HT4993 Frozen phone. Picture in front is iTunes symbol & Plug. Please help!
I was downloading the service update and now my phone is frozen. Tried to reboot it and hard power off. No luch! Have ER at home and need phone now! Help!!
Try recovery mode as described here. You may have to try to enter recovery mode more than once to succeed.
http://support.apple.com/kb/HT1808
Similar Messages
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I updated my phone and it cleared everything on it and I don't have an icloud or itunes backup. Please help I need to get my pictures and information back
Sorry, but without a backup in iCloud or iTunes on your computer, your data is gone and can't be restored anymore.
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i have an iphone 4, i connect it to my laptop using the usb and then when connecting to itunes it says my phone is not up to date with itunes yet i cannot find an update 11.1 for my phones itunes? someone please help me.. kind regards
Itunes 11.1 is for your computer, not your iphone
It is required in order to sync with ios 7. -
My ios update keeps getting stuck on the Restoring iPhone software stage. I uninstalled iTunes and reinstalled it again, but still nothing. Now I can't even use my phone as it shows the plug into iTunes screen. Please help!!!! Thanks,
A Restore first downloads a new copy of iOS to your computer. On a slow Internet connection this can take a long time. How fast is your connection? How long would you expect it to take to download 900 MB?
That's assuming nothing is interfering with the download. Some firewalls and antivirus programs will block the download or slow it down. So you should temporarily disable your security software. Security software can also block the update after the iOS download is complete. -
I follwed all the instructions on manuals for both iPAD and iTunes re syncing, but after physically connecting iPAD with iMac with USB or via WiFi I still cannot find "phone button" under Device name on iTunes page. Please help! Thanks!
I have been creating a photo book using a lots of photographs on iPhoto, and then I took another photos by using new iPAD which I want to integrate with the original album/book on iMac. I was able to import them from iPAD's iPhoto to iMac's iPhoto. However I cannot import or transfer or sync anything from iMac's iPhoto to that of my iPAD.
So my iPhoto page on iPAD contains only 3 or 4 newly created albums, and no other info. That means no syncing....
I am supposed to be able to work on this project on either of these iPAD and iMac, correct?
I am puzzled. I appreciate for your advice and help.
Thank you!It doesn't appear under the iPad device on the left-hand sidebar of iTunes, you need to select the iPad device on the sidebar and then select the Photos tab on the right-hand side of iTunes e.g.
And then on the right-hand side : -
I was accidentally deleted pictures last week in my ipad mini. How can I restore them without any back up (icloud, itunes, etc)? Please help me.. Thank you
iPad Photo Recovery: How to Recover Deleted Photos
http://www.iskysoft.com/iphone-data-recovery-mac/ipad-photo-recovery.html
How to Restore Lost or Deleted Files from iPad
http://www.iphone-ipad-recovery.com/recover-ipad-mini-files.html
How to Recover Deleted Files from iPad
http://www.kvisoft.com/tutorials/recover-deleted-files-from-ipad.html
iSkysoft Free iPhone Data Recovery
http://www.iskysoft.com/iphone-data-recovery/
Recover iPhone/iPad/iPod touch lost data, Free.
Free recover iPhone/iPad/iPod touch lost contacts, photos, videos, notes, call logs and more
Recover data directly from iPhone or from iTunes backup
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Wondershare Dr.Fone for iOS
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Recover contacts, messages, photos, videos, notes, call history, calendars, voicemail, voice memos, reminders, bookmarks and other documents.
Cheers, Tom -
i updated my iphone 3gs to iphone 6 . while installing the software it gets error and closed. then i restored my previous version. when i turned on the phone it gets usb and itunes symbol on screen. when i run itunes error is coming like server contact problem. what can i do to start my phone???? plz help me
I will need a little bit of information about your phone. What kind of error are you getting?
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I was updating my iphone 4s on my computer and there was an error and my phone has the connect to itunes symbol but will not connect to itunes on my computer. I am unable to use my phone and im not sure what to do..
See this support document for help. You may have to do this more than once. http://support.apple.com/kb/HT1808
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I'm trying to use as an ipod. Today when after I updated it, it is stuck with a picture of a plug, an arrow, and itunes logo. Please help. I've tried resetting. Thanks
Did you try to restore it with itunes it should work then.Or try and reset it by going to settings/general/reset. If it doesn't work than go to apple some time and tell them about the error if they don't fix it than I am confused and have no clue what to do.
< Edited By Host > -
i think itunes has removed my iphone software. because now not showing home screen. when i tried to restore my phone there generated an error no is 1015. please help me how can i recover my iphone again?
From the article which you posted your question from:
Errors related to downgrading iOS
The required resource cannot be found: This alert message occurs when your device has a newer version of iOS than what is available in iTunes. When troubleshooting a device that presents this alert message, go to Settings > General > About and check the version of iOS on the device. If it is newer than the latest released iOS version, the device may have a prerelease developer version of iOS installed. Installing an older version of iOS over a newer version is not supported.
Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state. -
I have lost my audiobooks that I purchases on my old phone. I have gotten a new phone and they are not in the iTunes downloads. Please help.
Audiobooks are currently a one-time only download - have you not got them on your computer and/or on a backup ? If not then you can try contacting Apple, but they are under no obligation to let you re-download them : http://www.apple.com/support/itunes/contact/
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My phone will not connect with iTunes when plugged up to usb cord it will only charge on pc and mac
my phone will not connect with iTunes when plugged up to usb cord it will only charge on pc and mac
If the device isn't be recognized by itunes, try following the troubleshooting steps in one of these articles
http://support.apple.com/kb/TS1538 for windows
http://support.apple.com/kb/TS1591 for mac -
I'm trying to restore my iPhone, but every time I plug it in to my computer it doesn't show up in iTunes. Someone please help?!?!
Hey nataliexcupcakes,
If your iPhone isn't appearing under Devices in iTunes after you connect it, and it can't be restored, you'll want to follow along with this article for a resolution:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Best,
David -
Hi, when ever I'm using 3G, on my Iphone4 sim stops working and network is lost, this started after I updated my phone with 6.0.1(10A523)version. Please help how to solve this problem. Thanks.
Photos/videos in the Camera Roll are not synced. Photos/videos in the Camera Roll are not touched with the iTunes sync process. Photos/videos in the Camera Roll can be imported by your computer which is not handled by iTunes. Most importing software includes an option to delete the photos/videos from the Camera Roll after the import process is complete. If is my understanding that some Windows import software supports importing photos from the Camera Roll, but not videos. Regardless, the import software should not delete the photos/videos from the Camera Roll unless you set the app to do so.
Photos/videos in the Camera Roll are included with your iPhone's backup. If you synced your iPhone with iTunes before the videos on the Camera Roll went missing and you haven't synced your iPhone with iTunes since they went missing, you can try restoring the iPhone with iTunes from the iPhone's backup. Don't sync the iPhone with iTunes again and decline the prompt to update the iPhone's backup after selecting Restore. -
My iphone purchages from sweden, when my ipone update latest vertion then sim cards damage and iphone monitor show itunes are loced. please help, how to solved the problem.
Swedish carriers sell their phones carrier locked and do not offer official unlocking. So unless you want to use it in Sweden with the original carrier you may as well sell it to someone who can use it there.
Edit - I tell a lie, one of the carriers 3 do offer unlocking but not the others.
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