HT4990 When I try to download an app it is asking for the billing address even though the app is free and then it does not accept post code

When I down load an app it is asking for a billing address even though the app is free after I enter the required details it does accept the post code

Try to set it up as new device, explained here:
How to back up your data and set up as a new device
Start without using the backup after the restore process, to rule out a software problem.
If the phone is working after that, use the backup to restore from. In case the problem comes back, your backup contained corrupt data and you'll have to start again without the backup.

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