iphone will not update or restore and my itunes will no longer reconize it, what should I do?

    iOS device not recognized in Windows

  • HT201210 My iPhone will not update or restore from iTunes. It's frozen

    My iPhone will not update or restore from iTunes. It's frozen

    You may be in a recovery mode follow this article http://support.apple.com/kb/HT1808
    If you have a backup you can restore your contents by following this article
    http://support.apple.com/kb/HT1414
    Good Luck!

  • IPad will not update or restore to factory settings.

    My iPad Air is stuck in recovery mode. I was using my iPad to watch Netflix when all of a sudden the screen display had lines going through it and then the device shut off. I plugged it in to charge, since it was almost dead and left it for a few hours. When I came back and tried to turn it on, it would not turn on. After a few attempts it did. and seemed to be working fine for about 5 minutes, until I tried to close a few apps, and same thing happened, lines through the display and then turned off. I tried to plug my iPad in to my computer to update it, but it must have malfunctioned while updating because then it went into recovery mode. I tried to restore the iPad to factory settings and I keep getting an error saying it can not update or restore.
    I then brought my iPad in to the Apple store for some technical support. The "technician" was less than helpful and only did what I had done at home: plug into computer and try to update & restore using itunes. Needless to say it did not work. He then told me it must be a hard drive problem and since I was 2 months out of warranty that I could get a replacement iPad for $299 +tax. I asked for the manager and of course "he was busy" and said this was my only option. I asked him how thsi could've happened and he told me he had no way of knowing and didn't know what caused these things to happen.
    I have been an Apple user for 10+ years and have enjoyed every product I have ever bought there. I am extremely disappointed that by me using my iPad normally, never dropping it, never spilling water on it and then their product failing that I have to pay almost $300 to get a replacement. It seems that this problem could not have been avoided, since they don't know what causes these things and that this was Apples fault for selling faulty products. I would have never bought the iPad to begin with had I known I would need to purchase a replacement only 13 months later.
    I am wondering if anyone has gone through something similar and if there are any other options for me.

    Did you put the iPad into Recovery Mode? Follow the steps in this Apple support document:
    If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
    It could be an internal hardware failure though, as the Apple technician explained. While not common these things do happen. If that's the case you options are to replace the iPad with an identical model using the Out of Warranty replacement process and paying the $299 fee or purchase a new replacement iPad.

  • 4GB iPod nano will NOT update or restore

    I have iTunes 7.0.1 and a 4GB iPod nano (2nd Gen) on Windows XP SP2.
    When I plug it into my computer, it appears as a removable disk (even though "Enable Disk use" is unchecked). When I load iTunes, it does not recognise it.
    If I then quit iTunes, eject the disk through Windows Explorer and stop the iPod service (via My Computer > Manage > Services & Applications > Services or via Task Manager), then reload iTunes, the iPod service starts again and my iPod appears in iTunes. Great.
    However, if I then go to update the iPod with the new 1.0.2 software, once it starts to update, something ejects the iPod and the progress bar in iTunes just sits there. The iPod has been ejected and will never update. I cannot restore it as it does exactly the same thing.
    I've just paid good, hard cash for this iPod nano and I can't use it?! Why oh why did Apple put the iPod updater software INSIDE iTunes??? That's a recipe for disaster, as can be seen by the multitude of posts on this topic in these forums and elsewhere on the net.
    Before you ask, yes I have tried all the USB ports, yes I have tried other computers, yes I have stopped all anti-virus software, yes blah blah blah. I keep getting error 1415.
    I'm really narked off with Apple about this. If they cannot provide a working solution, then it's going back to the store and I'll get a Zune... (that's a joke by the way...)

    SOLUTION
    SOLUTION
    I had the exact same problems before, iTunes doesn’t recognize iPod after connecting it, I had to use the restart iPod Service method to get it working.
    I tried this on my second computer and it worked perfectly, iTunes recognizes iPod every time I plug it in.
    I compared the process/services opened in both computers, and I turned on some services which were previously on disable(excluding iPod Service). Unfortunately I forgot which services it was, so I took some screenshots and compare these with your services.
    After modifying the services, I tried plug and unplug the iPod several times without closing iTunes, iPod was instantly recognized by iTunes every time!
    I attached the links to screenshots of my automatic services and manual services, ignore the service if its not on your list!
    For those don’t know how to open Services, Start -> Run -> “services.msc”
    http://img214.imageshack.us/img214/6200/automaticservicesec2.jpg
    http://img216.imageshack.us/img216/3700/manualservicesce3.jpg
    -If anyone know the specific services required to be turned on, please reply in this thread.
    -I am using the 2nd Gen Nano 2GB version with latest iTunes.
    IBM T43 Windows XP Pro
    IBM T43   Windows XP Pro  

  • 2nd gen. iPod -software too old but will not update or restore  HELP!!

