HT4993 bought iphone 4 from a friend and it has a lock code on it so i cant download itunes anysuggestion
Unable to get the lock code off the device i had purchased
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
Please Note: All Data will be Erased
Also.. if the Device has been Modified... this will Not necessarily work.
Similar Messages
-
bought an iphone 5s from pawn shop and it has icloud lock and the device is not been blacklisted, how can i unlock it as i have no idea who the owner is of the device
Take it back to the pawn shop and ask for your money back.
You bought a brick. -
i bought an iphone 4 from my friend and he do not know his apple ID and we are trying to know the email attached to is apple ID so we can rest it cause he forgot them as well and the reset button in the 2 steps always says that the email is always sent ! ( even if you wrote a worng ID like ( asdasdasd ) it will say sent !! how come and now am trying to know or need a hint on that email so my freind could try to remember it !
to those who will think that this phone is stolen , no its not and i would love to go to apple store if there is 1 in jordan so they can help us ,
i have everything with this iphone the box the catalog its serial number , everything but the ID and the (and apple ID is everything as you know)
so please if anyone have any suggestion to help me , and even apple it self if the can help me to get a support from them cause i tried everything to contact them by mail or any other option since as i said there is no apple store in jordanhe knows his ID , if he did all whats in the link he can get his password back ?
how can i make him call applecare ? is there a way to speak to them from jordan ??
i have been trying to reach any1 in apple so they can communicate and help my friend (us) to make him remember it .
am not asking for the password or trying to get into the phone without using it , and i can take my money back though i need to help my friend as well since now he cant use it as well.
thanks kil -
I Bought an iPhone 5 from a friend and want to keep his music. If i sync it to my Mac i will lose it. Any way i can keep the music?
Your friend does get to keep. .Purchases are locked forever to the Apple id used to purchase them
They just download again using the same Apple id -
Okay so I recently bought an IPhone 4S from a friend, and when I had gotten home, his old iTunes/apple/ICloud account wa still logged in and after a few attempts of it, I don't know the way through it, could anyone please help?! thank you so much!!
You've encountered iCloud Activation Lock. Contact you friend and have him follow the directions here:
Find My iPhone Activation Lock: Removing a device from a previous owner’s account -
I was given an iPhone 4 from a friend and I was trying to reset it to factory settings but it won't let me. It's keeps popping up with a box to put in my friends iCloud account password in but I don't know it. How can i delete their iCloud account without knowing their password?
You cannot delete the iCloud account that is signed on to Find My iPhone unless you know the password. This is called the Activation Lock:
ACTIVATION LOCK
It is an anti-theft security measure that is a part of iOS 7. You can only get around this by following the steps in this support article:
Find My iPhone Activation Lock: Removing a device from a previous owner’s account
Contact your friend. This is the only way around the lock.
Best of luck,
GB -
I bought my iPad from a friend and updated to iOS 7.1. Now in order to activate it I need to sign in using the original iTunes account but I can't contact the owner. Is there a way to get past this or should I toss my iPad into the garbage?
Ask previous owner to remove his device from account
http://support.apple.com/kb/TS4515 -
I bought an iphone4 from a friend and he was using it on orange i have put my o2 sim in the phone and it is saying restricted network with no service any ideas thanks
That is because the phone is locked to the Orange network and an o2 sim card is not going to work with a phone that is locked to Orange.
You either need to purchase an Orange sim card and use that in the phone, or you need to get your friend to contract Orange and get the phone unlocked so that you can use an 02 sim card.
At the moment you will never be able to use the 02 sim card if the phone is locked to Orange. Either use Orange or get the phone unlocked. It is as simple as that. -
I bought a iPod touch 4g from my friend and I erased all content from the iPod and the screen went black, to the apple sign, then to a white screen and stayed like that, what do I do?
Did you try to connect in recovery mode and restore? iPhone and iPod touch: Unable to restore
-
I have an Iphone 4 from a friend. It was never updated with him and now I am trying update to latest software version. It is currently in 4.3.2 and it updates till the last few seconds and then a message, with no error number, states that the internet connection had time out during update. I am using my PC and have tried unsuccessfully for a week. I have tried to restore setting on phone first before plugging in to PC and updating software through Itunes? I took it to my mobile phone outlet and they couldn't help? Is there another way?
Read through this:
http://support.apple.com/kb/ht1808 -
We bought a ipad from a friend but she doesnt know the email address or password she used to set it up we have already reset it what can we do now?