    Please Help! I've followed all update protocol and itunes 7 is installed, up and running etc, but..
    I hook up the ipod and this message appears:
    Some of the items in the iTunes library were not copied to the iPod "Kit-Ying's iPod" because your iPod software is too old.
    I go to the summary tab in iPod preferences and click Update to get the latest iPod software update.
    I'm looking in the summary and it says 'your iPod is up to date' (so the update button cannot be highlighted)
    The only other option is to click on the "restore" button, which I've done
    over and over again... Only to get:
    'contacting the iPod software update server'
    And nothing happens.
    I cancel and then get this message:
    "there was a problem downloading the iPod software for the iPod "Kit-Ying's iPod". The requested resource was not found.
    Tried manually restoring the thing and as soon as I hook it up again the
    same message appears (software too old etc)
    Am I missing something here as I feel I'm going round and round in circles!!
    PLEASE help me!!!
    ibook   Mac OS X (10.3.9)  

    hmmmmm.
    Some of the items in the iTunes library were not copied to the iPod "Kit-Ying's iPod" because your iPod software is too old.
    in your "Summary" page, is itunes displaying the correct icon for your ipod?
    is a Movies or Photos tab appearing there?

  • Ipod will not update after restoring to factory settings

    I was having some trouble with my ipod, so I restored it to factory settings and updated to ITunes 7. Ever since then, nothing has updated to my Ipod. The IPod remains on "Do not disconnect" mode, while ITunes says, IPod update complete.
    If I go ahead and disconnect anyways, my Ipod is empty.
    Any advice?

    no, let's leave things as they are there at the moment. (the "do not disconnect" would have been normal if you had either "manually manage music" or "enable disk use" checked in there.)
    how about your Music tab? under "Sync Music", do you have "selected playlists" selected? if so, do the playlists that you have selected contain any songs?

  • Ipad2 5.01 will not update or restore,

    I received an email from Apple about offer for iPhoto for Ipad at $4.99 so I jumped on it. Item was purchased but would not install, that is when I noticed it will only install on OS 5.1. So I tried to update from 5.01 to 5.1 and the update fails. Say's Internet connection failed, yet I can surf the web, update app's, and do just about anything the Ipad is designed to do. My Ipad just will not do an update. So I disabled my anti-virus, on my Imac, hooked my Ipad back up to my computer and tried just about everything I could find on the web. As a last resort I decided to try a restore and this too fails. Any suggestion? Original Ipad purchased thru Apple, no jailbreak...

    Were you trying to restore from an iTunes backup?  Your backup may be corrupt.  Try restoring but choose set up as new:
    Use iTunes to restore your iPhone, iPad, or iPod to factory settings - Apple Support
    If that works & if you have also been backing up to iCloud, then you can choose to restore from your iCloud backup.

  • Songs will not update on my ipod!!

    I have downloaded songs off ITunes and cds and although i can play them through library on computer they won't transfer over to my Ipod. Also, the do not disconnect message will not go away for as long as I have it plugged into computer. I have updated all new software updates and have settings on automatic not manual. Don't know what else to do....please Help!! Thanks.
      Windows XP  

    hiya!
    hmmmm. i was wondering if you had an odd version of the following problem:
    Windows confuses iPod with network drive and may keep iPod from mounting or songs may seem to disappear
    ... but if you do, you're not really getting any classic symptoms.
    by any chance, is there more than one user account that PC? if so, do any of the other users have their own itunes library? i'm thinking here about odd versions of Fast User Switching issues:
    iPod for Windows: Fast user switching in Windows XP is not supported
    iTunes for Windows: about Fast User Switching with Windows XP
    love, b

  • Downloaded music is on a playlist but will not update onto my iPod..

    I downloaded music and it was automatically sent to itunes but it's on a playlist. I clicked update iPod and it will not add the songs. I tried dragging them into the library, thats not working either. FYi: I used Limewire
    Nano    

    Where did you find legal downloads on Limewire?

  • IPhone 3GS will not update or restore

    Got my iphone 3gs replaced under warranty, the new iphone will sync everything as normal, however it will not restore, also when i press check for software update i get this message:
    "the iphone software update server could not be contacted."
    "make sure your network settings are correct and your network connection is active, or try again later"
    i have tried putting into recovery mode and dfu mode via the wake/sleep button & the home button, but i get no joy i get same message.
    i have tried uninstalling and disabling my firewall no luck there
    i have tried everything everybody else has tried and still no luck.
    i un-installed itunes and re-installed with latest version 9.2.1.5.
    i also tried updating itunes via help then update and i got following message:
    "the itunes server could not be contacted. please check your internet connection, or try again later".
    this has been happening since yesterday since i tried to put iphone in dfu mode, cos on the net i found a few people saying if you put in dfu and do a full firmware update it wipes everything off iphone, then restore via itunes back up and you should get better battery life and performance using the IOS4.
    now on my other iphones i had, 3g and iphone 4, these features worked perfectly, i am now very cheesed off and can't even restore normally let alone in dfu mode.
    since getting the replacement 3gs it is the first time i have checked these features so i don't know if it could be the iphone itself.

    Its now working, i think it had something to do with talk talk and apple.

  • Phone will not get out of recovery mode/will not update or restore

    Iphone will not get out of recovery mode. I have pressed the home and lock screen at the same time, and nothing happens. I connected it to iTunes to try to update my phone or restore it, and it will not do anything. The progress bar shows up on the screen but does not make any progress and iTunes says it cannot connect to my phone. I have tried everything and went to the AT&T store and they told me to contact Apple support. What do I do now?

    You will have to restore it from Recovery Mode

  • HT4623 my iphone will not update or restore

    my iphone wont udate or restore

    did you manage to sort your phone out? my phone wont update or restore?

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