Well, a portion of it will appear in the activation screen. It could be enough to jog her memory. She is going to have to reset the password so she can remove the device. If she cannot remove the device from her account, the device is useless to you. If she does not want to try and remove it, then demand your money back. Apple cannot assist you. If however, she purchased the device new, she can take the device and the original sales slip to an actual Apple Store and they may be able to help.
-
like i said i bought my apple from a freind and he forgot his password and i want to update my mac but i need a password to his.how do i change accounts
Have your friend accomplish all of the following. If that isn't convenient, do as much of it as you can on your own.
You will absolutely require the Mac's original grey installation discs, if they were included when it was built (prior to approximately August 2011). So get them.
What to do before selling or giving away your Mac
In addition to the above:
If you enabled FileVault, disable it in System Preferences > Security & Privacy.
"Deauthorize" your iTunes account. Same for Audible if you have one.
System Preferences > iCloud > de-select "Back to My Mac" and "Find my Mac".
Sign out of iCloud. Select "Delete from Mac" when it appears.
Then:
Start your Mac with its original System Installation DVD (if your Mac shipped with one) or OS X Recovery (if it didn’t).
Remove any Open Firmware password if you created one: select Firmware Password Utility from the Utilities menu and remove it.
Select Disk Utility from the Utilities menu.
Remove any partitions you may have created.
Select the Mac's hard disk icon, then select the "Erase" tab.
Select the "Security Options" button and erase the disk.
The more "securely" you erase the disk, the longer it will take. The fastest method is sufficient since all but the most expensive techniques and equipment will be able to recover securely erased data.
When it finishes, quit Disk Utility.
Select Install Mac OS X from the Utilities menu. Do not create any user accounts.
When it finishes, shut down the computer.
If you want to install the bundled apps that were included with your Mac, restart by using your Applications DVD and install the bundled apps.
Don't forget to include any DVDs that came with your iMac, your AppleCare certificate if you bought it, printed documentation, even the box if you still have it.
Execute a bill of sale showing the Mac's serial number.
Once no longer in your possession, remove the Mac from your devices in My Support Profile. -
Hi i recently bought an ipad 1st gen from a friend i was playing it for awhie and decided to transfer my stuff onto it so i plugged into itunes did the update then it closed out and now my computer wont even reconize it and my ipad says to plug it into itunes like when you first buy them so i plugged it in but my computer wont reconize it and now i cant do anything on it
The way you download older apps for the older, original iPad 1, as I understand it, is if you have iTunes installed on a computer, you purchase / download the new, current app, in the iOS App Store in iTunes on your computer. Then, go back to your iPad and go to the App Store app on your iPad and find the same app there and download it.
When You select app to update/download, a message pop-up window appears asking if you want to download the last compatible version for your device (if one still exists ) tap OK and that should be it. -
I just bought a ipad from a friend and want to take his stuff off and put mine on
i just bought a ipad from afriend and i want to take his stuff off and put mine on how do i do this
Settings > General > Reset > Erase All Content and Settings. Then set it up as your own.
-
I bought a used iphone 4s on ebay and it shows a clean esn online. I can't get through setup because its asking for "prior user?" email and id...at least thats what it appears to be aking for. How do I get the old information off so I can complete new setup?
http://support.apple.com/kb/PH13695
Ask the person you bought the phone from. There is no way to pass the icloud activation locked without the previous owners info.
My guess you bought a stolen phone, suggest you return it and get your money back and then buy from an authorized Apple dealer.
Maybe you are looking for
-
Selection-Screen validation is not working
Dear Gurus, I did one report in that,selelction screen is not working properly. if i give input by F4 searching,selection condition not working. it does not retrive the particular result instead of that it retrive the all values what can i do for thi
-
Error messages when submitting a validated RSS feed URL to iTS.
Why do I keep getting error messages when submitting a validated RSS feed URL to iTS. Feed is http://streaming.integrationworks.com:3000/archive/feed2.xml I get variations on the follwoing message: "We had difficulty reading this feed. Bad http resul
-
Setting default Finder preferences
Hi, I recently upgraded t 10.7.2 and I was wondering if there was a way to set default finder arrange and view preferences. I upgraded form SL and I was able to do this (all finder windows would open in icon view with the files arranged by kind). I
-
Hi, heres the debug log file when im trying to connect to Kerio webmail with an OD user get the following error 'Cannot resolve network address for KDC in requested realm' kinit <user> works fine though any clue ? tia Jeff [18/Nov/2010 16:20:37][2982
-
Is it possible a customer can be extended from a SHIP TO to a SOLD TO. If I try to add it to the partners screen as a SOLD TO it errors Customer XXXX not defined for function SP (table TPAKD).